We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Overall it's a pretty bad experience. A dirty hotel. no soap or shampoo in the bathroom. No hot water in the morning (they had a problem that day). They charged $40 to my credit cards for "incidences" without telling me. They said it will take...More
Response from Rich M, General Manager at Days Inn & Suites Rochester Hills MIResponded 27 December 2017
Thank you for taking the time to give us your feedback. I do apologize for your inconvience at the hotel. As you probably booked your reservation online, your third party website clearly states you may have to provide a card for "incidentals". There for there...More
It's a nice place and the price was good. Every time I fly in from Georgia I come to this hotel The inside is always nice and they always have nice customer service................I would recommend this place 👍👍👍More
Thank Rickel C
Response from Rich M, General Manager at Days Inn & Suites Rochester Hills MIResponded 18 November 2017
Thank you so much for an honest review. Too many times we are slammed for things that could've been fixed with just the customer asking or letting us know. I appreciated that you took the time to offer such a nice review. I will share...More
We were in Michigan for 2 weeks and we received a great rate at the Concorde but the struggle was real. Within the first 4-5 days we were placed in 3 different rooms. The TV didn't work in the first. There was a leak with...More
Response from Alex A, General Manager at Days Inn & Suites Rochester Hills MIResponded 28 August 2017
Thank you so much for taking the time to review our property. your feed back is important to us. we will discus your areas of concern with our team and we will make sure proper directions will be applied.
thank you again,
I stayed here while I was on business. I checked out the website and it looked amazing. The continental breakfast was plain bagels, a waffle maker and some cereal. Typical juice. Nothing to get excited about. In my room the ice bucket had some cups...More
Response from Alex A, General Manager at Days Inn & Suites Rochester Hills MIResponded 22 July 2017
Tank you so much for taking the time to review us. we regret that we couldn't accommodate your expectations. please accept our apology.
I've stayed at this hotel a number of times. It is clean, comfortable and the entire staff is friendly and helpful. The rooms are spacious and nicely appointed. I would definitely recommend this lovely hotel for anyone staying long-term or short-term. It is great value...More