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Holiday Inn Grand Haven - Spring Lake

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Holiday Inn Grand Haven - Spring Lake
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318 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Dearborn, Michigan
Reviewed 3 days ago NEW

We have been to the Spring Lake Holiday in at least 8 or 9 times as a couple, with our kids and have brought other families with us as well. The location is great, not right in downtown Grand Haven, but a quick drive. We love this HI for a West Michigan get-away because the hotel is comfy, the pool...

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Helpful?
Thank lpilato79
Reviewed 3 weeks ago via mobile

I was in town for a night to celebrate Christmas with family. The hotel was convenient for my needs and a huge plus being pet friendly at a reasonable price. Room was clean and large with a sliding glass door leading outside--which was also great since that allowed me to just pull my car up and unload my belongings and...

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Helpful?
Thank Stefanie W
Management response:

Dear Stefanie W, Thank you for taking the time to leave us your kind words and for your 5 star review! I hope you had a wonderful Christmas with your family, and we are happy to see that you and your furry family member were able to spend the night with us. We are also glad to see that you...

Boston, Massachusetts
Reviewed 3 weeks ago

The hotel was clean and the amenities were up to date, the food was very good in the Restaurant and as always the hotel staff were friendly and very helpful. I have stayed at this Hotel a few times and have never been disappointed especially during the summer months when my family can enjoy pool and music at the TIKI...

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Helpful?
Thank cg9460
Management response:

Dear cg9460, Thank you for taking the time to leave us a review and for giving us a 4 star review! I am so pleased to read that you had a nice relaxing vacation and that our hotel and restaurant staff were able to make ensure that you had a comfortable and enjoyable stay. We are so glad to see...

Ohio
Reviewed 4 weeks ago

Nice location and a great one place to stay and eat. It was foul weather on my business trip and this Holiday Inn provides a nice place. I had 4 meals in Jack's- their restaurant and the staff and the food was all good. Great option if you are in the area and need a mid price solution.

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Thank KerwinN
Management response:

Dear KerwinN, Thank you for taking the time to leave us your kind words and for giving us a 4 star review! It is our goal to consistently provide superior service and accommodations and I am so pleased to see that our staff was able to meet your expectations. I am so sorry that the weather was less than desirable...

Converse, Texas
Reviewed 7 December 2016

My room was very clean. I enjoyed eating at Jack's Restaurant at the hotel as the food and service is excellent. All of the staff at the hotel and restaurant were great. The check in and out of the hotel was fast and efficient. I will definitely stay here again. Kudos to all the employees.

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Helpful?
Thank Linney427
Management response:

Dear Linney427, Thank you for taking the time to share your comments with us and for your 5 star review. I am so happy to hear that you were able to enjoy your after Thanksgiving mini-vacation with us all. I am extremely delighted to hear that you had a smooth check-in and check-out process, and that our entire staff was...

Reviewed 4 December 2016

Holiday Inn Spring Lake has a lot of really great features, including a restaurant, indoor/outdoor pool, and docking options so people can park their boats. They also have bed bugs. I was very disappointed to discover them in my bed, and very unhappy about having to drive home in the middle of the night, stripping naked in my garage in...

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Helpful?
Thank Patrick N
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to write this review. Our team works very hard to ensure our property is a great hotel guests love. I assure you management was informed immediately once you brought your concerns to our attention. We have investigated and necessary action has been taken to ensure similar situations can be avoided in the future. Once...

Sweet Home, Oregon
Reviewed 14 November 2016

I booked three rooms for employees traveling to the area. The front desk manager, Alli, was extremely helpful and efficient in setting up the credit card authorization for billing purposes. The front desk staff I spoke with on the phone while booking the 3rd room at the last minute (I believe his name was Steven) was also an A+ employee....

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Thank Lynsee E
Management response:

Dear Lynsee E, Thank you for taking the time to share your comments with us. It is our goal to consistently provide superior service and accommodations and we are happy that our staff was able to meet and/or exceed those expectations. We are so lucky to have such incredible employees. We all seem to really enjoy our job, which transfers...

