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The Harbor Grand Hotel

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Traveller (153)
Room & Suite (83)
Pool & Beach (14)

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About

#1 of 8 hotels in New Buffalo
Location
Cleanliness
Service
Value
The Harbor Grand Hotel is a boutique hotel on the harbor in New Buffalo, Michigan. Located just 70 miles from Chicago and within walking distance of a stunning Lake Michigan beach, unique shops and local restaurants, we offer comfy accommodations for the perfect waterfront getaway. Our amenities include a highly-acclaimed harbor view restaurant, breakfast in bed, indoor pool and Jacuzzi, waterfront lawn, fitness room, complimentary bike rentals and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Banquet room
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Bar / lounge
Restaurant
Meeting rooms
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Harbour View
Lake View
397Reviews7Q+A100Room tips

Reviews
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ChicagoGlobeTravel wrote a review Dec 2023
Chicago, Illinois115 contributions48 helpful votes
The Harbor Grand is a nice hotel that thinks it's a world class hotel. Unfortunately, there are many limitations that absolutely do NOT justify their price (particularly in the summer). Location: Adjacent to a small boat harbor you a see water, boats, condos, hotels, houses, etc. Not great, but not bad. It's a quick walk to downtown New Buffalo, but there's not much in New Buffalo to do. Beach: Its a long walk to, frankly, an ugly beach. MI has many stunning beaches - this is not one. The beach is so crowded on the weekend that it's chaos. The public parking is limited and chaotic. Trying to find a place to put your beach chair is chaotic. And, its not like you can walk down the beach and find a more remote and peaceful place, the beach is so crowded because the majority of the beach is a private with a rude guard shooing people away. Hotel: The hotel decor is modern, understated, and well appointed. The rooms and facilities can seem dark because the walls appear to be black, but it's a good vibe. The hotel is small and built in the same general architecture as most roadside Hampton Inns, so that imposes a lot of limitations. The front of the hotel is all parking lot view, they call it village view, but its just parking lot. Oddly, they put the big expensive suites on the front of the hotel so you pay a lot of money to look at asphalt and orange cones. The hotel was definitely not honest in its description for those rooms. Staff: The staff was generally nice, but ill-prepared to handle expectations that go along with their high prices. We made a restaurant reservation for 8 and they put half the group on different sides of the restaurant with plenty of empty tables in between. It took getting a manager to realize that we could actually sit together, and, by the way, the empty tables remained empty for the entire duration. Want an extra blanket - need a manager, AC not working - manager. Though pleasant, the staff's inability to handle basic tasks needlessly turned simple things into big problems that involved the manager. Room: The room was well decorated but our stay was very disappointing. For instance, there was no side table at the bed so everything had to be put on the floor. Even though we got a suite - the view was ugly. You could hear the cars drive in the parking lot, headlights shown through the window, and you could hear every word of every conversation people had as they walked to/from their car. Awful. This wouldn't be acceptable if I was staying at a roadside Hampton Inn, but absolutely intolerable when paying $3,000 for a long weekend. Summary, the hotel tries to be a luxury retreat but misses badly. You pay high prices for nice decor and road-side motel stay.
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Date of stay: September 2023
Value
Location
Trip type: Travelled with family
Room Tip: The beach is a long walk and can be chaotically crowded.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Inga Stupar, Guest Services / Front Office at The Harbor Grand Hotel
Responded 14 Dec 2023
Thank you for staying with us this past summer. We are sorry to hear your stay did not meet your expectations. We will review our website descriptions and consider some updates. We hope you will visit us again in the shoulder months when New Buffalo Beach is much more peaceful.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kristen H wrote a review Aug 2023
Northville, Michigan86 contributions54 helpful votes
Great service, comfortable beds, nice spa (but pricey, we did a 2nd massage at the Revive Spa nearby for much cheaper and actually better). The Terrace Room is a great restaurant, make a reservation. Loved the picnic basket breakfast - we brought ours down to the patio of the restaurant to eat every morning. There is a great sundeck outside the pool/hot tub area. The rooms without the view are much larger. We got the Marina View room, because we thought it had a patio, but it just had a door you could open for air, but no way to exit or sit outside. The Grown Alchemist tolietries are a nice touch. We used the beach chairs and towels to go to the beach one day and also used the bikes. They cleaned the rooms every day of our stay (unusual these days at hotels!) We also loved eating at Brewsters one day. Great town, very busy, even during the week. We will be back.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: No patios. If you want the larger room book the one without the view for the same price.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michael Dye the people’s guy wrote a review Jul 2023
Whiting, Indiana12 contributions3 helpful votes
Nice hotel but overpriced for the value of what’s offered. They do not have room service and you are not able to order food to go from the restaurant. Rooms are nice but were not cleaned to the standards I expected for what you pay, bathrooms had a thick layer of dust along the trim and edges.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kurt K wrote a review Jul 2023
Prospect Heights, Illinois12 contributions22 helpful votes
Super Place. Well worth the money. A special shout out to Megan Kopp in Reservations. Megan is a super gal. Karen thanks you again for making my daughters engagement something she will remember forever.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Oldenkamp wrote a review Jan 2023
Monticello, Indiana154 contributions56 helpful votes
