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Holiday Inn Express Suites Southfield

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Holiday Inn Express Suites Southfield
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100 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Suites Southfield
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Showing 99: English reviews
Newark, New Jersey
Reviewed 17 May 2016

The room was ample and very clean. Front desk employees did not exceed expectations... talking to each other for a while before acknowledging me at check-in. Wi-Fi was not working. Overall, an average stay.

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Helpful?
Thank Frances R
Geneseo, NY
Reviewed 3 April 2016

I stayed here for only 1 night last week and it was a standard, business traveler hotel : The front desk staff was quick and helpful. I had a two room suite which was a basic, average room, nothing special. I had to look a little too hard for outlets to charge my electronics, but other than that the room...

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Helpful?
Thank GeneseoSupremo
IHGService, Guest Relations Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear GeneseoSupremo, Thank you for writing a review about your recent stay with us. It is great to hear your positive feedback about the efficient front office staff, nice room accommodations, and parking facility. Our hotel is committed to providing our guests with the highest quality services and facilities. Your loyalty and support to the hotel is very important to...

harrisburg, North Carolina
Reviewed 28 March 2016 via mobile

POOR MANAGEMENT!!! NEVER available due to "other things to do"! Room entered against my wishes, manager failed to discuss. Video left with front desk clerk on her cell phone that showed incorrect time. Made the management look very suspicious and uncaring

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Helpful?
1Thank michelle c
Izac S, General Manager at Holiday Inn Express Suites Southfield, responded to this review

First and foremost thank you for choosing to stay with us. Regarding this matter, we did in fact show you footage (correct times were in sight) of when you left your room and forgot to put the Do Not Disturb sign on your door and you did not return back to your room till late in the afternoon, which THEN...

Bentley, United Kingdom
Reviewed 29 February 2016

Staff was very friendly & helpful. Rooms were nice. Bed was comfortable. The breakfast in the morning was amazing! They had a lot to choose from! Safes do need to be updated as both mine and my friends in his room did not work.

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Helpful?
Thank brenda652
Bolingbrook
Reviewed 14 February 2016 via mobile

Room is very outdated. Sofa is sagging, something is on the bathroom wall, not even wiped off. Fire alarm goes off at midnight. Desk staff just says someone being stupid and pulled alarm. I didn't see the Fire department show up to give the all clear. Then at 2:00 am the police were outside my window with lights and sirens...

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Helpful?
Thank Lori L
IHGService, Guest Relations Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear Lori L, Thank you for submitting your review of our hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I have taken note of your feedback regarding the outdated room condition, bathroom cleanliness, poor customer service, fire alarm incident...

Ahmedabad, India
Reviewed 2 February 2016

I had a chance to stay at Holliday Inn Express & Suits for three months. It was quite a long stay as I was on a business tour to West Bloomfield, Michigan. Hotel premise was very clean and hotel itself was too. The staff kept cleaning the hotel every time someone walks in. It was time of winters, so it...

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Helpful?
Thank jparthj
Schaumburg, Illinois
Reviewed 21 January 2016 via mobile

I've been in nicer frat houses... And never felt the need to wear shower shoes at any hotel until this one. It appears that the last time the rooms were updated was in the 90's. There was a huge stain on the couch in the sitting area (I'd hate to see what the other side looked like) and the bathroom...

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Helpful?
Thank Weekendgetaway628
IHGService, Guest Relations Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear Weekendgetaway628, Thank you for taking the time to leave us with your feedback. It is regrettable that some aspects of our hotel did not live up to your expectations. Allow me to apologize for any inconvenience you may have experienced, particularly with our bathroom. It is in our continued efforts to maintain and improve our amenities and services in...

Toronto, Canada
Reviewed 14 January 2016

Because it was the week of the Detroit Auto Show rooms in the area were all sold out. The only place that still had a room available for one night was this property. This is a very 'tired' property. It needs to be totally renovated. Probably torn down and rebuilt. The carpet in the room probably was moving on it’s...

