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Embassy Suites by Hilton Detroit Metro Airport

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Embassy Suites by Hilton Detroit Metro Airport
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889 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Detroit Metro Airport
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Showing 880: English reviews
Fort Worth,, United States
Reviewed 30 June 2016

Hotel transformed to an Embassy Suites. Structural design and furnishings are different, but well compensated by providing the amenities of an original and gracious staff. Hospitality atmosphere allows you to be a guest that feels at home.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mattie O
Cincinnati, Ohio
Reviewed 29 June 2016

I reserved 2 rooms. One for Friday evening thru Sunday, and another for Saturday thru Sunday. Saturday when my second party arrived they gave us a hotel key said it was Ready and cleaned Turns out room was NOT cleaned. GOT ANOTHER key TO ANOTHER room. TURNS OUT- THIS ROOM HAD SOMEONES BELONGINGS IN THERE. IT WAS UNBELIEVABLE that we...

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Helpful?
Thank latashias2016
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

Dear latashias2016, Thank you for taking the time to share your feedback on your recent stay at Embassy Suites by Hilton Detroit Metro Airport. I understand that we did not provide you the exceptional stay we always wish to provide all our guests. We are disappointed when our guests are anything less than extremely satisfied with their stay. Please let...

Knoxville, United States
Reviewed 29 June 2016

Great Experience - Traveled for business and had no issues!! The Reception in the evening was very nice and had a large amount of appetizers and the breakfast was excellent as well. Lots of choices! Staff was very friendly and helpful!!

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Thank Ronald G
Ypsilanti, Michigan
Reviewed 26 June 2016

Overall and a very positive experience. Quiet unassuming on the outside especially with the construction going on all over and then you go inside and you experience the welcoming environment. From the initial check in which was quite fast and pleasant to the layout of the lobby and then the next day the continental breakfast the helpfulness of the staff,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Walid T
Lapeer, United States
Reviewed 22 June 2016

This used to be a nice hotel. My last stay was a nightmare. Room wasn't clean, air didn't work, kids running crazy in pool and hot area, ghetto crazy people in the halls arguing. I will never go back.

Review collected in partnership with Embassy Suites Hotels
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1Thank Shawna O
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

Dear Shawna O I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our...

Longmont, United States
Reviewed 22 June 2016

This as a nice facility. My overall experience was quite satisfactory. The room was clean and comfortable. The complimentary breakfast was good. Plenty of choices. I would stay at this hotel again, should the need arise.

Review collected in partnership with Embassy Suites Hotels
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Thank Debara C
Cedar Hill, Texas
Reviewed 21 June 2016

Pros: The best staff from the time I checked in (early) until the time I checked out. Every staff member almost melted my heart from such positive energy and warm smiles to greeting passing in the hall or outside. Cons: Smallest room I have seen (comparing to three in Texas) no sink by coffee maker. (Irked me just a tab...

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Thank 181shandaw
Boulder, Colorado
Reviewed 20 June 2016

I have stayed in 4 hotels at the airport and this is the best one so far. Friendly staff, prompt shuttle, (shuttle even agreed to drop me off at the rental car place) and glorious surprise of surprises - free happy hour!! considering I am doing surgical visits to Detroit - in and out in 30 hours - this is...

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Thank eclipse_chasers
North Las Vegas, United States
Reviewed 20 June 2016

We have stayed at several Embassy Suites all over the U.S. and LOVE the experiences we have had. When traveling we always look for Embassy Suites in that location because of the service and the warm breakfast buffet, along with the Managers reception. We LOVE Embassy Suites and will continue to stay at our favorite place. Diann Smith

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Thank Daniel S
Reviewed 15 June 2016

While this is not the best Embassy Suites I have ever stayed at, overall it is very good. The staff is very friendly and always offers a "hello" when you walk by. The room was nothing special and pretty standard for an Embassy. They do have a better than average snack selection at their nighttime happy hour and the service...

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Helpful?
Thank Tampachris25

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Embassy Suites by Hilton Detroit Metro Airport hotel is the ideal location for both business and leisure travelers stopping in Detroit. This Detroit airport hotel is just minutes from the Detroit Metropolitan Wayne County Airport (DTW) and only 20 minutes from downtown attractions. All accommodations at the Embassy Suites hotel in Detroit, Michigan include a spacious two-room suite, a delicious made-to-order breakfast and nightly Evening Reception*. The Burger Bar is a one-of-a-kind burger dining experience featuring fresh beef, turkey, chicken or black bean veggie burgers, made to your exact specifications. The Eighty Six Hundred Restaurant located in the open-air atrium lobby is an additional option, with in-suite dining service also available. Corporate travelers will find their needs catered to at this Detroit, Michigan hotel. Stay with us to enjoy business conveniences such as Executive Boardroom suites, complimentary WiFi and our BusinessLink™ Business Center. ... more   less 

Additional Information about Embassy Suites by Hilton Detroit Metro Airport

Address: 8600 Wickham Rd, Romulus, MI 48174-1921
Region: United States > Michigan > Romulus
Price Range: €124 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit Metro Airport 3.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Embassy Suites Detroit Metro Airport Hotel Romulus
Embassy Suites Romulus
Romulus Embassy Suites
Hilton Romulus
Romulus Hilton
Hotel Style:
#3 Business Hotel in Romulus
#3 Romantic Hotel in Romulus
#7 Family Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Detroit Metro Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Detroit Metro Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid interior rooms - noisy”
Red-Badger-22, 16 Feb 2017 | Read review
“Face the courtyard if you can rather than the parking lot”
Loud3, 9 Feb 2017 | Read review
“It's near an airport, so pretty much potluck...”
OrokZin, 30 Dec 2016 | Read review
“Nice room - make sure you ask if there are LOUD parties and/or construction going on before booking.”
jwilliams157, 17 Oct 2016 | Read review
“Stay away from the pool on weekends (first floor)”
Thrasher82, 21 Jul 2016 | Read review
5 of 5