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    Extended Stay America - Detroit - Sterling Heights

    33400 Van Dyke Ave, Sterling Heights, MI 48312-5927
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    6/8/2017 7/8/2017
    US$90
    US$88
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    US$89
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    Traveller (30)
    Room & Suite (15)
    Dining (2)
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    Overview
    • Excellent44%
    • Very good26%
    • Average12%
    • Poor7%
    • Terrible11%
    Travellers talk about
    “nightly rate” (2 reviews)
    “grab and go” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Detroit - Sterling Heights
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    Hotel deals
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (149)
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    There are newer reviews for Extended Stay America - Detroit - Sterling Heights
    See the most recent reviews

    31 - 35 of 148 reviews

    Reviewed 13 March 2015

    Stayed here a few years ago and had a good stay. Came back for another extended stay, and wish I hadnt. The management team (different from before) is so incompetent that simple requests can't even be adhered to. I only ever asked that my room...More

    5  Thank Jim W
    Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 30 March 2015

    Thank you for taking the time to write a review of your stay. The situation you described regarding the housekeeping is truly regrettable. We are very sorry for your experience. To uphold our company’s high standards, we will be making sure our staff provides excellent...More

    Reviewed 21 February 2015

    Friendly effecient staff rooms are very good 'management must be commended a welcome exception I go to many places I will always come back here as long as itvretains this quality.If you are the metro detroit area try this hotel a true winner.More

    1  Thank bsiii
    Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 16 March 2015

    Thank you for taking the time to write a review of your stay. I am so pleased to hear that you found our rooms comfortable and that our staff was welcoming. Our team is committed to satisfying our guests, so we are very thankful for...More

    Reviewed 4 February 2015 via mobile

    I stayed here back in September 2014 with my grandmother, we were visiting family in Sterling Heights. Although the hotel itself looked and felt a bit run down it still had a very homely feeling to it and this was very important as I was...More

    2  Thank matk1
    Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 17 February 2015

    Thank you so much for posting a review of our hotel. I'm so pleased to hear that the staff made you both feel so welcome. Customer service is one of our top priorities, so I am glad to hear that we met your expectations. Thank...More

    Reviewed 3 January 2015

    I am baffled as to how this hotel even had remotely good reviews. Apparently the place is going through renovations so I should excuse the unkempt appearance of the lobby and elevator, however the room was disgraceful. The look of it was unimpressive but didn't...More

    4  Thank Brittany P
    Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 15 January 2015

    I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you found the bed uncomfortable . I discussed your comments with...More

    Reviewed 15 December 2014

    Great customer service by the hotel staff. Prompt when needed.Very accomidating with brand new rooms with new beds and all new furnishings. Under construction at this time but still very clean and cozy for a hotel doing major renovations. Convientely located near affordable shopping and...More

    1  Thank dflynn0985
    Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 19 December 2014

    Thank you so much for posting a review of our hotel. We are pleased to hear that you enjoyed our newly renovated rooms. We are also glad that our staff provided you with quality service. Thank you again for your feedback. We hope to see...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Laundry Service
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$84 - US$119 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 116
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Extended Stay, Priceline, Hotwire, Travelocity, TripOnline SA and Cancelon so you can book your Extended Stay America - Detroit - Sterling Heights reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Sterling Heights
    • Also Known As
    • Extended Stay Sterling Heights ,
    • Sterling Heights Extended Stay
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    Traveller (30)
    Room & Suite (15)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (16)
    Bathroom (13)
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    Ask a question
    Questions & Answers
    mbuns
    22 September 2015|
    Answer
    Response from Ryan J | Reviewed this property |
    The room itself didn't have hair dryers but the front desk has extra items. Possibly hair dryers. They were very accommodating.
    0
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    Room Tips
    "There are no good rooms in this hotel! If they needed to service my room, they should have booked me in..."
    Read review
    "You can easily cook in here! The hotel is in a good area and there are food places that are not too bad of a..."
    Read review
    "good place to stay"
    Read review
    "nook a room higher up"
    Read review
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