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Holiday Inn Southgate - Heritage Center

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Traveller (18)
Room & Suite (25)
Pool & Beach (6)
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Overview
  • Excellent28%
  • Very good32%
  • Average21%
  • Poor8%
  • Terrible11%
Travellers talk about
“chop house”(6 reviews)
“huge pool”(2 reviews)
“large cut”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Southgate - Heritage Center
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Offers from Holiday Inn Southgate - Heritage Center
Special Offer: Book Direct and Save
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (178)
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Traveller rating
50
54
38
15
20
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LanguageEnglish
50
54
38
15
20
Show reviews that mention
All reviewschop househuge poollarge cutan on site restaurantout of townershockey weekendlovely propertyfull service hotelfront counterpublic areashotel breakfastwedding weekendwould stay here againdecent sizehot tubbed was comfortabledetroit metro
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1 - 5 of 177 reviews
Reviewed 3 weeks ago via mobile

Nice hotel except the old carpet which leaves an almost moldy smell. Should consider removing it. Breakfast is good but there is no option for early bird workers who have to leave for work before 6a.m. coffee is always hot. Nice pool area. Front desk....More

Thank Fred M
Hotel's Favourite
Reviewed 4 September 2017 via mobile

Stayed in rm 280. Very clean. Comfortable beds. Check in staff was very friendly and helpful with directions within Detroit. Shower head too low for me was the only complaint. Would definitely stay here again.More

Thank TheFiveThree
Response from lrodriguez2017, Front Office Manager at Holiday Inn Southgate - Heritage CenterResponded 8 September 2017

Dear TheFiveThree, Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHGATE (DETROIT-SOUTH). Thank you for the positive comments about the staff and we will certainly let them know their hard work is appreciated. Please know that your feedback...More

Reviewed 16 April 2018

We recently stayed at this hotel for one night on a road trip. We pre-booked by phone after reviewing various hotel websites for the area. Unfortunately this Holiday Inn is much older than it looks online. The hotel is very dated, our room itself was...More

Thank DoubleBBB
Response from IHGService, Guest Relations Manager at Holiday Inn Southgate - Heritage CenterResponded 1 May 2018

Hi DoubleBBB, Thanks for posting feedback. It's encouraging to see that you felt a warm welcome and that the room was adequate. I also appreciate you sharing your thoughts on the tired condition of the hallways and the experience you had during breakfast. I see...More

Reviewed 6 April 2018

Outdates, mold in the room, in the shower, on the tile floors, and the wallpaper. Carpet in the room and the hotel hallway so greasy and black my feet stuck to it. Room was $89 - overpaid by a mile. Stay elsewhere.More

Thank petesV7499FX
Response from IHGService, Guest Relations Manager at Holiday Inn Southgate - Heritage CenterResponded 21 April 2018

Hi petesV7499FX, Thank you for taking the time to write a review about your stay with us. On the other hand, we are sorry to hear about the unsatisfactory condition of our carpets and the room you were allocated. Reviews like yours are very valuable...More

Reviewed 5 April 2018

My son was injured in the pool. Being 4 he was quite upset to have a large cut. A housekeeper was informed and management shortly followed to check on him with bandaids and ice. Once we returned to our room they came down with a...More

Thank Kelli B
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Shuttle Bus Service
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Breakfast included
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$109 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (25)
Pool & Beach (6)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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wblu
7 June 2015|
AnswerShow all 2 answers
Response from travelerTampaBay | Reviewed this property |
We were there at the beginning of February and I don't recall any disruption. Lobby, restaurant, pool, our room were fine.
0
Votes
Room Tips
"If you are a light sleeper, stay away from the ice and vending machines!"
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"Make sure the TV works!"
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"Our room was 221 on the 2nd floor (Hotel is 2 stories) and was quiet."
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"Second floor, far wing."
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