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Extended Stay America - Detroit - Sterling Heights

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Extended Stay America - Detroit - Sterling Heights
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142 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Detroit - Sterling Heights
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Showing 141: English reviews
Windsor, Canada
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 12 June 2016 via mobile

Hotel served its purpose. Nothing special but was a great price! There's was a kitchen in our room but no coffee maker or anything, it was nice having a full sized fridge. There wasn't any information inside our room, such as taxi numbers or close restaurants, room service number ect. We didn't know when the grab and go breakfast was... More 

Helpful?
Thank Haley M
Manager_11525, Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not informed about our amenities that we offer. Thank you very much for providing us with your feedback. If you have any additional feedback, please... More 

gold hill
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 May 2016

we were visiting family in Michigan and decided to use esa again. could not ask for a quieter room. the breakfast is minimum but useful if you are in a hurry. the coffee was good. people that were staying there this time were men in the majority and many smokers who were outside the front door. staff was always friendly... More 

Helpful?
Thank mary d
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I appreciate you taking the time to write a review of your experience with us. I’m glad to read that we were able to provide you with a positive stay overall and that you enjoyed our quiet atmosphere. Thank you very much for providing us with your feedback. If you have any additional feedback, please reach out to me at... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 February 2016 via mobile

It was my second stay at this hotel and unexpectedly we were greeted by the same gentleman from the first visit. His name is FAIZ. He was very friendly and I was surprised that he actually remembered my name. He gave us a nice room. The room was very clean and I enjoyed the stay. I will definitely come back... More 

Helpful?
2 Thank LUAY B
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you so much for posting a review of our hotel. It’s great to read that we were able to accommodate your needs with our friendly customer service and comfortable rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Michigan
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 January 2016 via mobile

I have stayed at this Hotel at least five times in the last year and usually my stay would get a Five Star rating, but my recent stay in December changed that. We stayed in room 229 (King Suite). We usually stay in 329 and that room is great (except for the same bathroom). During our arrival to 229, the... More 

Helpful?
Thank keecherie
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you for providing us with details about your stay. Please accept our most sincere apologies for the odor issues you experienced. I will share your comments with our staff to ensure your experience is not repeated. Still, I am glad to read that you had a positive stay overall. Your feedback is very important to us, so thank you... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2015 via mobile

Found this hotel on Hotels.com for a two night stay. Travelled 11hrs during the night and called to request early arrival. They called me back almost ASAP to advise us that they cleaned a room to allow us early check in which was much needed as we were exhausted. Room was very clean with free breakfast and very hospitable! Will... More 

Helpful?
1 Thank April G
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our hotel and our friendly staff. I’m thrilled we were able to accommodate your needs with an early check-in. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in... More 

FLORIDA
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 August 2015

Can't say enough good about this place. All of the rooms are completely renovated and contain modern and efficient appliances. They supply all kitchen utensils including cups, glasses plates, bowls, forks, spoons, pots, pans etc, etc, and all accessories. Though the bed was a bit small (but cozy) for two, the living area was spacious with tables, chairs, and a... More 

Helpful?
2 Thank BARTNANCY
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our hotel amenities and staff. I would like to take the time to apologize for the issue you had with your bed. Thank you again for your kind words. The staff and I would love to provide you with another... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2015 via mobile

Clean, friendly and affordable. You get more than you pay for in this situation. The price wasn't that high for what was given. Huge clean room with a great kitchen. Shopping mall, restaurants and gas station all right beside the place. Last but not least is Faiz. He is the highlight of the experience. A front desk clerk going above... More 

Helpful?
3 Thank Ryan J
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with our friendly and accommodating staff as well as our convenient location. I’m thrilled that you found our hotel to be a great value! Thank you again for sharing your experience with us. We would love to see you again,... More 

London, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2015

I have stayed in this hotel for a few months, because I really like it. The building was recently renovated. It looks and feels very nice. With a small kitchen and large refrigerator, the hotel is really suited for both short term and extended stay. What I like the most about this hotel is its very friendly staff. Fazi, in... More 

Helpful?
2 Thank Mark L
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that you had a pleasant experience at our hotel! I am proud of our team for providing you with such great service and will be sharing this with them. The staff and I would love to provide you with another comfortable stay in the future. More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 June 2015

Faiz was great and helpful. Made my stay in this hotel an enjoyable experience. Hotel has complete kitchen with dishwasher so you can actually cook your own food rather than eat out. Good location too as it is close to shops and main thoroughfare.

Helpful?
4 Thank antonio jr. N
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that you enjoyed our fully equipped kitchens and our convenient location! I truly appreciate your comments regarding our friendly staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

1 review
Reviewed 8 June 2015 via mobile

Received over the top, great customer service from a gentleman named faiz at the front desk and for the price the room is nice and clean with a full kitchen. I would suggest this place for anyone looking.

Helpful?
Thank Vinniesitto
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you were pleased with our staff, your clean room, and your fully equipped kitchen during your stay with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you... More 

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Near Extended Stay America - Detroit - Sterling Heights

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Detroit - Sterling Heights

Address: 33400 Van Dyke Rd., Sterling Heights, MI 48312
Region: United States > Michigan > Sterling Heights
Price Range: €65 - €88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Sterling Heights 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Extended Stay Sterling Heights
Sterling Heights Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Detroit - Sterling Heights staff and other travellers.
2 questions
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Prescott, Arizona
over a year ago

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Questions? Get answers from Extended Stay America - Detroit - Sterling Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good place to stay”
 of 5 bubbles tomE1050ZI, 13 Aug 2016 | Read review
“nook a room higher up”
 of 5 bubbles maryd858, 13 May 2016 | Read review
“2 rooms out of 2..... they all were excellent and seem the same”
 of 5 bubbles BARTNANCY, 30 Aug 2015 | Read review
“A stayed in a number of room, and they all are very good”
 of 5 bubbles marklY2365QK, 19 Jul 2015 | Read review
“Bring your own ice!”
 of 5 bubbles tomlP3450CL, 2 Oct 2014 | Read review
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