We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewschop househuge poollarge cutan on site restaurantout of townershockey weekendlovely propertyfull service hotelfront counterpublic areashotel breakfastwedding weekendwould stay here againdecent sizehot tubbed was comfortabledetroit metro
Nice hotel except the old carpet which leaves an almost moldy smell. Should consider removing it. Breakfast is good but there is no option for early bird workers who have to leave for work before 6a.m. coffee is always hot. Nice pool area. Front desk....More
Stayed in rm 280. Very clean. Comfortable beds. Check in staff was very friendly and helpful with directions within Detroit. Shower head too low for me was the only complaint. Would definitely stay here again.More
Response from lrodriguez2017, Front Office Manager at Holiday Inn Southgate - Heritage CenterResponded 8 September 2017
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHGATE (DETROIT-SOUTH).
Thank you for the positive comments about the staff and we will certainly let them know their hard work is appreciated. Please know that your feedback...More
We recently stayed at this hotel for one night on a road trip. We pre-booked by phone after reviewing various hotel websites for the area. Unfortunately this Holiday Inn is much older than it looks online. The hotel is very dated, our room itself was...More
Response from IHGService, Guest Relations Manager at Holiday Inn Southgate - Heritage CenterResponded 1 May 2018
Thanks for posting feedback. It's encouraging to see that you felt a warm welcome and that the room was adequate. I also appreciate you sharing your thoughts on the tired condition of the hallways and the experience you had during breakfast. I see...More
Outdates, mold in the room, in the shower, on the tile floors, and the wallpaper. Carpet in the room and the hotel hallway so greasy and black my feet stuck to it. Room was $89 - overpaid by a mile. Stay elsewhere.More
Response from IHGService, Guest Relations Manager at Holiday Inn Southgate - Heritage CenterResponded 21 April 2018
Thank you for taking the time to write a review about your stay with us. On the other hand, we are sorry to hear about the unsatisfactory condition of our carpets and the room you were allocated. Reviews like yours are very valuable...More
My son was injured in the pool. Being 4 he was quite upset to have a large cut. A housekeeper was informed and management shortly followed to check on him with bandaids and ice. Once we returned to our room they came down with a...More