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Comfort Suites South Haven

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Comfort Suites South Haven
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137 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Reviewed 3 January 2016 via mobile

My husband and I stay here often, and have always enjoyed our stay. The staff has always treated us and our puppy very well! The rooms have always been nice and always clean. The breakfast is great in the mornings. The office management has always gone out of there way to accommodate put needs.

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Helpful?
Thank ChelseyHull
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Thank you for taking the time to review Comfort Suites in South Haven with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward...

Harshaw, Wisconsin
Reviewed 28 December 2015

I liked the suite/room and the price BUT the room was shabby (closet door off the track and yes - I did report it to management). Hotel lobby is not welcoming, but staff is nice. Poor wifi. Security was poor - we were on ground floor close to a back door on to a side parking lot. The door was...

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Helpful?
Thank ScoutMidwest
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello, Thank you for taking the time to review Comfort Suites in South Haven Mi. On behalf of our entire team I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...

Vinkovci, Croatia
Reviewed 8 December 2015

Overall this is not bad place for the money, clean property, nice rooms, indoor pool, average stuff... but I have two big objections: First: entire stay in the room i could hear metal banging sound, so loud that i could not sleep, around midnight i went to reception and asked for another room and some nice guy managed transfer to...

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Helpful?
Thank MegasVK
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Thank you for taking the time to review Comfort Suites in South Haven. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the...

Reviewed 11 November 2015

We were wine tasting this weekend with another couple and had a great nights rest! Rooms were clean, breakfast was actually pretty good, considering it was one of those "included" breakfasts in the lobby of the hotel.

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Helpful?
Thank JeannieHeath
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

We would like to thank you for taking the time to review Comfort Suites in South Haven. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

Detroit, Michigan
Reviewed 7 November 2015

I had two problems with this property and I never stayed at it. First, I called to cancel but was still charged, Second, I was charged for 3 rooms even though I only intended to book one. The manager was not helpful and thought it was fair to charge me over $700 and I never stayed there. Horrible !

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Helpful?
1Thank Denise W
Indianapolis, Indiana
Reviewed 28 October 2015

The hotel was recently remodeled we were told. Our room was comfortable and clean and we got a great "off-season" rate. It is located near I-196 and is about a 3 minute drive to Lake Michigan. We were greeted very politely by the evening desk clerk and we were able to get to our room and ready for bed. Overall...

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Helpful?
Thank M P
Goshen, Indiana
Reviewed 12 October 2015

We stayed here for a weekend getaway. We had a king suite. The room was clean and there was plenty of space to spread out. I found the bed to be too firm but that's personal preference. The WiFi at this hotel stinks! The continental breakfast is ok. It's your typical free hotel breakfast watery eggs, sausage, waffles, pastries, ceral,...

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Helpful?
Thank Tammy P
illinois
Reviewed 28 September 2015 via mobile

We've been coming to this hotel for about 10 years, and have never had any issues. However, this time, it's age is certainly showing both in room quality and cleanliness (photos). The shower seemed to have leaked at some point and was roughly patched up but not finished, the ceiling over the bed also had a rough patch seam running...

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Helpful?
1Thank landlockedinIL
Albion
Reviewed 12 September 2015

Very friendly staff greeted us, and tried their best to help us with the problems we had with the room. But management wouldn't let them fix the problems. The bed had an enclosed base so that we couldn't use the lift my wife needs to transfer in and out of bed. Also, the toilet had the standard split front seat,...

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Helpful?
1Thank William R
streator, Illinois
Reviewed 12 September 2015 via mobile

Pros: Quiet as it is not on the Interstate Clean Room Good Location Breakfast Included Desk Was friendly and helpful. Cons: A bit dated Breakfast Room was very warm and small No Hot Tub in Pool Area They need to replace sheets as they were worn and dingy.

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2Thank cshager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Suites South Haven

Address: 1755 Phoenix St, South Haven, MI 49090-7111
Region: United States > Michigan > Van Buren County > South Haven
Price Range: €69 - €231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites South Haven 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Comfort Suites South Haven Hotel South Haven
South Haven Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites South Haven staff and other travellers.
2 questions
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Questions? Get answers from Comfort Suites South Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a different Hotel”
  • disgusting coffee pot let uncleaned from prior guest
  • Dog biscuit in front of refrigerator
 of 5 bubbles DebbiH10, 15 Feb 2016 | Read review
“Get to the morning breakfast buffet before 8 a.m.!”
 of 5 bubbles MP839, 28 Oct 2015 | Read review
“Do not stay near the ice maker on the third floor!”
 of 5 bubbles tammyp532, 12 Oct 2015 | Read review
“The two queen bed handicapped room on the 3rd floor seemed cleaner and roomier.”
 of 5 bubbles williamrM1217EG, 12 Sep 2015 | Read review
“Park early to assure a shorter walk, especially if you have a lot of things to carry. Peaceful.”
 of 5 bubbles dand282, 1 Sep 2015 | Read review
5 of 5