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Courtyard Detroit Pontiac/Auburn Hills

Traveller (31)
Room & Suite (31)
Dining (5)
About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Courtyard Detroit Pontiac is just west of I-75 and convenient to the surrounding communities of Bloomfield Hills, Auburn Hills, Troy, Rochester Hills and Birmingham. If you're in town for business, the Courtyard Detroit Pontiac can serve as your home while visiting, Chrysler, Volkswagen, EDS/Hewlett Packard, and Oakland University. This Pontiac hotel is also just minutes from Alpine Valley and Pine Knob Ski Resorts, Great Lakes Crossing Mall, DTE Music Theater and numerous fine and casual dining venues. Guests at this Courtyard Detroit Pontiac can enjoy breakfast, lunch, and dinner, at the Courtyard Bistro, as well as a refreshing dip in the indoor pool. With five different room types, some with mini-fridges and microwaves, this Pontiac hotel is the perfect spot for all types of travelers. For kids, we offer the Nickelodeon Your Stay Program - a great way to help your little traveler enjoy their stay.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
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Location
Full view
43Car recommended
Grade: 43 out of 100
11Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews & more
170Reviews
61Photos
0Q+A
32Room tips
Traveller rating
  • 54
  • 48
  • 37
  • 21
  • 10
Time of year
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  • English
Popular mentions
From the moment I checked in, until the time I checked out, I enjoyed my stay (Shout out to Winnie!). As soon as you enter the automatic double doors, to your right, you'll notice a lounge space with tables and comfy couches and a small Starbucks cafe to round it all out; to
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Since my last visit, the hotel is already starting to age. The bathtub mold and mildew is surprising for a Courtyard Marriott. This hotel offers an option of no housekeeping for additional points, but it seems as though the bathroom upkeep is suffering as a result.
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Response from BryanM2812, Director of Sales at Courtyard Detroit Pontiac/Auburn Hills
Responded 12 Oct 2018
We appreciate you taking the time to share your feedback, James. It's unfortunate your time with us was anything less than ideal. We care about the satisfaction and happiness of our guests. We regret that your room wasn't refreshed properly and that the quality and condition of our accommodations failed to meet your expectations. It's important to us that we offer our guests a quality experience so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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This hotel had a complete renovation about 2 years ago. But the housekeeping in the bathrooms is not maintaining standards expected at a Marriott property. Mold and mildew should have no place at a Courtyard. The extra points for no housekeeping program should be cancelled if
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Response from BryanM2812, Director of Sales at Courtyard Detroit Pontiac/Auburn Hills
Responded 12 Oct 2018
We appreciate your feedback, Jim. It's disheartening to hear that you had such challenges during your time with us. We're disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. The comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with our team moving forward. We do hope for the chance to demonstrate the high-caliber service we're accustomed to sharing with our guests.
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Hotel was lovely. Quiet room, clean with good amenities. Erique and the front desk was really helpful and welcoming. Hotel has a nice pool. Restaurant is only open for breakfast and after 5:00, but there are fast food locations within walking distance. Overall a good hotel and
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Response from BryanM2812, Director of Sales at Courtyard Detroit Pontiac/Auburn Hills
Responded 10 Oct 2018
Thank you for sharing the fantastic review with us, nike58! We're happy to hear that you had a pleasant stay with us. It's wonderful to know that you appreciated our welcoming service as well as our top-notch amenities. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We look forward to hosting you again the next time you're in town. Thanks again for providing us with your feedback. Have a great day!
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I created this account for the sole purpose of commending the staff at this Marriott. Myisha and Connor treated my family so well during our stay here. Its great to see that outstanding customer service is still alive and well in the Marriott hotels. Thank you!!
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Response from BryanM2812, Director of Sales at Courtyard Detroit Pontiac/Auburn Hills
Responded 30 Sep 2018
Thanks for sharing the excellent review with us! We're so glad that you had an exceptional experience with us from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Have a lovely day!
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"stay away from the elevator - the very loud "ding" can be heard at all hours"
"The hotel is only a few storeys. We stayed on the first floor and other than occasional people speaking in the hall it was quiet."
"good place, needs parking maintenance (if snowy) no free breakfast."
"Stay away ... Nasty housekeeping"
"Higher floors are further away from the pool, so tend to be quieter"
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PRICE RANGE
US$83 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott detroit pontiac/bloomfield hotel pontiaccourtyard pontiacpontiac marriottpontiac courtyard
FORMERLY KNOWN AS
Courtyard Detroit Pontiac/Bloomfield
LOCATION
United StatesMichiganPontiac
NUMBER OF ROOMS
110
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