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Helpful?
Thank DrDavid44
IHGService, Guest Relations Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear DrDavid44, I appreciate your post regarding your recent stay at our hotel. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. I am sorry for not meeting your expectations when it comes to the room that you received and for the inconvenience this may have caused you. I...

Illinois
Reviewed 8 October 2015

My wife and I were both born in the 1940s. We had attended a wedding reception and were in formal clothes. We came back to the hotel in the evening walking by the front desk. Being tired we went up to our room and neither key would work. I left my wife standing in the hall and went back to...

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Helpful?
Thank Kutuzov
Izac S, General Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear Kutosuv, Thank you for choosing to stay with us! We sincerely apologize if the front desk caused an inconvenience. We strive to ensure all of our guests are in a safe and comfortable environment, which is why we ask to see the identification of any guest to ensure the right keys are given to the right guest. We hope...

Livermore, California
Reviewed 1 October 2015

Not all that atypical for a Holiday Inn. I selected this some simply because it was the closest place I could find to a trade show in Novi. There was reported decent freeway access and since I live at Holiday Inns a lot it was an obvious choice. What I found was the freeway access is not all that easy...

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Helpful?
Thank Bill M
Izac S, General Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear Bill M, Thank you for choosing to stay with us! First and foremost, please accept our sincerest apologies as we dropped the ball during your stay. The proper lead team members have been made aware of your feedback and action plans have been put in place to correct problem areas. With your valuable feedback, you help us in directing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Southfield Hotel near downtown Detroit destinations. Conveniently located near I-696 and Highway 10, the Holiday Inn Express Hotel and Suites of Southfield keeps travelers connected to the popular attractions and major businesses of downtown Detroit. From the Detroit Art Institute to the Henry Ford Museum, Detroit's legacy appears in many historical attractions. While staying at our Greater Detroit hotel, outdoor lovers can enjoy skiing at one of several local ski resorts during the snowy winters, or they can enjoy water activities at one of the many local lakes during the summer. The growing Southfield community hosts a diverse range of concerts, movies and dining options, such as Arturo's Jazz Theater and Restaurant. This growing community makes for a booming economy, since Southfield is now the premier business district of Detroit. You'll find more than 9,000 businesses and 80 Fortune 500 companies within minutes of this hotel in Southfield. We meet business travelers' needs by offering four meeting rooms and a 24-hour business center. Why settle for disappointing, cheap hotels in Detroit when you can stay in this Southfield hotel offering free high-speed, wired and wireless Internet access and a new fitness center? Other hotel amenities include a heated, indoor pool, whirlpool and a hot breakfast bar featuring our signature cinnamon rolls. Call Southfield's Holiday Inn Express hotel now for great room deals and rates. ... more   less 

Additional Information about Holiday Inn Express Suites Southfield

Address: 25100 Northwestern Hwy, Southfield, MI 48075-1068
Region: United States > Michigan > Southfield
Price Range: €100 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Suites Southfield 3*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Suites Southfield Hotel Southfield
Holiday Inn Southfield
Southfield Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Suites Southfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the top floor---it's always our choice so we don't have to hear people walking above us.”
 of 5 bubbles ShantiP821, 16 Oct 2016 | Read review
“Glad we were several doors down from the elevator, which is next to a sometimes-noisy electric room.”
 of 5 bubbles 123janeo, 31 Aug 2016 | Read review
“Upper floor”
 of 5 bubbles jwcorbett, 17 Jun 2016 | Read review
“If you choose to stay here, get a junior suite.”
  • The dust/dirt on the bathroom mirror that NEVER got cleaned
  • Another filthy baseboard in bathroom
  • These are the filthy baseboards in the bathroom
 of 5 bubbles adjacks, 13 Jun 2016 | Read review
“Near by north western highway. Very easy for someone travelling from abroad. Good Uber availability.”
 of 5 bubbles jparthj, 2 Feb 2016 | Read review
5 of 5
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