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Holiday Inn Grand Haven - Spring Lake

HolidayInn.comUS$147*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Grand Haven - Spring Lake
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332 Reviews from our TripAdvisor Community

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Showing 329: English reviews
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Green Bay, Wisconsin
Reviewed 4 days ago NEWvia mobile

My wife and I spent one night here when attending her sister's wedding reception nearby. We found the room to be very average, kind of your standard Holiday Inn. However, its location was very nice at a marina on the river. It is this location that allowed me to rate it very good rather than average.

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Helpful?
Thank TravelerJohn48
Rochester Hills
HOTEL’S FAVOURITE REVIEW
Reviewed 5 November 2016

My husband and I were part of a group of six couples who came to Grand Haven for 3 days of midweek bike riding in mid-September. Perhaps because it was off-season, we found the staff to be very accommodating, allowing us to store our bikes in an unused conference room, check in early with advance notice that morning, and check...

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Helpful?
1Thank ohmirose28
About Hotel's Favourite Review
Management response:

Thank you so much for taking the time to leave us your kind words!! We are so glad to see that you, your husband, and your group enjoyed your stay with us, as well as your bike riding tour of our lovely area, and our onsite Restaurant and Comedy show! It is our goal to consistently provide world class service...

Milford, MI
Reviewed 1 week ago

My husband and I arrived here on Mother's Day. I had a reservation at the restaurant at the hotel for the brunch. It was excellent! There was a wonderful variety of food. Our check-in was very pleasant. The room was very clean and the bed was very comforable. We were on the second floor , which was very quiet and...

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Helpful?
Thank Tigersandy
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments. I am pleased to hear that you were able to enjoy our Mother's Day brunch buffet. Three times a year on Easter, Mother's Day and Thanksgiving we host a brunch buffet with a wonderful variety of food. We have a high attendance for each occasion and I am glad...

Rochester, Michigan
Reviewed 1 week ago

Spent Mother's Day weekend here. Check went very smoothly and the woman at the desk was very friendly. The room was very clean and was perfect for the three of us. The indoor pool was a great place to relax and play at night. Not too crowded. Housekeeping did a good job cleaning the room while we were there. Our...

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Helpful?
Thank JorgeCurioso
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! We are so happy to hear that you enjoyed your time spent with us! We wanted to apologize for the issues that you had with noise during your stay. When a noise issue is brought to our attention we try to resolve it as quickly as possible. We hope...

Reviewed 1 week ago via mobile

We were part of a large group that stayed at this hotel for a wedding. We have absolutely no complaints; the room was clean, the staff was incredibly friendly (I left my purse in the hotel restaurant, and they had it at the desk the next morning waiting for me.) There is a beautiful indoor/outdoor pool, all of the rooms...

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Helpful?
Thank Katie S
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments. We are so glad to hear that you enjoyed your recent stay with us while attending a wedding. Our on-site restaurant Jack’s offers breakfast, lunch, and dinner as well as breathtaking views of the Grand River and surrounding marina. Live entertainment is offered in the lounge on Friday and...

Detroit, Michigan
Reviewed 3 weeks ago

If you want to spend more time checking in than in your room, this is the hotel for you. The first front desk person wasn't trained and couldn't figure out how to check us in, the 2nd front desk person took even longer and they helped other people that were coming into the hotel in the middle of checking us...

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Helpful?
Thank got2travel19
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to share your comments with us. I understand that you had an issue during your check-in experience at our hotel. I greatly appreciate you taking the time to bring this matter to my attention and I truly apologize for any inconvenience you may have experienced during your recent stay. We know you have many...

Port Huron, Michigan
Reviewed 3 weeks ago

we stayed in this hotel while visiting the area for a week-end get away. The hotel was pretty clean, had some malfunctions with the elevator. The pool and hot tub were great to visit and opened for long hours during the day. Take your own water, bottled water in the room was $5.00 per bottle. There was a refrigerator in...

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Helpful?
Thank Peggy C
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to write this review. I sincerely apologize for the issues that you encountered during your stay with us regarding the elevator. We are excited to say that we are in the process of updating the electrical on the elevators and expect the project to be completed in the next few weeks! The indoor pool...

