The hotel is immaculate. It recently reopened, therefore it’s excellent condition. My mother booked the junior suite online using booking.com, however upon arriving found that there was 1 bed and 1 futon for 3 people- who wants to sleep on a futon? We requested a room change, and were offered a room with two beds, with much less amenities and smaller- but no cheaper. The young man at the front desk was rude and argumentative. His superior would not budge either, but finally gave us a $3 discount/ night. However on reviewing the room price on booking.com, they were just giving us the room for the actual price (with free cancellation) for that same night. Without free cancellation it was $29 cheaper on booking.com than the “discount” they were giving. The rest of the staff was friendly and accommodating. The free breakfast was delicious as well. Oh and WiFi is like .5mbps, slow by all standards.…
I revently traveled to Leon for work with a team of 12 colleagues for a 3 day assignment. Leon is not one of my typical cities to travel to in Nicaragua, but when i go i usually stay at El Convento, a beautifully restored, colonial building, very quaint. But since there wasn't enough rooms available to accommodate all of us, they suggested we stay at La Recoleccion, a newly built hotel which is a part of their group. Although i wasn't very happy, partly because i love the convent, and partly because i wanted to impress my guests, i looked it up online and it got pretty good reviews; so i made the reservations. Well, i fell in love with it from the moment we arrived. It is a beautiful, colonial-looking new building, right in downtown Leon, with very easy access to the touristy areas and old churches. The rooms are large and very comfortable, tastely decorated. The service, although there's room for improvement, you can see that the front desk and restaurant folks are doing their best to treat you well. Breakfast, includes in the rate, is plenty good with choice of eggs, fruit and coffee. The restaurant, on the first floor doesn't have a great menu, but the choices they offer are quite good. And very inexpensive! Try the nachos! All in all, a great experience! La Recoleccion will be my hotel now when in Leon!…
This hotel looks good from the outside and inside however all rooms along the two main streets are not conducive to sleep: the noise level coming from the streets is unbearable since the openings are not sealed windows but basic wood barriers allowing all street noise to travel in your room. A non-sense and I will predict that unless the owner replaces these shutters by real sealed windows, the hotel will not survive. The beds and linen are nice and the place is kept clean. The bathroom are poorly designed (positioning of the toilet and counter is just plain wrong). The restaurant offers very little in terms of selection and the breakfast is just a notch over being very basic (no yogourt, no cereal, and unless you ask you won’t get juice, butter or jams, toasts are served dry and cold); the staff is poorly trained and not friendly. The A/C unit for some on our traveling party was not functioning and repeated complaints did not lead to the problem being solved. Our request to be moved to a room with less noise was not satisfied either! The rooms and common areas are decorated with impressive works of art; leading me to believe that the owner family has tried really hard to please the eyes of its clients but has paid much less attention to the comfort of guests. Their number one priority should be to make sure clients are welcomed warmly, that they be entitled to a room that will ensure they are well rested and can be treated to a good breakfast in the morning. If showing art collection is their thing they should consider opening a museum instead!…
Nice and BIG new hotel right in the middle of town, great attention, very nice restaurant, GREAT BREAKFAST within few steps from Central Park and many other places Clean Bright The people has a great smile and attention
Stayed in the hotel one night with a family group. It is well located in the center of León, at a walking distance of the main attractions. The hotel is relatively new, in great condition. Rooms have a good space and were impecable. The service was also very nice and attentive. Continental Breakfast was included, but must of us order something else. Definitively would come back.
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