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Welcome to American Heritage Inn of Portland, Michigan. We have a newly renovated and updated facility. We offer great amenities and an ideal location between Grand Rapids and Lansing, Michigan capital. We are conveniently located right off of Interstate 96, Exit 77. The American...
I had called and made reservations for 1 night via the phone, had to cancel the week before and called and cancelled the reservations. When I called to cancel, they said I had 2 rooms reserved. I said no I had 1 but I needed...More
Had a very pleasant stay. The front desk was very friendly and efficient. The rooms were comfortable and was able to get a good night's sleep. Was pleased that it was very quiet so I could get work done. Would return again.
Staff was friendly during checkin. Room was outdated and in need of a little repair that seemed more cosmetic than functional so updates were desired, not required. Bed was satisfactory. Property was quiet which is always a plus. Biggest issue is that driveway to hotel...More
Stayed here for a few days for a family wedding. Was NOT impressed with this place at ALL. Customer service lacks service. We were told we couldn't use pool because it wasn't open- yet there were other people using it. Not a clean place very...More
Horrible customer service! Our confirmed reservation, confirmed one month in advance, was cancelled by this hotel a few hours before our arrival. We were told that we could seek other accommodations in a town 15+ miles away. It was 12:15am. We had informed the hotel...More