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Holiday Inn Express South Haven

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Traveller (30)
Room & Suite (33)
Pool & Beach (5)
Overview
Hotel website
1741 Phoenix St, South Haven, MI 49090-7150 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Holiday Inn Express South Haven
Special Offer: Book Direct and Save
Hotel deals
Reviews (199)
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191 results
Traveller rating
60
70
42
11
8
Traveller type
Time of year
LanguageEnglish
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60
70
42
11
8
Show reviews that mention
All reviewsfront deskrenovations are completeslow internetnice indoor poolnice hotelcinnamon rollsroom was cleanqueen suitebiscuits and gravyquiet areawould stay againbreakfast was includedyogurtother hotelsexercise roomshort drive to downtownbusiness center
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1 - 5 of 191 reviews
Reviewed 3 weeks ago

Positives: - Good location, about 3-5 minutes driving from Downtown South Haven - Comfortable beds - Exceptionally friendly staff (check in staff, management, housekeeping) - all were very nice and helpful - Quiet rooms - Reasonably clean room Negatives: - Water faucet in bathroom was...More

Thank Steve R
Response from Jenniffer H, Loyalty Champion at Holiday Inn Express South HavenResponded 3 weeks ago

Thank you for taking the time out of your day to give this review. We will take all of your comments and use them to make the hotel a better place to stay. We look forward to seeing you again.

Hotel's Favourite
Reviewed 20 March 2018

I love this hotel. It smells so good! The place is clean and the staff is very friendly. The beds are comfortable. The shower is nice. The rooms are spacious and clean. 24 hr fitness center. Nice indoor pool. Plenty of shopping near by.

Thank brickie074
Response from Jenniffer H, Guest Experience Champion at Holiday Inn Express South HavenResponded 21 March 2018

Thank you so very much for your AWESOME review! We appreciate you taking the time out of your day to let us know how we are doing. Wait until you see the new renovations we are in the process of implementing!

Reviewed 3 weeks ago via mobile

There’s a reason we always stay here when traveling to south haven. The rooms are updated and clean, breakfast is included, but the staff is hands down the best!! Especially Jen at the front desk. She remembered our daughter by name and was always happy...More

Thank AykayOh
Response from Jenniffer H, Loyalty Champion at Holiday Inn Express South HavenResponded 3 weeks ago

We LOVE having you here! Thanks so much for this AMAZING review! Can't wait until your next visit! Give the little one my best.

Reviewed 3 weeks ago

My experience wasn't that great. The room they first booked me in, had a broken window shade that wouldn't go up or down and the position that it was locked in allowed people to see in along with light from the parking lot. Thankfully they...More

Thank MovinOn456
Response from Jenniffer H, Loyalty Champion at Holiday Inn Express South HavenResponded 3 weeks ago

So very sorry about the issues you experienced! We are currently renovating, so we will make sure that the things listed in your review are definitely looked at. We hope you decide to stay with us again after all the renovations are complete.

Reviewed 3 weeks ago via mobile

Our shower has mold. We have no towels. Were told our room will not be cleaned because the housekeepers left for the day. We were away for 6 hours during the middle of the day. This hotel nowhere near water is 325/night. WTF!!!! Highway robbery!!!!

1  Thank Loren T
Response from Jenniffer H, Loyalty Champion at Holiday Inn Express South HavenResponded 3 weeks ago

We are so very sorry for your terrible experience. We will be looking into the housekeeping situations and possible restructuring will be in the works.

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About
Description
The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us ...More differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Restaurant
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
62
Price range
US$97 - US$242 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express South Haven Hotel South Haven
,
Holiday Inn South Haven
,
South Haven Holiday Inn
Location
United States > Michigan > Van Buren County > South Haven
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
62
Price range
US$97 - US$242 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express South Haven Hotel South Haven
,
Holiday Inn South Haven
,
South Haven Holiday Inn
Location
United States > Michigan > Van Buren County > South Haven
Photos
Traveller (30)
Room & Suite (33)
Pool & Beach (5)
Dining (3)
Nearby
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Questions & Answers
Ask a question
860aine
31 October 2015|
AnswerShow all 2 answers
Response from Ltmayers |
So Lake Michigan is really big, but not salty and not the ocean.
1
Vote
Linda W
18 January 2015|
AnswerShow all 4 answers
Response from Debbie E | Reviewed this property |
This hotel is in Michigan NOT Memphis, Tenn
0
Votes
Room Tips
"Call first and ask about the construction"
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"Any room at this hotel will be a pleasant stay."
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"Ask for a room away from the breakfast area."
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"Ask for third floor, and well away from elevator"
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