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All reviews separate rooms airlines parking park and fly spring hill sleeping area small pool shower and toilet directly across the street parking lot early flight the sofa bed free parking free breakfast the hotel offers light sleeper checking out hotel room
Spend a night after arriving in Detroit before heading off. Remember to give a call to the hotel for them to send the complimentary Airport Transfer service. The front desk staff are friendly and courteous. Keep up the good work!
We switched hotels after one night in town to the Springhill Suites and the room was perfect. It fit our family needs and the staff was efficient and friendly. I will definitely stay here the next time we're in town
A decent SpringHill. Great service and I had a very large and modern room. The shower should have been cleaned a little better but the overal quality of my room was decent. It's close to the airport with quick shuttle service.
Had to call for shuttle twice and eventually another property had to pick me up. Check-in quick and easy upon arrival. Room,.. - sheets and bed skirts askew. Floor looked stained. reading light on bedside not working. shower door did not latch completely...water over half...More
Date of stay: September 2018
Response from SteveD4437, General Manager at SpringHill Suites Detroit Metro Airport RomulusResponded 4 weeks ago
Thank you LorLee52 for completing a review of your stay. We appreciate your feedback and will present it to our team to prevent the issues you experienced from happening in the future.
I’m Platinum Elite. I checked in early, around 9:30 am, and I was prepared to wait for my room. I knew it was early. However I had to wait 1 1/2 hours for the housekeeping supervisor to “approve” “a block or several? rooms. The front...More
Response from BluePointer | Reviewed this property |
If I was smart enough, I could have checked my own picture that I submitted for this hotel to see there was a bar... it just wasn't in operation the night we were there. Staffing was an issue because of the snow. In behind... More
If I was smart enough, I could have checked my own picture that I submitted for this hotel to see there was a bar... it just wasn't in operation the night we were there. Staffing was an issue because of the snow. In behind the bar is the breakfast area.
There is a cooler with microwaveable dinner items for sale for $4-6 each, which we used, as it was handy with a microwave, plates and cutlery right in the room.
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"Rooms facing the front of the hotel may have more noise as guests often tend to loiter outside the front..."