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Crystal Mountain

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674 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Detroit
Reviewed 4 weeks ago via mobile

Great stay, lots of activities for the kids. Great view. Had a blast. Kids loved it. Plenty of beds for the 4 kids. Ping Pong table kept the kids entertained along with the Sauna and pool. Enjoyed the fall colors and walking the area. Great place to visit! We will return!

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1Thank greygal2
Reviewed 4 weeks ago via mobile

It has been a year since we have stayed here, we stayed in November of 2015 and I've been meaning to review this place for a long time. This place was absolutely amazing! We stayed in a townhouse style condo with two bedrooms, a pull out couch and a kitchen with a wonderful fireplace. We couldn't have had a better...

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1Thank Jessica H
Michigan
Reviewed 4 weeks ago

Beautifully landscaped and well thought out family or solo vacation area. The fall colors were fantastic and so was the spa. Really enjoyed the sculpture park area and just walking with my dog through the grounds day and night. It was lovely fall getaway.

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Thank dmlscott
New York
Reviewed 26 October 2016 via mobile

We were staying at Crystal Mountain Resort for a weekend wedding. It was a very long drive getting to Crystal Mountain but definitely worth the wait. Our accommodations were located in the main building on the second floor. The room was clean spacious and beautifully and tastefully decorated. We had separate bedroom, a Murphy bed, a large livingroom area and...

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Thank sunshynNYC
Carleton, Michigan
Reviewed 20 October 2016

Crystal Mountain Resort and Spa was awesome. The Inn was clean and everyone was very helpful and friendly. The spa was a great experience and recommend getting a massage while you are there. The indoor pool was quite nice too.

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Thank Betty D
Warren, Ohio
Reviewed 16 October 2016

My husband and I stayed here for two nights for an on-site wedding, so of course location was perfect. (Everything for the wedding was within a few minutes walking distance, since it was all at the resort.) Every staff member we encountered from the front desk to waitresses to cashiers at the gift shop were all very warm, personable, helpful,...

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Thank mmequiche
Fenton, Michigan
Reviewed 14 October 2016

We were visiting family that lived near by. I loved everything I experienced at Crystal Mountain. Mainly I wanted a room and pool, I got that and MORE. I'm so glad we had such a WONDERFUL place to stay as well as such friendly people. It looks like a fantastic place to golf & ski, just didn't have to opportunity....

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Thank Tina M
Cincinnati, Ohio, United States
Reviewed 12 October 2016 via mobile

While Crystal Mountain's rooms are somewhat dated - 80's boom-chicki-wow-wow jacuzzi tub in the bedroom and taupe brown bathroom fixtures, you can't beat the natural beauty of the area. The in-room fridge and basic kitchen necessities were a welcome touch for in room dining. Had I known about those amenities, I might have brought along some groceries (real cream instead...

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Thank Paula_in_Cincy
Michigan
Reviewed 11 October 2016

We were a little disappointed that our room overlooked a construction site, but we spent most of our time outdoors anyway. All of the staff we encountered were friendly, courteous and helpful, and the grounds are beautiful, especially in the fall. The Michigan Legacy Art Park is not far, and I enjoyed hiking there. Overall, it was a wonderful weekend...

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Thank sharon415
Kalamazoo, Michigan
Reviewed 28 September 2016

The room that we initially received was facing an active construction site. Facing the construction site would not only defeat the purpose of driving 3 hours out of the city limits to unite with the nature, but it would also leave no hope of catching up on the sleep we needed. We asked to be transferred to a different room...

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3Thank mishkanazapade
Crystal_Mountain, Marketing Coordinator at Crystal Mountain, responded to this review

We are sorry to hear that your recent visit to Crystal Mountain did not meet your expectations. Crystal Mountain takes pride in producing exceptional experiences throughout the resort and are always eager to learn how to improve and ensure the best visit possible. Thank you for your comments.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in coastal Benzie County, Crystal Mountain is the Midwest's premier four-season family resort featuring some of the finest accommodations northern Michigan has to offer - 36 holes of championship golf, 56 downhill slopes, 40km of cross-country trails, the award-winning Crystal Spa, the Michigan Legacy Art Park, and IACC-approved conference facilities. During your upcoming visit we hope you'll share in our excitement as an historic $11 million expansion brings new amenities, accommodations and activity to the very heart of our mountain community. Please know we are managing construction hours and crews so as to minimize any inconvenience to our guests. Should you have questions please contact the front desk. ... more   less 

Additional Information about Crystal Mountain

Address: 12500 Crystal Mountain Dr, Thompsonville, MI 49683-9742
Region: United States > Michigan > Benzie County > Thompsonville
Price Range: €108 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Mountain 3*
Number of rooms: 250
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Also Known As:
Crystal Mountain Resort And Spa
Crystal Mountain Hotel Thompsonville
Crystal Mountain Michigan Lodging
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Mountain staff and other travellers.
11 questions
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Questions? Get answers from Crystal Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room at the Inn. Quiet but you have a view of what is going on outside.”
  • Entry into Crystal Mountain
 of 5 bubbles 931BettyD, 20 Oct 2016 | Read review
“They all looked GREAT to me...not really sure-”
 of 5 bubbles tinamL2949QS, 14 Oct 2016 | Read review
“Not sure of regular rates. We used a group golfer voucher we purchased.”
 of 5 bubbles lovetogolf2016, 3 Sep 2016 | Read review
“If you are in the Hamlet, know that you will have to use stairs if you are not on the first flow.”
 of 5 bubbles CynthiaG111, 2 Sep 2016 | Read review
“We were on the golf course in a condo, did not have a hotel. Absolutely great.”
 of 5 bubbles williampX3139NT, 31 Aug 2016 | Read review
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