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Four Points by Sheraton Detroit Metro Airport

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Four Points by Sheraton Detroit Metro Airport
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199 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Detroit Metro Airport
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Showing 194: English reviews
Shaker Heights
1 review
Reviewed 10 June 2013

My stay was comfortable and enjoyable. The food in the dining room was good and the staff was helpful.. I wanted to thank staff member Ashley Clay for her assistance . We had car trouble during our stay and she went out of her way to help us, thanks again Ashley.

Helpful?
Thank Roberta D
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear RobertaD, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you found your stay comfortable and enjoyable. Great customer service is important to us and we will be sure to share your comments with Ashley. We hope to see you on your next trip to DTW. Take care! More 

Palm Beach, Florida
Level Contributor
228 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 28 May 2013

Rooms were clean but well used. Service at breakfast was flat POOR. Food quality was fine. Its the typical "i was way tired when i got off the plane and had to go to sleep" sort of place. Its OK. Ill stay again but only for the above reasons. Also, front desk girls were super great!

Helpful?
Thank Andrew_Destin
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Andrew_Destin, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed your overall stay, our staff and restaurant. We hope to see you on your next trip to DTW. Take care! More 

Sarnia, Canada
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 May 2013

Decently clean. Good sleep. I have no complaints really about the hotel. Some parts a little overused and rough looking but generally a nice place. If you book the hotel with the coupon from airlines parking you get a great deal with excellent park n fly service. We did not have to wait for a shuttle from our car or... More 

Helpful?
Thank hckym0m
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear hckym0m, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed your stay, our drive in, fly out package and shuttle service. We hope you'll come back to see us on your next trip to DTW. Take care! More 

San Diego, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 May 2013

The air conditioner in the room roared like the planes from the nearby airport. It was startling, actually. The mustiness in the elevators and rooms is dramatic. This is a hotel that is serious need of updating. It is important to give the kind staff their due - they were very caring and eager to help. The location is the... More 

Helpful?
Thank Adamchik
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Adamchik, We are so sorry that you did not enjoy your overall stay at our hotel. We appreciate your feedback and will take you comments into consideration as we look for ways to improve the condition of the hotel. We hope you'll give us another chance and come back to see us. Take care! More 

Metro West Massachusetts, USA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 May 2013

Was in Detroit earlier this week and chose to stay at the Four Points at DTW. To a person, the staff were friendly, efficient and honestly concerned my stay would be a good one, from the shuttle driver that picked me up to the front desk staff, the servers at the bar and even the housekeepers. No issues with my... More 

Helpful?
Thank Barton F
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Barton F, Thank you so much for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed your room, our staff and TAPS Bar and Grille. We hope to see you on your next trip to DTW. Take care! More 

Algonac, Michigan
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 28 April 2013

We booked the park and fly package for the Sheraton for a recent trip. The price was very competative for the hotels in the area. The rooms were very comfortable and clean. The hotel is showing a little age but everything was clean and in working order. The location is nice being right across the street from the long term... More 

Helpful?
1 Thank AFD22
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear AFD22, Thank you so much for taking the time to comment about your recent stay at Four Points by Sheraton Detroit Metro Airport. We're delighted that you enjoyed our accommodations and our parking package. We are actually a Four Points hotel in the Sheraton family. We hope you enjoyed the free bottled water, coffee and WiFi in your room.... More 

Wilmington, North Carolina
Level Contributor
96 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 9 April 2013

Stayed one night on business. Friendly, helpful staff (seems typical for most SPG properties). The room was clean and comfortable; however there were two glitches that made the stay a little less pleasant. First, the sliding window was not and would not close all the way, which created a draft in the room, and since the night was windy, it... More 

Helpful?
Thank Mike B
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Mike B, Thank you for taking the time to comment about your recent stay. We are delighted to hear that you enjoyed your overall stay, our staff and restaurant. We have addressed the window and television channel issues and hope to see you on your next trip to Detroit. Take care! More 

Whitehouse, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 March 2013

Picked this hotel based on AAA recommendation. Great choice. I usually stay at a Park and Fly hotel when traveling and it's often a different one each time. No more. Next time I need to stay at a hotel with park and fly arrangements at Detroit Airport, it will be the Four Points by Sheraton. Service was superior with front... More 

Helpful?
1 Thank bjcarle
Temecula, California
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 March 2013

We had to stay overnight near the airport due to a snowstorm. The hotel staff was very accommodating and helpful. We were on the 2nd floor. The hallway appeared outdated and in need of some touch up in regards to the paint but entering the room was a very pleasant surprise. Really nice clean room. Super comfortable bed and quiet.... More 

Helpful?
Thank BloodhoundIrons
Clinton Township, Michigan
Level Contributor
10 reviews
5 hotel reviews
Reviewed 12 March 2013

We picked this hotel because they had the park and fly package with Airlines Parking. All other hotels in the area had contracts with different parking structures, and we only use Airlines. It was a great choice. Friendly staff, nice bar, rooms were clean and quiet. Price was right also. It was perfect for our needs. Will stay here again,... More 

Helpful?
Thank lovetocruise61

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 

Additional Information about Four Points by Sheraton Detroit Metro Airport

Address: 8800 Wickham Road, Romulus, MI 48174
Region: United States > Michigan > Romulus
Price Range: €95 - €255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Detroit Metro Airport 3*
Number of rooms: 175
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Also Known As:
4 Points By Sheraton Detroit Metro Airport
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Sheraton
Romulus Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Detroit Metro Airport staff and other travellers.
4 questions
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Spring Lake, Michigan
10 months ago
Mount Pleasant, Michigan

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Questions? Get answers from Four Points by Sheraton Detroit Metro Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from elevators for a quiet night”
 of 5 bubbles tommy45467, 12 Jun 2016 | Read review
“Very clean rooms with no signs of bed bugs!”
 of 5 bubbles mwilltru15, 10 Jun 2016 | Read review
“Upper floors are quiet and common areas are comfortable. They have computers available to print off boarding pass for flight out”
 of 5 bubbles johncathyb, 31 May 2016 | Read review
“Probably a little quitter on the north side of the building”
 of 5 bubbles retiree2, 20 Feb 2016 | Read review
“Ask if the air conditioning/heating unit is working properly in your room.”
 of 5 bubbles starchild101, 4 Nov 2015 | Read review
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