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5/11/2017 6/11/2017
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    Extended Stay America - Detroit - Sterling Heights

    33400 Van Dyke Ave, Sterling Heights, MI 48312-5927
    +1 877-432-9997
    Hotel website
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    5/11/2017 6/11/2017
    US$90
    US$88
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    US$90
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    Traveller (30)
    Room & Suite (15)
    Dining (2)
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    Overview
    • Excellent45%
    • Very good26%
    • Average11%
    • Poor7%
    • Terrible11%
    Travellers talk about
    “nightly rate” (2 reviews)
    “grab and go” (2 reviews)
    “extra pillows” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Detroit - Sterling Heights
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (151)
    There are newer reviews for Extended Stay America - Detroit - Sterling Heights
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    11 - 15 of 150 reviews

    Reviewed 13 October 2016

    The staff was extremely responsive, professional, courteous and above all positive. So accomodating in fact it, that what was initially planned as a one month stay on my part...lasted considerably longer. A little over a year in fact. This could not have been possible without...More

    Thank PistolPete107
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 19 October 2016

    It is so rewarding to read that you had an excellent stay at our hotel. I'm thrilled you receive prompt and amazing customer service from our staff. It is especially good to know you were satisfied throughout the month you stayed at our property. Thank...More

    Reviewed 23 August 2016 via mobile

    Staff was friendly but accommodations were disgusting. Room was not clean blue toothpaste all over sink & countertop not from me - and bathroom tub had black mold & Pubic hair all over in it. I was exhausted so I stayed 1 night out of...More

    1  Thank JPatrickX2
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 30 August 2016

    I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you had cleanliness issues during your recent stay. In response to your feedback, I am addressing these issues with the entire staff. Thank you very much...More

    Reviewed 13 August 2016

    I stay here about 8 times a year on business, always a good experience. Room is always clean, quiet, never any problems. Staff has always been professional and helpful. its inexpensive as far as business travelers go.More

    Thank tomE1050ZI
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 18 August 2016

    We appreciate you taking the time to write a review and for continuing to choose to stay with us. I'm thrilled to see you were pleased at the conditions of your room, the professionalism of our staff, and the affordability of our hotel. Thank you...More

    Reviewed 25 July 2016

    My fiancé and I had a moving mishap and were forced to stay in a hotel with our pet. Extended stay was affordable, friendly, and convenient. When we were unable to check out on time, the hotel graciously extended the check out. Because of some...More

    Thank NotoriousCanadians
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 29 July 2016

    Thank you for writing such positive comments in your review. I'm glad to see you enjoyed our affordable price and pet-friendly rooms. It is also good to see that our staff was able to accommodate you so well. Thank you again for sharing your experience...More

    Reviewed 17 July 2016

    We stayed in the hotel two nights, this was not a pleasure trip, we went to my aunt's funeral. I should have know something was wrong with the staff at this place when they didn't understand that I had booked and paid online. The guy...More

    Thank Esquire19
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 2 August 2016

    I received a copy of your review, and wanted to take a moment to personally respond. The incident that occurred and the lack of customer service you received from one of our staff members is unacceptable. A meeting will be held with our staff to...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Laundry Service
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$80 - US$104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 116
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotels.com, Expedia, Priceline, Cancelon, TripOnline SA, Travelocity, Hotwire and Cheap Tickets so you can book your Extended Stay America - Detroit - Sterling Heights reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Sterling Heights
    • Also Known As
    • Extended Stay Sterling Heights ,
    • Sterling Heights Extended Stay
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    Traveller (30)
    Room & Suite (15)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (16)
    Bathroom (13)
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    Ask a question
    Questions & Answers
    mbuns
    22 September 2015|
    Answer
    Response from Ryan J | Reviewed this property |
    The room itself didn't have hair dryers but the front desk has extra items. Possibly hair dryers. They were very accommodating.
    0
    Votes
    Room Tips
    "There are no good rooms in this hotel! If they needed to service my room, they should have booked me in..."
    Read review
    "You can easily cook in here! The hotel is in a good area and there are food places that are not too bad of a..."
    Read review
    "good place to stay"
    Read review
    "nook a room higher up"
    Read review
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