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In my mind the Crowne Plaza was on the high end of the IHG hotels but this one is not. This is an old hotel and not ran that well. It did appear clean. The front desk was not efficient and so so friendly. Reserved...More
Response from Hugh F, Manager at Four Points by Sheraton Detroit NoviResponded 25 July 2015
Thank you for sharing your experience on your visit. I'm sorry that we were unable to meet your expectations. We are planning to do a full renovation of our property that will address the issues you mentioned. More staff training is scheduled to...More
The staff was very prepared for our very large group, anticipating our needs before arrival. They arranged a pre-arrival meeting for our group leaders and made special accomodations for our group. Staff was available at all hours of the day, helping in an expedient and...More
this past weekend I had a U16 ball team playing in Novi MI for 2 days! Months ago I booked the rooms with the amazing helpful friendly staff at the Crown Plaza Novi MI. When we arrived it was much more then we expected! the...More
I stayed at the Crowne Plaza Novi June 17 and had an enjoyable stay. The hotel location was very convenient for my needs, close to the I696, restaurants, shopping and my meeting nearby.
I enjoyed the Manager's Reception in the atrium and especially enjoyed the...More
Elizabeth,Elizabeth, Elizabeth! She was very polite and helpful during our stay at the Crown Plaza. This was the first time we stayed at the hotel but it won't be our last because she was awesome. Thanks for excellence customer service!!!!
US$102 - US$179 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Green Hotel in Novi
#4 Romantic Hotel in Novi
Non-Smoking Rooms ,
Number of rooms
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