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Fairfield Inn & Suites New Buffalo

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271 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Mooresville, Indiana
Reviewed 29 July 2016 via mobile

We stayed here earlier this week. If you go, stay on the side that faces away from the freeway, we heard road noise all night. Also either the floors or walls aren't very well insulated from sound, heard people walking, kids running, doors shutting til late in the night. Breakfast was ok, they shut it down at 9:30 so there's...

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Helpful?
Thank andy b
HotelManager100, Guest Relations Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Dear "Ok", Sorry for the issues you had at the hotel. We will work hard to ensure that the "Ok" will be "Excellent" next time.

Detroit, Michigan
Reviewed 28 July 2016

Let me start out by saying I'm loyal to Fairfields. I've stayed here before without a problem. Unfortunately my last visit wasn't so great. Hubby and I were going to an event at the casino. I booked the room for 3 nights. The second night was the event. We decided to go to the casino in the early evening to...

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2Thank MittenGal
Yspilanti
Reviewed 27 July 2016

My wife and I stayed for a night back in May of 2016. Just wanted a place close to the wine, lake and casino. Right off the expressway, very easy to find and close to where we wanted to be. I would stay there again if I was going to be around New Buffalo!

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Thank BP242
Wheeling, Illinois
Reviewed 10 July 2016 via mobile

Drove to New Buffalo for a quick get a way with my adult son. Fairfield Inn is close to Four Winds Casino. Good well maintained rooms free wifi breakfast included We were told that there is a shuttle that runs back and forth to the casino all day and into the evening Located just off highway

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Thank Steve-the-paperman
Charlotte, North Carolina
Reviewed 30 June 2016

Easy to get to off the interstate. The hotel was clean and the service very good. It is a basic highway side hotel, but was far enough off the interstate that noise was not an issue. Convenient eating locations nearby. All in all a convenient place to stay when looking to beat the traffic out of Chicago to get to...

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Thank Laney L
Reviewed 26 June 2016

This is a well-appointed hotel with a friendly staff. The breakfast was good (pretty standard hotel breakfast). The indoor pool is very small. The room was nice, but no fridge. Very convenient to New Buffalo and I-94. Beware of the price though, this is in Harbor Country and everything is expensive.

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Thank Ray R
Reviewed 21 June 2016

I stay at Fairfield inns at least 8 times a year and this one needs some attention. The patio area out back has weeds growing thru the rocks and fence, the umbrella (1) on the patio is broke. As far as the room we had a suite and the cushions on the sleeper sofa had stains on them and then...

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Helpful?
Thank Michael N
Chris N, Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Dear Michael N, Thank you for taking the time to provide feedback regarding your stay. Please accept our sincere apologies for the cleanliness and upkeep issues that you experienced during your stay. Rest assured that this information will be used not only to fix the items but also use as a training tool to prevent issues such as this in...

Flushing, Michigan
Reviewed 19 June 2016

I need to give a huge shout-out and thank you to the hotel and especially Eric the manager. We just stayed in the hotel over the weekend with several other family members because we were in town to attend a wedding, and I used my Marriott points to get a room for my parents in-law. They are older so I...

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Thank JADTraveler
Ludington, Michigan
Reviewed 7 June 2016

I have been staying at this hotel for about a week for work. When you stay somewhere that long, you really notice the small things. Most of the time "it's just a little thing no big deal..." but when they start adding up you really notice the inconsistencies. This place has a pile of small things like coffee not being...

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Helpful?
Thank laurenf436
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your feed back. Your opinion is appreciated and welcome, however I would have to disagree with most of it. I will have a conversation regarding the coffee to ensure that it is fully stocked at 5 AM, which it should be daily. If it wasn't when you went to get some I apologize. The waffle batter...

chicago suburbs
Reviewed 1 June 2016

The Hotel is nice. Clean room, comfortable beds and roomy. The staff at this hotel needs to be better trained. They don't answer the phones when you call the front desk. It can take up to 3 times to get them. They phones in the rooms do not let you call out and nobody can tell you why. They tell...

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2Thank gannon220
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites New Buffalo. As we pride ourselves on delivering a memorable hotel experience during your travels, it seems we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Fairfield Inn & Suites New Buffalo

Address: 11400 Holiday Dr, New Buffalo, MI 49117-8224
Region: United States > Michigan > Berrien County > New Buffalo
Price Range: €91 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites New Buffalo 2.5*
Number of rooms: 104
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Also Known As:
Fairfield Inn And Suites New Buffalo
Fairfield Inn & Suites New Buffalo Hotel New Buffalo
Fairfield Inn New Buffalo
Hotel Style:
#4 Romantic Hotel in New Buffalo
#5 Family Hotel in New Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New Buffalo staff and other travellers.
4 questions
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Oak Park, Illinois
16 days ago
5 months ago
Plainfield, Illinois
over a year ago

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Questions? Get answers from Fairfield Inn & Suites New Buffalo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room opposite of the highway for a quieter night of sleep.”
 of 5 bubbles jonesboysmomma, 14 Nov 2016 | Read review
“Get a suite - it's the way to go with all the extra room!”
 of 5 bubbles BurtB312, 12 Sep 2016 | Read review
“Studio suites offer extra space”
 of 5 bubbles 256jakef, 2 Aug 2016 | Read review
“Make sure you like to shower in cold water.....”
 of 5 bubbles thevinoman, 17 May 2016 | Read review
“Has four floors. Be careful if you don't like waiting for the elevator you'll be walking the stairs”
 of 5 bubbles 871dw, 14 Nov 2015 | Read review
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