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The Westin Southfield Detroit

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598 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Southfield Detroit
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Showing 586: English reviews
1 review
Reviewed 9 November 2014

My husband and I really enjoyed our weekend away...room was perfect...restaurant food was excellent. ..our housekeeper Rachel was phenomenal...the manager Larry was very professional and helpful and front desk was friendly...hotel is beautiful...thanks again. ..The Bettie's

Helpful?
Thank LadyMKS
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

It was certainly our pleasure to welcome you to The Westin Southfield Detroit and we are truly grateful for your gift of feedback and kind compliments for our Associates. Have a weekend away to relax and rejuvenate is priceless and we’re pleased that we were able to provide you with just that. Please come back and visit again soon! Until... More 

Level Contributor
315 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
Reviewed 9 November 2014 via mobile

The rooms were very good with comfortable beds. The reservation person was very accommodating in ensuring us adjoining rooms -- that was a major plus. Bar pretty good. Accommodates small pets also major plus. On the minus side: no pool, bathrooms functional but nothing special at this price point and a very major disappointment was the lack of breakfast tokens... More 

Helpful?
1 Thank Jabrd
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We are very happy to read that your stay at The Westin Southfield Detroit was comfortable and provided you with the convenience you needed with adjoining rooms. Please accept our apologies that you were not made aware of our indoor, heated pool. Our website is a great resource for learning about all that our hotel has to offer. We do... More 

Burlington, Canada
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 7 November 2014

Hotel lobby was very nice but the rooms were just average. Mind you the price for a night was average as well. The things that made our one night stay unacceptable were road noise from the highway, relentless banging, running and yelling from another room near us, the bathtub that did not drain, so you were showering standing ankle deep... More 

Helpful?
Thank Diaron
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Learning that your stay did not meet your expectations is very disappointing. Please accept our apologies for any noise disturbances you encountered, and we thank you for alerting us to the concerns you experienced within your room. We will have our Maintenance Engineers promptly look into what may be the problem. With WiFi access available complimentary in all public areas... More 

Woodbridge, Virginia, United States
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 November 2014

Modern hotel and great amenities. but little things can create problems when u want to rest.The Front desk is very helpful and courteous. this hotel is really nice and the price... Loved it. Loved it.

Helpful?
Thank Marcus H
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Without more knowledge of exactly what created an inconvenience during your stay, we can only offer our sincerest apologies for any disturbances you encountered. We’re pleased to read that you enjoyed our luxurious amenities and that you received outstanding service levels from our Associates. It would be our pleasure to welcome you back to The Westin Southfield Detroit in the... More 

1 review
Reviewed 18 October 2014

Barbara Sterling and Lattice Qualls did a super job helping us with our reservation. Our reservation required sone changes and they worked with us to make it happen. They were most helpful. They were very friendly and professional

Helpful?
Thank Mthede123
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Thank you for choosing to stay at The Westin Southfield Detroit and for taking the time to kindly acknowledge our Associates in your review. Our Associates work very hard to ensure that our guests are fully satisfied with their stays and we will be sure to share your comments with them; it will make their day! Thank you for your... More 

Crown Point, Indiana
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 October 2014

We stayed at this hotel room 816 on Oct 4,2014 for only 1 nite and hopped over to the MGM Grand Casino which was only 15 minutes away.,,the front desk clerk was very pleasant, her demeanor was kinda of reminiscent of southern charm even tho she said she was originally from Chicago....this hotel is really nice and the price was... More 

Helpful?
Thank trippinCrownPoint_In
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We are delighted that your recent stay at The Westin Southfield Detroit was enjoyable however, we do regret to read that certain aspects of your stay did not meet our high standards. We will be sure to re-emphasize to our Housekeeping Associates the importance of attention to detail when refreshing our guestrooms, and we offer our sincerest apologies for any... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 October 2014

Modern hotel and great amenities. Service when needed is slow and iffy at best. Rooms are nice but little things can create problems when u want to rest.The Front desk is very helpful and courteous and most times go out of their way to make up for any problems you may have. Overall a high end hotel for the moderate... More 

Helpful?
Thank Andrew O
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We’re happy to hear that you enjoyed the thoughtful amenities provided for our guests at The Westin Southfield Detroit, as well as attentive service levels from our front desk Associates. We do apologize for any interruption in service when it came to your room and we will be sure to emphasize our need for quality care to those departments that... More 

New Orleans
Level Contributor
109 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 9 October 2014

This hotel met the basic needs for business travel but there was nothing memorable. The front desk staff was welcoming and kind. The rooms are basic Westin rooms with a small bathroom, even though I was on the SPG level it did not have any special amenities. The self-parking lot is confusing trying to find the right garage and floor... More 

Helpful?
Thank Nocruisesever
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We’re pleased to hear that your business trip to the Southfield area was made comfortable by your stay at The Westin Southfield Detroit. Our Associates work very hard to provide the utmost in care to our guests, and we hope that you will let us know during any future stays, what we can do to make your experience more enjoyable.... More 

Cincinnati, Ohio
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 October 2014

This property is located in a great spot for doing business in Detroit as it is close to downtown and the business areas of Livonia/Novi/Farmington Hills. The front desk staff (Toyoa) was super friendly at check in and was able to upgrade me to a really nice deluxe suite. The room was spacious and really comfortable. I was tempted to... More 

Helpful?
Thank Ageorgin2896
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We love hearing when our guests are fully impressed with the services and amenities that The Westin Southfield Detroit offers. We strive to provide our valued guests with the utmost in care and comfort, from check-in to check-out, and we appreciate you sharing how much you appreciate the efforts of our Associates during your stay. Please consider indulging in an... More 

Detroit, Michigan
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 September 2014

I had a very lovely stay. It was a great last minute getaway choice. From the moment I walked in, I felt welcomed. The room was great, my only problem was the rust in the bath tub along with slight dirt in it as well. All staff that I came in contact with were very friendly and helpful. My overall... More 

Helpful?
Thank JETONNA L
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Thank you for taking a moment to let us know about your recent experience at The Westin Southfield Detroit. We’re pleased to hear that you felt right at home at our hotel and encountered exceptional service levels from our Associates. We do apologize for any inconveniences within your guestroom and will have our Housekeeping Associates take care of any issues... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 

Additional Information about The Westin Southfield Detroit

Address: 1500 Town Center, Southfield, MI 48075
Region: United States > Michigan > Southfield
Price Range: €101 - €242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Southfield Detroit 4*
Number of rooms: 388
Reservation Options:
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Southfield Detroit staff and other travellers.
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Questions? Get answers from The Westin Southfield Detroit staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're on an end room, check the hot water. The views from the odd number rooms (West side) are better.”
 of 5 bubbles 929PhilR929, 27 Nov 2016 | Read review
“High floor, renovated room. Always as for a room with nice light”
 of 5 bubbles 675lorib675, 30 Oct 2016 | Read review
“Room #436 that we stayed in has a mini fridge.”
 of 5 bubbles bglick21, 25 Oct 2016 | Read review
“Great People!!!”
 of 5 bubbles , 12 Oct 2016 | Read review
“Travelocity, etc. seem to assign an inferior room. I was directed to the 3rd floor to get a shower where the towels and room were nicer.”
 of 5 bubbles ColoradoHappyhiker, 5 Oct 2016 | Read review
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