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Comfort Inn Muskegon

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193 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Muskegon
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Showing 192: English reviews
Monticello Illinois USA
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 May 2015

Young lady at the check in was polite and helpful. There is no elevator so if you have a lot of luggage you may want to ask for the first floor. The room was clean but you could hear stuff going on in the hall and the adjoining rooms. There is no light on the ceiling and only one floor... More 

Helpful?
1 Thank Steve R
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thanks for choosing Comfort Inn Muskegon. We thank you for your feedback and for your business. I 'm glad to see that overall you enjoyed your stay with us. However, I 'm regretful to see that maybe the room was little a too pricey? I do know that our rates are right in line with the Market and are market... More 

Troy, Michigan
Level Contributor
354 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 7 May 2015

This was my second stay here while on business. The location is convenient for business as well as many options regarding dining establishments within 5 miles. While this is an older property, the management is making very good efforts in updating the rooms with fresh paint, carpeting, furniture. I especially like the room layout with lots of bathroom space. The... More 

Helpful?
2 Thank Jim M
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thanks for choosing to be our guest! We are excited to see that we wowed your stay. It's always a pleasure to receive great feedback and to know that we are moving in the right direction. Once again, thanks for your feedback and for advice on the multi-outlet station, I think that's a great idea to share with our management... More 

Pentwater, Michigan
Level Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 13 March 2015 via mobile

NEVER EVER.... While they are putting all the lipstick renovations on the inside of their rooms... Doesn't change the fact... Building old. Sound in hallways travels, echo's terrible! Stayed 2 nights for family in local b hospital. First night really nice. Heard hallway echo, didn't really matter. Second night, birthday party! Complained till midnight, should of left because front desk... More 

Helpful?
3 Thank Brenda L
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for choosing Comfort Inn-Muskegon. We appreciate your feedback as well as your business. We are regretful to see that your stay didn't go as planned and that you encountered abrupt noises throughout your stay. We do try our very best to keep all noise levels downs of other guests to the best our availability. We also walk around... More 

Lapeer, Michigan
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 March 2015

Room was nice but water was ether to hott or cold or changing. room was clean but older. The Afternoon shift Staff was far from nice lets say , the Lady that came on at 11 was great though. The pool was not as nice as I expected and the Hottub jets were weak. For the Money the Baymont is... More 

Helpful?
Thank Pete K
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for staying with Comfort Inn-Muskegon. We are regretful to see that your stay was a little disappointing. I am happy to tell you that all guestrooms are currently being remodeled which includes new carpet, mattresses, and new furniture. I’m sorry to see that you didn't enjoy the pool area, we apologize for the hot tub not working properly.... More 

Whitehall, Michigan
Level Contributor
4 reviews
3 hotel reviews
Reviewed 9 February 2015

We live close by but with an incredible winter storm in progress we booked a room quickly - didn't want to miss a scheduled surgery the next day. The rooms were clean, staff accommodating and very pleasant. Apparently they are undergoing a renovation - with great staff and an update this is a great place to stay in Muskegon.

Review collected in partnership with this hotel

Helpful?
Thank kfsbower
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for the wonderful feedback regarding your recent stay. We so happy to see that you enjoyed your stay and that you were able to look beyond our work and envision the beauty that we are creating. Thanks for the wonderful compliments of our staff, it's always great to know that we are moving in the right direction. Thanks... More 

Flushing, Michigan
Level Contributor
3 reviews
Reviewed 7 February 2015

The carpet needed to be cleaned although they were renovating down our hall at that time. The breakfast food that they suppled was very good and diverse. The pool area was somewhat small but they had a large area inside for children. (our kids are grown and away from home). The desk staff were very friendly and helpful. With the... More 

Review collected in partnership with this hotel

Helpful?
Thank Ray D
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for staying with Comfort Inn-Muskegon. We appreciate your feedback in regards to your stay this past summer. We are glad to see that you enjoyed your stay, however I noticed you mentioned renovations were going on during that time. We are proud to say, that we have started renovations this past fall and expect to be complete by... More 

Free Soil, MI
Level Contributor
2 reviews
Reviewed 7 February 2015

This is the second time in a year that we stayed at this hotel for surgery at Mercy Hospital the next day. The rooms are clean and comfortable. The staff was wonderful very helpful and willing to help in any way.

Review collected in partnership with this hotel

Helpful?
Thank katrenasmom
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you so kindly for choosing to stay with us. We are glad to see that we made your stay comfortable. We appreciate your positive feedback. Hopefully, you can return to the area for a little leisure as we would love to have you stay with us here, at Comfort Inn-Muskegon to check out our newly remodeled rooms. Warm Regards,... More 

Oak Forest, Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 February 2015

We have stayed at this location and have never been disappointed. The entire process has always been excellent. Th service from all the employee's has always been great. They care about the guest and try to make your stay perfect.

Helpful?
3 Thank 133pfp
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for staying with us! We appreciate your wonderful comments; it’s always great to receive nice compliments regarding our staff. Again thank you hope to see you again soon! Warm Regards, Nikkita Asst. GM More 

Florida
2 reviews
Reviewed 22 January 2015

Accommodations were very nice. Breakfast was fine, but not up to the standards we have become accustomed to in other Comfort hotels. (cook didn't come in) Ice machine located near front lobby, but not any others in the back of the building where our room was located. I found the carpeting in the room to be in need of cleaning.... More 

Helpful?
Thank dbar381
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for choosing to stay with Comfort Inn-Muskegon. We greatly appreciate your feedback. We are glad to see that you enjoyed your stay; on the other hand I’m sorry to see that the complimentary breakfast wasn’t accustomed to other Comfort Inns. We are continuously improving the breakfast items as well as the quality. As for our guest sleeping rooms,... More 

Roseville, Minnesota, USA
Level Contributor
4 reviews
3 hotel reviews
Reviewed 18 January 2015

I was pleasantly surprised at the spacious fitness room (former executive suite) outfitted with several types of functional fitness machines plus a large free weights area. The fitness room has an up-to-date, trendy feel to it. I was surprised at the large pool/game area in this hotel too, though I didn't take advantage of the pool this trip. The front... More 

Helpful?
Thank BARBARA S
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for posting your comments online regarding your stay. We are so happy to receive great feedback regarding our top of the line fitness room. As you can see we put a lot of thought and work into this room for the enjoyment of our guest. I see that you weren’t able to experience the pool/ game area. Hopefully,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Comfort Inn Muskegon

Address: 1675 E Sherman Blvd, Muskegon, MI 49444-1817
Region: United States > Michigan > Muskegon County > Muskegon
Price Range: €82 - €124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Muskegon 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Comfort Inn Muskegon Hotel Muskegon
Muskegon Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Muskegon staff and other travellers.
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Questions? Get answers from Comfort Inn Muskegon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West side faces the highway. That side may be a bit noisy.”
 of 5 bubbles EdW602, 30 Sep 2016 | Read review
“They offered discounts on an already low rate.”
 of 5 bubbles CarolynEckstein, 4 Sep 2016 | Read review
“Don't do it............”
 of 5 bubbles marvman3592, 8 Aug 2016 | Read review
“Room 121 and 123 are right next to the back exit and right next to the door. Lots of parking out there.”
 of 5 bubbles 656kristenb, 6 Aug 2016 | Read review
“We liked the 2nd floor - nice and quiet. They helped directed our parking so the hauling up steps wasn't a problem.”
 of 5 bubbles michellemarkert, 23 Jun 2016 | Read review
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