Rochester Hills
Reviewed 5 November 2016

My husband and I were part of a group of six couples who came to Grand Haven for 3 days of midweek bike riding in mid-September. Perhaps because it was off-season, we found the staff to be very accommodating, allowing us to store our bikes in an unused conference room, check in early with advance notice that morning, and check...

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Thank ohmirose28
Management response:

Thank you so much for taking the time to leave us your kind words!! We are so glad to see that you, your husband, and your group enjoyed your stay with us, as well as your bike riding tour of our lovely area, and our onsite Restaurant and Comedy show! It is our goal to consistently provide world class service...

Canton, Michigan
Reviewed 24 October 2016

Nice property for business, close to many cities. Really enjoyed the perch at Jack's restaurant and the comedy show in the attached bar. Staff at front desk very friendly. Room was clean and the bed was very comfortable.

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Thank CantonLady
Management response:

Thank you for taking the time to leave us your comments! We are excited to hear that you enjoyed your stay with us, as well as our Restaurant and Comedy show! I am also so pleased that our front desk and housekeeping staff were able to make your stay so enjoyable! We take pride in our property and are always...

Reviewed 23 October 2016

My husband and I had such a great time here. Amy and Steven were great front desk agents. Our room was very clean and quiet. Pool was very clean and views just spectacular. We purchased breakfast with our room and was well worth it. We will go back for sure. Awesome people there too staying the weekend.

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Helpful?
Thank Kelly D
Management response:

Thank you for taking the time to leave us your comments! We are happy to hear that you and your husband enjoyed your stay with us, and excited to hear that you were able to benefit from our lovely pool, breakfast at Jack's restaurant, and our spectacular views! I am also pleased to see that Steve and I, as well...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Now featuring all smoke free hotel rooms and brand new bedding! Start your day on the banks of the Grand River. Relax and play in the sun at Lake Michigan beaches and spend an amazing night at the Grand Haven Waterfront Holiday Inn. Located just 2 miles from Lake Michigan beaches and directly on the Grand River, the Grand Haven Waterfront Holiday Inn is your best choice in West Michigan. You ll find the things that are most important to you whether you're here for business or pleasure. Discover the convenience and refreshing experience of the only full service property in the Grand Haven area. Feel your troubles melt away as you relax in our indoor pool or heated outdoor pool. Play a round of 18 at nearby Grand Haven Golf Club. Slip away for a quiet dinner at our award winning restaurant Jack's. Enjoy our nightly happy hour in Jack s Lounge. Sip our signature Rum Runner as you watch the sunset at our outdoor Tiki Bar. Have your morning coffee while strolling along our docks. Traveling on business? Your business is our pleasure. When it's time to get connected, our complimentary WiFi access is waiting for you. Polish that presentation at our business center and we even have the right place for your professional meeting. The Grand Haven Waterfront Holiday Inn is a favorite for business and leisure visitors to the Grand Haven area and we want to become your favorite too. ... more   less 

Additional Information about Holiday Inn Grand Haven - Spring Lake

Address: 940 W Savidge St, Spring Lake, MI 49456-1627
Region: United States > Michigan > Ottawa County > Spring Lake
Price Range: €95 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Haven - Spring Lake 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Holiday Inn Grand Haven - Spring Lake Hotel Spring Lake
Holiday Inn Spring Lake
Spring Lake Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Grand Haven - Spring Lake staff and other travellers.
3 questions
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7 months ago
Chicago
over a year ago
Lawrenceville, Georgia
4 months ago

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Questions? Get answers from Holiday Inn Grand Haven - Spring Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with a Lake View”
 of 5 bubbles cg9460, 27 Dec 2016 | Read review
“Check for bugs.”
 of 5 bubbles patrickn214, 4 Dec 2016 | Read review
“Enjoyed the room overlooking the pool and restaurant. Also great view of the marina on the property.”
 of 5 bubbles CantonLady, 24 Oct 2016 | Read review
“floor facing the river will have the best view”
  • sunrise from the room
  • view from the room
 of 5 bubbles brooklyne, 22 Sep 2016 | Read review
“May be luxury price, but not luxury rooms!”
 of 5 bubbles D6431HJamyw, 19 Sep 2016 | Read review
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