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Quality Inn & Suites Detroit Metro Airport

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Traveller (32)
Room & Suite (39)
Dining (3)
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Overview
  • Excellent35%
  • Very good22%
  • Average15%
  • Poor11%
  • Terrible17%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
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Reviews (487)
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84
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164
106
72
53
84
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All reviewsfront desk managergreat customer servicebreakfast barpark flyrental cargood nights sleepbeds were comfortablestayed here for one nightdetroit metro airportearly flightdavisplanemichiganvanhousekeeper
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1 - 5 of 479 reviews
Reviewed 6 days ago via mobile

We stayed the evening before our flight left. We used the park and ride service. The price was an indicator of what to expect, so no real surprises. Bed had a dip in the middle, breakfast was kinda gross (even the jelly packets were runny),...More

Thank disneyhlb
Response from Joe H, Manager at Quality Inn & Suites Detroit Metro AirportResponded 2 days ago

Dear Valued Guest, On behalf of our entire team we thank you for taking the time to reach out to us to provide valuable feedback. We here at Quality Inn & Suites Romulus strive to ensure each and every guest has an enjoyable experience while...More

Reviewed 4 weeks ago

Great price per night clean rooms nice hot shower, overall maintainance in surounding areas were good, minutes away from airport. Lobby desk computer, WiFi, continental breakfast was ok. Shuttle from and to airport was included.

Thank Jose Luis C
Response from Joe H, General Manager at Quality Inn & Suites Detroit Metro AirportResponded 3 weeks ago

Dear Guest, Thank you for the review. I am proud to share this with my team. I want to thank you for your business. Safe travels, Joe Hickmott General Manager

Reviewed 4 weeks ago

Wow...we have stayed here many times in the past...but this time...yikes...room not ready at checkin at 6 o'clock, curtains hanging by a thread, soiled furniture, soiled floor, mold around the bathtub, very noisy heater/ac unit, only 9 channels on the TV, not as listed on...More

Thank John W
Response from Joe H, General Manager at Quality Inn & Suites Detroit Metro AirportResponded 3 weeks ago

Dear Guest, I am sorry we did not meet your expectation. We are working to improve the hotel. Safe Travels, Joe Hickmott General Manager

Reviewed 10 May 2018

We were in hurry mode and looking for a hotel near the funeral and family so took out my phone and put in Comfort as we are a frequent guess and Quality Inn came up with a toll free number so I punched it! Never...More

Thank Paula T
Response from Joe H, General Manager at Quality Inn & Suites Detroit Metro AirportResponded 3 weeks ago

Dear Guest, I am sorry that you has such an issue. Please call the hotel and ask for me. I would like to get a little more information. I want to make it right for you. Safe travels, Joe Hickmott General Manager

Reviewed 25 April 2018 via mobile

We booked this based on their park and fly deal for a flight the next morning. Front desk girl is very nice and accommodating however our first room was filthy! Stained chair, bedspread, broken draperies and dirty bathroom. Second room was slightly cleaner but only...More

Thank Lynne G
Response from Joe H, General Manager at Quality Inn & Suites Detroit Metro AirportResponded 27 April 2018

Dear Linda, Thank you for your review. I have already had a detailed meeting with our housekeeping staff as this is not how I operate my hotels. I do hope you give us a chance to improve. Yes we are having an issue with Direct...More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$59 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Romulus
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$59 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Romulus
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (32)
Room & Suite (39)
Dining (3)
Questions & Answers
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dgangnonreaume
22 April 2016|
Answer
Response from Bryan M | Reviewed this property |
We are traveling grandparents and I simply do not know if they offer anything for babies.
0
Votes
BrandyS868
21 April 2016|
AnswerShow all 2 answers
Response from soosan2009 | Reviewed this property |
yes, i believe they do.
0
Votes
Room Tips
"Stay away! There are much better hotels near the airport"
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"No good rooms here"
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"Check room before accepting"
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"I doubt that any good rooms exist"
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