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All reviewsclub floordetroit novibuffet breakfasthd channelsfront desk staffhotel restaurantstarbucks coffeeroom was largevery nice hotelbusiness hoteloff the highwayindoor poolbusiness tripbed was very comfortablenice stayfitness centerstarwood
Usually stay at a different hotel when traveling to the area. This will definitely be my new go to place. Staff is very friendly and professional. Grounds are lovely, room is quite comfortable, and immaculately cleaned. Best part is the bed.....extremely comfortable and room is...More
We like this place, not just for its location in the northwest of Detroit, not just for its well-maintained facilities, not just for its wonderful service (the Front Desk calling after check-in just to make sure everything was all right), but just for the overall...More
Great location to my work and very nice staff. The only complaint is there is no microwave or fridge in my room. I stay on the road for a week at a time and it is nice to have these items. The gym is small...More
I stayed at this hotel with my wife and children as a stop over on a road trip. We had two rooms. We arrived at around 7 pm on a Friday night and were totally taken care of by the person that checked us in....More
Management response:Responded 11 September 2017
It's always great to hear we were able to delight you and your family with some delicious items from our gift shop. We hope the kids enjoyed themselves and were not disturbed by the neighboring guest on your floor. I really appreciate your feedback and...More
I rarely leave bad reviews, I rarely have bad experiences. I'm a frequent business traveler, on the road nearly 40 weeks a year. I have learned to roll with the punches.
Right now I am Sheraton/Marriott Gold, and doing a Sheraton Platinum Challenge. Given this,...More
Management response:Responded 25 August 2017
Thank you for responding to our Guest Survey as this is a great tool for us to make improvements overall at our property. We do strive to make every guest feel like a VIP and we have obviously have fallen short in your case. With...More