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Fairfield Inn & Suites New Buffalo

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Fairfield Inn & Suites New Buffalo
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286 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Thousand Oaks, California
Reviewed 8 July 2015

This is a gem of hotel in its class. It was an extremely pleasant experience. The property was a bit hidden off the main road but the sign is clearly marked where to turn. It is modern and not like the "beach cabins" with the musty smell that one pays 4 times as much. While the beach is not in...

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Helpful?
2Thank R_n_R_Travellers
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for the great review. It sounds like we really took care of you, and that you had a great time experiencing all of the local attractions that make our area special. All I can say is thank you for all of the great words...it is truly appreciated and I will post your review on our...

Ballwin, MO
Reviewed 7 July 2015

We vacation in MI at least once a summer & nearly always stay at the Fairfield in New Buffalo. It's just across the MI/IN line. There aren't many affordable, nice hotels near Lake Michigan, but the Fairfield is right on I-94, five minutes from the Lake. The rooms are very nice & always very clean. Customer service is great &...

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Thank MizzouM
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for the comments about your experience. Customer service is important; we strive to deliver a memorable experience for the right reasons for everyone. Our goal is to "make it right" when there is a problem. It is great to hear that you always stay with us whenever you are in the area. I hope that...

Missouri
Reviewed 7 July 2015

We stopped here late, after midnight, on our road trip. The front desk gentleman gave us a good rate and we had no problem checking in. The room was quiet for the time we got to sleep, which was really nice. The carpet had something really sticky on it in front of the bed (seemed like syrup, not sure) but...

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Thank Natasha W
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hi Natasha, Thank you for the feedback about your recent stay. We pride ourselves in delivering a great stay every time. I am glad to hear that we provided you with a good rate and a quiet room for the night. I will bring up the carpet issue with our housekeeping staff to ensure this does not happen again. I...

Vermilion, OH
Reviewed 24 June 2015

The entire staff, Rose, Lexi, and Eric to name three, went above and beyond to make our visit memorable. Although this is a 3-star hotel, it warrants a 5-star review for hospitality, cleanliness, amenities, and convenience. The shuttle to the 4 Winds Casino only runs hourly but we happened to time everything just right. Thanks for a fun time!

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Helpful?
Thank dbaker831
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for the nice comments. I really enjoy reading that my staff made your stay memorable. That is our #1 goal for everyone. I will post your review up on our brag board for everyone to read. Thanks again, and please let me know when you will be returning to the area so we can take...

Reviewed 18 June 2015 via mobile

Very nice hotel. Rooms seemed very clean along with the rest of the hotel except the same muffin wrapper was in the same stairwell the whole time we were there. Hot breakfast was pretty good when they weren't out of foods they were waiting for to be delivered. Pool was clean but small. Close to nearby things to do.

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Thank Sarah A
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hi Sarah, Thank you for the great feedback. Our goal is to provide a memorable experience for the right reasons to all of our guests. It sounds like overall you had a good stay. Please let me know when you plan to bring the family back to New Buffalo. Sincerely, Erik

Traverse City, Michigan
Reviewed 17 June 2015

Easy access from expressway yet relatively quiet as long as you keep the windows closed. Guest room was clean and comfortable, we would have liked to have a refrigerator.Also number of towels, washcloths were only one each per guest for the two of us staying in the room. Swimming pool is small and so are the towels for use in...

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Thank john and linda h
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello John and Linda, Thank you so much for letting us know about your stay. Overall it sounds like you had a good time here. These are some great points that you made about our hotel, we try to provide an experience that is clean and friendly every day. We do have refrigerator's in all of our suites but not...

Buckley, Michigan, United States
Reviewed 4 June 2015 via mobile

This was our first stop on our road trip. Very clean, beds were comfy, and very friendly staff. The only issue we had was a 5 am prank call of someone trying to steal our credit card number, my husband hung up promptly and went to the front desk to inform them. Other than that it was a great stay...

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Helpful?
Thank Lisa Y
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hi Lisa, Thank you so much for letting us know about your stay. We strive to make your stay memorable for the right reasons. I believe I spoke with you at check out, and I wanted to apologize again for the prank call that you received. I know how frustrating that was for you, especially from a security stand point....

Macomb, Michigan
Reviewed 26 May 2015

We stayed for one night. Average room, not as cleanly as we expected. Not a roomy room at all. Very old type furniture, even chair in room not comfortable. Would prefer hassock to rest legs. Excellent hot breakfast choices. Good location for casino and right off expressway.

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1Thank DRdram
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for taking the time to give us your feedback about your recent stay. Our goal is for you to remember us for the right reasons, it sounds like we failed to do that. I apologize if there were any cleanliness issues with your room. Our goal is to make it right. Please let me know the next...

Fishers, Indiana
Reviewed 26 May 2015 via mobile

My husband and I recently spent one night at this hotel. Our room was spacious and clean. The bed was comfortable. The staff was very pleasant and nice. The buffet breakfast was good. We will definitely stay here again any time we are in that area.

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Thank Linda W
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hi Linda, Thank you so much for the kind words, we truly appreciate them. I am glad to hear that we made your stay right. A clean room and friendly service still goes a long way, and is our #1 goal for every guest. We hope to see you again sometime soon. Please let me know if I can be...

Maplewood, Minnesota
Reviewed 21 May 2015 via mobile

I stayed here for one night and found the hotel to be very nice. The building appears to be of good construction and the room was very quiet. The bed was comfortable, but I thought the pillows were a bit small. Everything was in good working order and clean. The complimentary breakfast was good too. I would stay here again!

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Helpful?
Thank RobertS22
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello Robert, Thank you for taking the time to let us know about your stay. Your feedback is very important, as it helps us improve the experience for everyone. You mentioned that you had a clean room free of any deficiencies which is exactly what our goal is. I am glad that we made your stay right. We hope to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Fairfield Inn & Suites New Buffalo

Address: 11400 Holiday Dr, New Buffalo, MI 49117-8224
Region: United States > Michigan > Berrien County > New Buffalo
Price Range: €91 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites New Buffalo 2.5*
Number of rooms: 104
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Also Known As:
Fairfield Inn And Suites New Buffalo
Fairfield Inn & Suites New Buffalo Hotel New Buffalo
Fairfield Inn New Buffalo
Hotel Style:
#4 Romantic Hotel in New Buffalo
#5 Family Hotel in New Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New Buffalo staff and other travellers.
4 questions
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Oak Park, Illinois
5 months ago
10 months ago
Plainfield, Illinois
over a year ago

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Questions? Get answers from Fairfield Inn & Suites New Buffalo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor is best for views”
SeabreezeDrive, 10 Apr 2017 | Read review
“Don't stay by the elevator”
luv2vacaywt, 7 Feb 2017 | Read review
“Ask for a room opposite of the highway for a quieter night of sleep.”
jonesboysmomma, 14 Nov 2016 | Read review
“Get a suite - it's the way to go with all the extra room!”
BurtB312, 12 Sep 2016 | Read review
“Studio suites offer extra space”
256jakef, 2 Aug 2016 | Read review
5 of 5