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Fairfield Inn & Suites New Buffalo

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Fairfield Inn & Suites New Buffalo
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271 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites New Buffalo
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Showing 269: English reviews
Illinois, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2015 via mobile

We stayed at this hotel for one night and we were extremely impressed!!! The room was very clean and comfortable. I can't say enough about how friendly ALL of the staff was. I wish I could make certain people but seriously, everyone we came in contact with was friendly, from the receptionist, the manager, the housekeeping staff and the breakfast... More 

Helpful?
1 Thank Blbruell
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 July 2015 via mobile

Our room was very clean. Staff was friendly and helpful. My only disappointment was that they don't have any mini fridges or microwaves in the rooms and they don't have any portable ones. This was a bummer as we have a baby and needed to keep formula cold.

Helpful?
1 Thank BritStud
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your comments about your recent stay. I am glad that we met our clean and friendly model for your stay, in our position it so important to hear the feed back from guests. I am so sorry to hear that you were unable to get a spare fridge during your stay; only our suites come with... More 

Hickory Hills, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2015

The hotel was very updated and clean. Our room was clean and spacious. The pool is very small, but was pretty warm. The hot-tub worked the first night, but the heater broke the second day. The location and price were great. I enjoyed the complimentary continental breakfast too. The only negative was the air conditioning. It was set to high... More 

Helpful?
Thank narguelles85
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for taking the time to tell us about your recent stay. Thank you so much about the cleanliness of everything, that is always a huge focus for our staff. I apologize about the air conditioning in your room, I can understand how frustrating that could have been for you. Please let me know when you will be... More 

Syracuse, New York
Level Contributor
275 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 10 July 2015 via mobile

Clean and modern rooms. A large well designed bathroom was very nice. The breakfast buffet had a lot of choices and I really appreciated that it lasts from 7 to 10:30 on the weekends. There are lots of restaurants near by.

Helpful?
1 Thank Jill3399
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello Jill, Thank you for your review about your stay at our hotel. We appreciate all guest feed back and it sounds like you really enjoyed your time here. It's good to hear that you got to enjoy our free breakfast. Please come back and visit us again. Sincerely, Erik More 

Thousand Oaks, California
Level Contributor
86 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 July 2015

This is a gem of hotel in its class. It was an extremely pleasant experience. The property was a bit hidden off the main road but the sign is clearly marked where to turn. It is modern and not like the "beach cabins" with the musty smell that one pays 4 times as much. While the beach is not in... More 

Helpful?
2 Thank R_n_R_Travellers
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for the great review. It sounds like we really took care of you, and that you had a great time experiencing all of the local attractions that make our area special. All I can say is thank you for all of the great words...it is truly appreciated and I will post your review on our... More 

Ballwin, MO
Level Contributor
137 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 7 July 2015

We vacation in MI at least once a summer & nearly always stay at the Fairfield in New Buffalo. It's just across the MI/IN line. There aren't many affordable, nice hotels near Lake Michigan, but the Fairfield is right on I-94, five minutes from the Lake. The rooms are very nice & always very clean. Customer service is great &... More 

Helpful?
Thank MizzouM
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for the comments about your experience. Customer service is important; we strive to deliver a memorable experience for the right reasons for everyone. Our goal is to "make it right" when there is a problem. It is great to hear that you always stay with us whenever you are in the area. I hope that... More 

Missouri
Level Contributor
226 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 7 July 2015

We stopped here late, after midnight, on our road trip. The front desk gentleman gave us a good rate and we had no problem checking in. The room was quiet for the time we got to sleep, which was really nice. The carpet had something really sticky on it in front of the bed (seemed like syrup, not sure) but... More 

Helpful?
Thank Natasha W
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hi Natasha, Thank you for the feedback about your recent stay. We pride ourselves in delivering a great stay every time. I am glad to hear that we provided you with a good rate and a quiet room for the night. I will bring up the carpet issue with our housekeeping staff to ensure this does not happen again. I... More 

Vermilion, OH
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 June 2015

The entire staff, Rose, Lexi, and Eric to name three, went above and beyond to make our visit memorable. Although this is a 3-star hotel, it warrants a 5-star review for hospitality, cleanliness, amenities, and convenience. The shuttle to the 4 Winds Casino only runs hourly but we happened to time everything just right. Thanks for a fun time!

Helpful?
Thank dbaker831
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for the nice comments. I really enjoy reading that my staff made your stay memorable. That is our #1 goal for everyone. I will post your review up on our brag board for everyone to read. Thanks again, and please let me know when you will be returning to the area so we can take... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 June 2015 via mobile

Very nice hotel. Rooms seemed very clean along with the rest of the hotel except the same muffin wrapper was in the same stairwell the whole time we were there. Hot breakfast was pretty good when they weren't out of foods they were waiting for to be delivered. Pool was clean but small. Close to nearby things to do.

Helpful?
Thank Sarah A
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hi Sarah, Thank you for the great feedback. Our goal is to provide a memorable experience for the right reasons to all of our guests. It sounds like overall you had a good stay. Please let me know when you plan to bring the family back to New Buffalo. Sincerely, Erik More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Fairfield Inn & Suites New Buffalo

Address: 11400 Holiday Dr, New Buffalo, MI 49117-8224
Region: United States > Michigan > Berrien County > New Buffalo
Price Range: €92 - €182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites New Buffalo 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Fairfield Inn And Suites New Buffalo
Fairfield Inn & Suites New Buffalo Hotel New Buffalo
Fairfield Inn New Buffalo
Hotel Style:
#4 Romantic Hotel in New Buffalo
#5 Family Hotel in New Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New Buffalo staff and other travellers.
4 questions
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Oak Park, Illinois
13 days ago
5 months ago
Plainfield, Illinois
over a year ago

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Questions? Get answers from Fairfield Inn & Suites New Buffalo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room opposite of the highway for a quieter night of sleep.”
 of 5 bubbles jonesboysmomma, 14 Nov 2016 | Read review
“Get a suite - it's the way to go with all the extra room!”
 of 5 bubbles BurtB312, 12 Sep 2016 | Read review
“Studio suites offer extra space”
 of 5 bubbles 256jakef, 2 Aug 2016 | Read review
“Make sure you like to shower in cold water.....”
 of 5 bubbles thevinoman, 17 May 2016 | Read review
“Has four floors. Be careful if you don't like waiting for the elevator you'll be walking the stairs”
 of 5 bubbles 871dw, 14 Nov 2015 | Read review
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