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Soaring Eagle Waterpark and Hotel

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Soaring Eagle Waterpark and Hotel
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343 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Detroit, MI
Reviewed 5 days ago NEW

We stayed at the Waterpark hotel for one night earlier this week. The biggest issue was the water temperature in the main pool. It was freezing. I had called the hotel before booking and asked what the water temp is, I was told it was kept in the mid-80's. When we got there, it was maybe 70 in the pool....

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Thank tjstyphon
Saint Louis, Missouri
Reviewed 1 week ago

Reservations prior to the party were great! The room was good. The assistance was good. The Snack bar staff wasn't as friendly, maybe that could be improved. We were told to ask the Snack Bar staff to find our party assistant when she wasn't right there.

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Thank KC H
Reviewed 1 week ago

My husband and I stayed this past weekend. We were very impressed with our overall experience. Checking in was the fastest and easiest experience we have had. Our room was clean and updated. Restaurant was delicious and not over priced. We were told when we stayed it was sold out. Even so, the waterpark was busy yet not overwhelming. We...

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Thank Amanda J
Reviewed 1 week ago via mobile

Checked into a non smoking room that was next to a door that associates propped open to go smoke. Room got smoke smell and was freezing cold since it's 8 degrees outside. Was switched rooms. New room... phone didn't work, TV remote didn't work. Closet doors would stick and grind when opening. Called the front desk to ask to get...

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Thank Sarah R
Rockford, Michigan
Reviewed 1 week ago

This was a great time for kids and grand kids. Plenty to do in the waterpark and the hotel had special activities in the evening that grabbed everyone's attention. The food was good too at a reasonable price.

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Thank Bob S
Alpena, Michigan
Reviewed 1 week ago

Great location, shuttle service nice, staff friendly, facility clean. Stayed for business. Bar clean - service good. Price reasonable overall. Would recommend and will be staying again on next trip to the area.

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Thank suziesoldenski
Reviewed 2 weeks ago

We went with the kids & grandkids and had a great time. The kids loved the water park. There is a lot to do for all ages.The water park isn't as large as some other indoor water parks, but it also isn't as expensive as these establishments. The bathroom in the hotel room is a good size. We had 2...

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Thank 319lauriw
West Bloomfield, Michigan
Reviewed 2 weeks ago

Brought our 6 year old grandaughter to the hotel Jan 1. We had a great time. I was very pleased with the hotel and the room. The waterpark was great, she kept talking about it on the ride home. The price was reasonable for what you get. The room wasn't quite ready when we got there, but it took about...

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Thank jmjlacroix
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Miino-Giizhep (Good Morning)! Thank you for taking the time to write a review of your recent stay at Soaring Eagle Waterpark and Hotel. We were pleased to know that you and your family had a great time and we were thrilled to learn that your daughter enjoyed our waterpark. We look forward to servicing your and your family again. Miigwetch...

Reviewed 2 weeks ago via mobile

As I sit here in bed feening for my morning coffee, I trudge over to the lobby at 7:30 am. No complimentary coffee until 8 am! Seriously, that doesn't even make sense. Most people awake much, much earlier. There was a couple in the lobby drinking their McDonald's coffee lamenting that Starbucks wasn't even open yet. Had a sour taste...

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Thank mattva1981
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Miino-Giizhep (Good Morning)! Thank you for taking the time to write your review about your recent stay at Soaring Eagle Waterpark and Hotel. We are always happy to hear from our guests but regret that it was this type of experience that prompted your post. Our front desk team strives to check-in guests quickly and efficiently as possible. However, check-in...

Sandlake
Reviewed 2 weeks ago

we took the kids and grand kids to have fun and relax and it did just that. could have had a few more things for the adults to do like shopping and dinner spot or something like that. thanks for the wonderful time

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Thank dunlap16880
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Miino-Giizhep (Good Morning)! Thank you for taking the time to write your review. We are always happy to hear from our guests and appreciate your kind words and suggestions. We are hoping to add some newness to our waterpark in the future so please visit our website for updates. There are many dining establishments at our sister property Soaring Eagle...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Soaring Eagle Waterpark and Hotel design includes a 243 hotel room, a 45,000 square foot indoor water park that features a waver rider, one body slide, one bowl slide, a rock climbing wall, lazy river, children's play area and a private adult pool. It will also include a full service restaurant that seats 134 indoor and 72 outdoor patrons, an arcade and other traditional hotel amenities. The newly built facility will also incorporate a pro shop which will run the existing golf course. ... more   less 

Additional Information about Soaring Eagle Waterpark and Hotel

Address: 5665 E Pickard St, Mount Pleasant, MI 48858-5013
Region: United States > Michigan > Isabella County > Mount Pleasant
Price Range: €90 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Soaring Eagle Waterpark and Hotel 3*
Number of rooms: 243
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Questions & Answers

Here's what travellers have asked, with answers from Soaring Eagle Waterpark and Hotel staff and other travellers.
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Questions? Get answers from Soaring Eagle Waterpark and Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room near the waterpark if you are using it, you don't want to walk back and forth a long way when you are soaking wet!”
 of 5 bubbles tjstyphon, 13 Jan 2017 | Read review
“family fun”
 of 5 bubbles amandajP8589MO, 9 Jan 2017 | Read review
“People staying there come with kids who are noisy when not controlled by the parents. Got better after 11:00 pm.”
 of 5 bubbles bobsP583FY, 6 Jan 2017 | Read review
“Rooms have good sound proofing. If you travel with a group, call & book at the same time. Not a lot of luggage racks, so pack lightly.”
 of 5 bubbles 319lauriw, 4 Jan 2017 | Read review
“Once the kids all settle down from the excitement of the waterpark, it is pretty quiet.”
 of 5 bubbles Smileyclown77, 18 Dec 2016 | Read review
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