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Extended Stay America - Detroit - Southfield - Northwestern Hwy.

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Extended Stay America - Detroit - Southfield - Northwestern Hwy.
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87 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Detroit - Southfield - Northwestern Hwy.
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Showing 87: English reviews
Southfield, Michigan
Reviewed 10 April 2014

My wife and I come to Southfield, Michigan every year, and we always stay for 4-8 weeks at Extended Stay on Northwestern Highway. The rooms are well equipped, the staff from the front desk to the maintenance man always treat us like family, and the value for the price is unbeatable. We also very much appreciate the free wi-fi.

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Helpful?
Thank Lee S
Tampa, Florida
Reviewed 16 March 2014

There were dogs barking, I could hear every door closing and lots of conversation I didn't want to hear.The room was clean, howeve, the bathroom towels had old stained.the stove didn't work (other location of this chain actually had utensils this one didnt).I stayed at this hotel chain before and service was excellent. Actually there is another within 5mile. My...

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3Thank latty-hart
MinisterCoreyM
Reviewed 22 January 2014

I had a wonderful front desk clerk named Ingrid who was very nice!! Inspite of a fire happening in the hotel TWO night, I'd still come back and stay here!! Everything was cool! I got a FREE night! :-)

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Thank MinisterCoreyM
Las Vegas, Nevada
Reviewed 13 November 2013

The Front Desk Clerk Halima Was Very Polite And Professional. The Rooms Were Very Clean, Access To The Highway Was Easy To Get To My Destinations. I Do Plan On Staying There Again On My Next Visit. Hope To Get The Same Quality Of Service. As A Former Employee Of The Extended Stay In Vegas I Was Very Happy That...

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Thank Nell H
Manager_11525, General Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Nell - Thank you for your great review of our hotel. I'm glad that our staff accommodated you with friendly and professional service. As well, I am pleased to read that you enjoyed your clean room and our hotel's location. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to...

Southfield, Michigan, United States
Reviewed 6 November 2013

This was a very comfortable stay and the location was perfect for me. I could walk to the movies and the shopping right from the hotel. The rooms are equipped with a kitchen area so you can prepare your meals there.

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Thank Brian R
Manager_11525, General Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

I appreciate you taking the time to right such a great review. I'm so pleased to hear that your stay with us was a pleasant one. It is good to hear that our location and fully equipped kitchen was an added value t your stay. Our staff is continually coached on how to best provide professional, accommodating and friendly service...

Canton, Ohio
Reviewed 30 October 2013

The exterior and location were inviting and the receptionist was good and helpful, The hotel location was also very handy, but the corridor carpet had serious stains and looked aged. The room was Ok, but the mattress was so hard and uncomfortable that you longed for sunrise. Also they should advertise for morning snack rather than breakfast, though the coffee...

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1Thank Rich O
Manager_11525, General Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Rich - I received a copy of your review, and wanted to take a moment to personally respond. I am so glad that you liked our hotel's location and that service our staff provided. Still, I'm sorry that you found our hallways to be unclean and the bed in you room to be uncomfortable. In response, our housekeeping staff is...

Inkster, Michigan
Reviewed 26 October 2013 via mobile

Front desk staff were helpful. hallway carpet dirty. Soon as I got off the elevator smelled weed smoke and cigarette smoke. Our room smelled like a old nursing home mixed with newports. Chairs were stained like somebody urinated in them. Furniture cheap. Very sad. Dont Stay here unless you just don't care. Should be less than 50 $

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3Thank bre1025
Manager_11525, General Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The experience you described is not acceptable, and I sincerely apologize for your stay with us. To make sure this doesn't happen again, I am working on deep cleaning your room to ensure future guests do not experience the same issues. As well, our...

Reviewed 5 October 2013

Value of hotel room was not comparable to the accommodations. Adjust prices to fit. Also, offer a decent breakfast to your guest. Paint the lobby, clean carpet and take down prices on vending machines.

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3Thank Dongereel
Woodbridge, Virginia
Reviewed 22 September 2013

We came to Michigan for a family gathering. We didn't want to spend a lot so this place looked good to us. Well...the internet pictures are very deceiving!!! Coming in from VA the drive was about ten hours, so when we arrived to the hotel we were very tired. The front desk staff was wonderful. Even though we were about...

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1Thank Evee63
Manager_11525, General Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Eve - I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that your stay at our hotel did not meet your expectations. Please know, we are in the process of upgrading our hallways with new carpet and new furniture for our rooms. As well, I am going to...

Malaysia
Reviewed 21 September 2013

We stayed in this hotel for our business trip to Michigan, The room is very confortable with kitchen and large fridge and microwave for people who stay longer period. But when I come to connect WIFI I couldnt do it so I ask for the internet cable in front desk but they dont have any. So my coworker and I...

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Helpful?
Thank kanchandayo
Manager_11525, General Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you were unable to connect to our WiFi. Please know, I am working with our new internet provider to ensure that this is not an issue for guests in the future. Still, I am glad to know that your...

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Near Extended Stay America - Detroit - Southfield - Northwestern Hwy.

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Detroit - Southfield - Northwestern Hwy.

Address: 28500 Northwestern Highway, Southfield, MI 48034 (Formerly Homestead Studio Suites - Detroit - Southfield)
Region: United States > Michigan > Southfield
Price Range: €63 - €80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Southfield - Northwestern Hwy. 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Homestead Southfield
Homestead Suites Southfield
Southfield Homestead Suites
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Detroit - Southfield - Northwestern Hwy. staff and other travellers.
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Questions? Get answers from Extended Stay America - Detroit - Southfield - Northwestern Hwy. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The better rooms are on the opposite side of the freeway. Rooms on the back of the hotel don't encounter as much noise.”
 of 5 bubbles prameela357, 10 Mar 2017 | Read review
“Loud people are all over. You won't know until their right next door. Or across the hall.”
 of 5 bubbles craigf230, 25 Aug 2016 | Read review
“Bottom floor.”
 of 5 bubbles ogden1512, 4 Aug 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles njcronk, 23 Jul 2016 | Read review
“Stay on 2nd or 3rd floor”
 of 5 bubbles 297kima, 15 Jul 2016 | Read review
5 of 5