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Holiday Inn Grand Haven - Spring Lake

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Traveller (51)
Room & Suite (91)
Pool & Beach (39)
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Overview
  • Excellent45%
  • Very good30%
  • Average13%
  • Poor6%
  • Terrible6%
Travellers talk about
“outdoor pool”(23 reviews)
“grand haven”(93 reviews)
“room was clean”(31 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (364)
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Traveller rating
155
110
49
23
24
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LanguageEnglish
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155
110
49
23
24
Show reviews that mention
All reviewsoutdoor poolgrand havenroom was cleannice walkingonsite restaurantparking lotfirst floorlounge chairsview of the riverhotel restaurantmini vacationgrand riverfront desk staffbusiness centeroverlooking the waterhotel is greatnice place to stay
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1 - 5 of 361 reviews
Reviewed 21 March 2018

I stayed here a few weeks ago to visit some friends and family and it was great. I received a hand written letter from the manager upon my arrival thanking me for my business. The room was beautifully redone, and I had a view of...More

Thank Kari T
Response from Alli R, Front Office Manager at Holiday Inn Grand Haven - Spring LakeResponded 4 weeks ago

Thank you for taking the time to leave us your comments! We are so glad to hear that you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will...More

Hotel's Favourite
Reviewed 21 September 2017 via mobile

Stayed on the 4th floor facing the water in a king bed room. Views were exceptional. Best place in Grand Haven. We had a balcony and enjoyed having drinks while listening to the entertainment at the Tiki Bar. Not too loud. Indoor and outdoor pools...More

Thank Ron R
Response from Alli R, Front Office Manager at Holiday Inn Grand Haven - Spring LakeResponded 22 September 2017

Thank you for taking the time to leave us a review! We are so glad to hear that you were able to enjoy your time spent with us. Our River View rooms on the 3rd and 4th floor offer breathtaking views of the Grand River...More

Reviewed 20 December 2017

This was my 4th trip to Grand Haven for business purposes. I travel internationally every month and this was my 14th night stay here within the last 12 months and I would say my last visit will be that, my last visit. There is no...More

1  Thank K G
Response from Alli R, Front Office Manager at Holiday Inn Grand Haven - Spring LakeResponded 22 December 2017

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the post departure charge due to the in room purchase. I have spoken with our housekeeping department to ensure that they are diligent when recording room...More

Reviewed 27 October 2017

We had a room with a view of the river and marina. Very nice room. Clean and up to date. We enjoyed our stay very much. Close to Lake Michigan and shopping. Hotel has a bar and restaurant. The food was very good and reasonably...More

Thank geminijack14
Response from Alli R, Front Office Manager at Holiday Inn Grand Haven - Spring LakeResponded 30 October 2017

Thank you for taking the time to leave us your comments. We are so glad to hear that you enjoyed your recent stay with us. Our charming property is located on the Grand River, offering breathtaking views of the water and on-site marina during every...More

Reviewed 25 October 2017

I stay here often, and for long periods at a time. I have gotten to know the staff somewhat and have seen them at work under a variety of conditions. Whether it's 'Jack's' restaurant manager, or Halina (always patient and ready with a joke!) &...More

Thank lensl9422
Response from Alli R, Front Office Manager at Holiday Inn Grand Haven - Spring LakeResponded 26 October 2017

Thank you for taking the time to leave us your comments! We are so glad to hear that you enjoyed your extended stays with us! I will be sure to pass along your kind words to our staff. Thank you again for choosing our hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Room Service
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$115 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (91)
Pool & Beach (39)
Dining (29)
Amenities (29)
Business Centre & Event Rooms (2)
Questions & Answers
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45Dee
16 September 2016|
AnswerShow all 5 answers
Response from HolidayInnGHSL | Property representative |
Hi there! The Hotel is located 43.4 miles from the airport, or roughly 47 minutes.
0
Votes
Momof2IN
23 June 2016|
AnswerShow all 5 answers
Response from short4cj | Reviewed this property |
Our room did have a fridge but no microwave.
2
Votes
5Boysrus5
30 June 2015|
AnswerShow all 2 answers
Response from HolidayInnGHSL | Property representative |
Yes! We are dog friendly (sorry, no other animals). We have a great lawn for walking your fur babies and there is a nice boardwalk along the Grand River as well. The fee is $26 per dog, per room, per night. And they will be... More
1
Vote
Room Tips
"Water front view is the way to go for us."
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"Ask for a pool/lake view room!"
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"Live bands"
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"Rooms facing away from the road"
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