Absolutely loved staying at this boutique hotel. From the moment we walked in the door the staff was very friendly and accommodating. Our room was perfect, more of a mini suite with a living area, wet bar and bathroom separated with French doors to the bedroom. Breakfast is brought to you in a picnic basket, you make your selections the night before with the time you’d like it dropped at your door. Our selections were delicious. Highly recommend staying here.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tuesday Poopis wrote a review Dec 2022
1 contribution
Beautiful stay with the pool being our favorite part. Very tranquil. Every detail in the room was just gorgeous, contemporary, clean, and perfect in every way. Housekeeping was on time and very efficient. Complimentary breakfast basket is a must. Bring a bottle of wine down to the lobby fireplace :) Thin walls though! Yikes. One (very late) night I could hear a woman giggling through our wall for over an hour. Kept the 4 of us up until she passed out. She must have been in a REALLY great mood due to the laughing continuing the next morning until they checked out. The next day, I heard a couple fighting through the walls which broke my heart for them actually. I heard every word as I was packing up for checkout. Also, with wanting to watch the World Cup in the morning before heading out for the day, the local channels were completely glitchy in sound and picture. I would stay again without hesitation, but maybe only during the week in the off-season with hopes that we would have no guests next door to hear or have them hear us.
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Date of stay: December 2022
Value
Location
Service
Room Tip: Thin walls that offer no true privacy. The pool is serene. Breakfast basket is complimentary...
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Wrk2srf wrote a review Nov 2022
4 contributions5 helpful votes
Beautiful hotel close to the lakefront. Renovated with a modern feel, everything in the rooms and common areas was immaculate with darker tones and decor. Nice patio with fire tables and located within walking distance to several restaurants. Front desk staff were pretty friendly and helped us check in a little bit early. The lakeside king was slightly smaller than your average hotel room with a great view of the harbor and a view of the lake somewhat far away between the houses. I’m not sure I would pay extra next time for this lake view versus just a view of the harbor. My only real complaint is that we could hear the guests in the room next to us talking. They were using normal conversational volume, so I think the walls must be thin. We were on the top floor and could hear them walking as well. The price is steep, but you get a lot ok return - beautiful atmosphere, good location and breakfast in bed!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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christinesgill wrote a review Oct 2022
Chicago, Illinois67 contributions17 helpful votes
Fantastic stay at updated Harbor Grand- just what we we’re looking for in a hotel getaway near Chicago! I wish I had taken more pictures but this hotel was exquisite. The front desk was incredibly friendly when we checked in, the hotel was really pretty and stylish, and our room was so beautiful, modern, and clean- everything I could ask for in a perfect stay! Our room, a king suite, had a beautiful couch and made lounging and relaxing perfect. Breakfast delivered an adorable basket every morning was really a nice touch and super cute. We had dinner one night at the restaurant in the hotel, which was very nice - the ambience and service was excellent, food was good. Can’t wait to plan our next stay!
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: King suite is worth the upgrade!
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Joe J wrote a review Oct 2022
Rochester Hills, Michigan151 contributions50 helpful votes
The hotel upgrade is exceptional. Every little detail is very well appointed throughout the room. Bathroom out of a magazine. We were there during a big storm. Fun to watch, great view. The toasty fireplace, super comfortable bed, and high quality furniture/amenities made it a very romantic escape from the weather. The check-in preparation is truly VIP. Very sleek lobby. The breakfast containers, utinsels, basket all kept the very tasty food at the right temperatures. I don't know if I've every had breakfast room service this fresh and appealing. Bravo to everyone.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RPM wrote a review Oct 2022
Chicago, Illinois15 contributions4 helpful votes
We had stayed at the Harbor Grand many years ago and thought it was a very good hotel. However, the newly built-out property is exceptional. The interior design is cozy and comfortable. You can tell a top-drawer firm was retained in assuring a unique and contemporary aesthetic. In addition, the staff is concerned about every element of your stay and willing to assist with anything to enhance your enjoyment. It's also nice to know that what has got to be one of the top restaurants in the area, The Terrace Room, is fantastic. The food, staff, and service make dining enjoyable and memorable. We've decided to put The Harbor Grand on our list of regular visits. You will, too, once you visit.
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALSO KNOWN AS
the harbor grand hotel new buffalo, harbor grand new buffalo, harbor grand hotel
LOCATION
United StatesMichiganBerrien CountyNew Buffalo
NUMBER OF ROOMS
50
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THE HARBOR GRAND HOTEL - UPDATED 2023 Reviews (New Buffalo, MI) - Tripadvisor

Frequently Asked Questions about The Harbor Grand Hotel
Which popular attractions are close to The Harbor Grand Hotel?
Nearby attractions include Oselka Marina (0.4 km), Third Coast Surf Shop - Lessons, Rentals, and Camps (0.3 km), and POSH Upscale Consignment Boutique (0.2 km).
What are some of the property amenities at The Harbor Grand Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Harbor Grand Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Harbor Grand Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Harbor Grand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Harbor Grand Hotel?
Conveniently located restaurants include Brewster's New Buffalo, Oink's Dutch Treat, and The Stray Dog Bar & Grill.
Are there opportunities to exercise at The Harbor Grand Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is The Harbor Grand Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of New Buffalo.
Does The Harbor Grand Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to The Harbor Grand Hotel?
Many travellers enjoy visiting Washington Park Zoo (14.9 km).
Does The Harbor Grand Hotel have any great views?
Yes, guests often enjoy the harbour view available here.