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DoubleTree by Hilton Hotel Detroit - Novi

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DoubleTree by Hilton Hotel Detroit - Novi
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414 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Novi, United States
Reviewed yesterday NEW

This hotel delivered the complete package, friendly staff, cost competitive, excellent breakfast, very clean hotel, nice amenities. Location was ideal for my business purpose, close to great restaurants as well.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank davegV4523FK
Redmond, United States
Reviewed 2 days ago NEW

The front desk was not helpful, warm or approachable IMO. I had a bad experience with the room given to me the first time only to find that it was already occupied. The food at the restaurant was average.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 485nikhilc
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Our family was looking for a hotel to stay at while in Novi, Michigan overnight for Thanksgiving. This place was great. All staff were very friendly. Everything was clean. Very nice indoor pool and hot tub. Also, an outdoor courtyard area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Y6833USstevem
Home Usa
Level Contributor
269 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 week ago

Hotel looks good at the surface, and even offers some niceties like real complementary newspapers (WSJ instead of the USA Today comic book). But the housekeeping needs a real overhaul here. The closet was laid out to store their junk and was not convenient for my hanging clothes. And there was no iron in the room--clearly missing from the holder... More 

Helpful?
Thank CaseyfromBoston
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear CaseyfromBoston, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff so... More 

Acworth, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Staff very friendly and accommodating. Special requests were met with a smile. Rooms clean and comfortable. Breakfast had large variety of quality offerings. I would definitely stay here again when in the area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Charlene M
New Bremen, Ohio
1 review
Reviewed 1 week ago

Location was perfect and close to shopping and restaurants. Staff was very nice and helpful and the room was very clean and comfortable. Very nice breakfast selection. We will definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mikedE7737QH
Southfield, Michigan
1 review
Reviewed 2 weeks ago

Service was excellent. The hotel was immaculate, especially the rooms . The food was delicious. This hotel has a very relaxing hot tub and pool area. The staff was very accommodating in tending to my every need. My room service order came in a very timely manner. My food was hot as expected.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank lasondiab
Carmel, United States
2 reviews
Reviewed 4 weeks ago

The hotel was convenient to shopping, restaurants, and the highway. The rooms were spacious and beds were comfortable. The breakfast buffet was really good. There was construction around the hotel that made accessing the property difficult.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brenda M
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 October 2016

Hard to find with all the construction. I finally arrived; not one person offered to help me with my luggage, etc. and I was by myself. The person at the desk told me I should park around the corner so I could see my car from my room. I was so confused. I parked right outside the front door as... More 

Helpful?
Thank Teri C
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear Teri C, We’re sorry we didn’t provide the quality of amenities you expected during your recent stay at our hotel. We apologize for the maintenance issues encountered and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

A group of us decided to have a couple of drinks. the bar was closed so we stood outside, we were very quiet. The night manager rudely told us to move. So we moved to finish our drinks. He found us again and told us to go to our rooms. We did and then we heard the police outside the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nobooksmate
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear Larry M, Thank you for your review of your recent experience at our hotel. We’re very sorry that you and your group encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that the next time you’re in the... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Full service, upscale, moderately priced, suburban hotel. Spacious rooms and a very warm and inviting lobby with fireplace and lounge. Garden Cafe for Breakfast, Lunch and Dinner. Evening Room Service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Detroit - Novi

Address: 42100 Crescent Blvd, Novi, MI 48375
Region: United States > Michigan > Novi
Price Range: €76 - €204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Detroit - Novi 3.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Expedia, Travelocity, Odigeo and Priceline so you can book your DoubleTree by Hilton Hotel Detroit - Novi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Detroit Novi
Doubletree Novi
Novi Doubletree
Hotel Style:
#3 Business Hotel in Novi
#5 Family Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Detroit - Novi staff and other travellers.
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Brevard, North Carolina

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Questions? Get answers from DoubleTree by Hilton Hotel Detroit - Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the construction work”
 of 5 bubbles ReadySetGox10, 12 Oct 2016 | Read review
“Ask for a room further from the thruway if there are any.”
 of 5 bubbles BabkaM, 29 Sep 2016 | Read review
“Garden view is my fave”
 of 5 bubbles crashingac, 27 Jul 2016 | Read review
“Ask for the upgrades when you check in, may be available.”
 of 5 bubbles 1331jc, 21 Jul 2016 | Read review
“Close to Airport, Easy In * Easy Out!!!! Nice outdoor sitting area.”
 of 5 bubbles DelMarDi, 16 Jun 2016 | Read review
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