East Lansing, Michigan
Reviewed 4 weeks ago via mobile

This is an old school, full-service Holiday Inn that has been updated recently. The elevators were really small. Rooms were nice and we had a room with a view of the water, although in between us and the water was the roof of the hotel, which was certainly not attractive. Bed was comfortable. We enjoyed a drink in the restaurant...

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Helpful?
Thank rmeade88
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to share your comments with us! I am very happy to hear that you had a smooth check-in process and enjoyed our staff. The hotel underwent a complete hotel renovations in 2011 making our property a great place to come and relax. Our charming property is located on the banks of the Grand River...

Reviewed 4 weeks ago

The entire staff from check-in to check-out and the restaurant were amazing! Room was great and comfortable. The entire staff and even guest made our 4 year old dog feel welcome and loved! Warm cookies on check-in! Our dinner and breakfast were amazing at Jack's!

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Helpful?
1Thank Paul B
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to share your comments with us! We are so glad to hear that you enjoyed your recent stay and were able to accommodate your four-legged family member. Our on-site restaurant and lounge, Jack’s, offers a delectable variety of items on our menu which can be found on our website – www.jackswaterfrontbistro.com. We truly hope...

Grand Haven, Michigan
Reviewed 17 April 2017

I stay at Holiday Inn SL for business very, VERY often. At this point it's almost like a summer home, and here's the thing, I don't mind at all. Rooms have never been less than spotless, with typical toiletries. The beds are comfortable, and views on either side of the building are peaceful. The pool(s), gym, and business center are...

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Helpful?
1Thank laurenebezzo
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your kind words! We truly appreciate you choosing our hotel as your home away from home. I will be sure to pass along your kind words to our staff! We look forward to your next visit with us! Warm Regards, Alli Ryder Front Desk Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Now featuring all smoke free hotel rooms and brand new bedding! Start your day on the banks of the Grand River. Relax and play in the sun at Lake Michigan beaches and spend an amazing night at the Grand Haven Waterfront Holiday Inn. Located just 2 miles from Lake Michigan beaches and directly on the Grand River, the Grand Haven Waterfront Holiday Inn is your best choice in West Michigan. You ll find the things that are most important to you whether you're here for business or pleasure. Discover the convenience and refreshing experience of the only full service property in the Grand Haven area. Feel your troubles melt away as you relax in our indoor pool or heated outdoor pool. Play a round of 18 at nearby Grand Haven Golf Club. Slip away for a quiet dinner at our award winning restaurant Jack's. Enjoy our nightly happy hour in Jack s Lounge. Sip our signature Rum Runner as you watch the sunset at our outdoor Tiki Bar. Have your morning coffee while strolling along our docks. Traveling on business? Your business is our pleasure. When it's time to get connected, our complimentary WiFi access is waiting for you. Polish that presentation at our business center and we even have the right place for your professional meeting. The Grand Haven Waterfront Holiday Inn is a favorite for business and leisure visitors to the Grand Haven area and we want to become your favorite too. ... more   less 

Additional Information about Holiday Inn Grand Haven - Spring Lake

Address: 940 W Savidge St, Spring Lake, MI 49456-1627
Region: United States > Michigan > Ottawa County > Spring Lake
Price Range: €121 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Haven - Spring Lake 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Holiday Inn Grand Haven - Spring Lake Hotel Spring Lake
Holiday Inn Spring Lake
Spring Lake Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Grand Haven - Spring Lake staff and other travellers.
3 questions
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11 months ago
Chicago
over a year ago
Lawrenceville, Georgia
8 months ago

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Questions? Get answers from Holiday Inn Grand Haven - Spring Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on the first floor, so is the elevator isn't working you don't have to climb stairs.”
730peggyc, 3 May 2017 | Read review
“Try to get a room with a Lake View”
cg9460, 27 Dec 2016 | Read review
“Check for bugs.”
patrickn214, 4 Dec 2016 | Read review
“Enjoyed the room overlooking the pool and restaurant. Also great view of the marina on the property.”
CantonLady, 24 Oct 2016 | Read review
“floor facing the river will have the best view”
  • sunrise from the room
  • view from the room
brooklyne, 22 Sep 2016 | Read review
5 of 5
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US$147* /night
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Prices are for 1 room, 2 adults
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