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BEST WESTERN Valley Plaza Inn

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297 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Valley Plaza Inn
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Showing 297: English reviews
Reviewed 13 November 2016 via mobile

Wonderful weekend get away! Enjoyed the pools, sauna and hot tub! Great service and clean rooms! Breakfast buffet was great..lots to pick from. The waffles were a hit with the kids. This is our 3rd or so time staying here. We'll be back again.

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Helpful?
Thank Stephanie L
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you so much for choosing to stay with us at Best Western Valley Plaza Inn Midland MI and for your five star review. We're truly grateful to have guests like you stay with us.. We're glad to hear your stay was convenient and hope you will stay with soon!

Reviewed 12 November 2016

We come here as a relaxing getaway, where our kids can swim and we can relax. Having the bowling alley, with all of its awesome things to do, so close is a great plus. The free breakfast in the mornings is great. We come here often and will continue to. We would recommend this hotel to anyone looking to relax...

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Helpful?
Thank Geromy L
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest we appreciate your feedback. Thank you so much for staying with us. Have a safe trip until we see you again.

Sault Ste. Marie, United States
Reviewed 31 October 2016

The room was above average, the food was great with amenities like bowling, game room, putt putt golf, lounge were great! The only problem was the internet connection was not dependable. This is important for those doing business during down times in the Hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Regina R
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest Thank you for the review, we are happy to see that overall you enjoyed your stay with us. I have made note of your complaint about the internet and will be sure to bring these to our employees attention. Thank you for your time. Have a great day.

Reviewed 30 October 2016

Restful night sleep , Jenna our front desk lady . was very helpful and friendly . rooms were clean and quiet and woke up refreshed . Hot tube and the pool were both clean and refreshing . would bring my family back to enjoy

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Helpful?
Thank Brian S
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest Thank you for choosing our Best Western In Midland MI, and also for taking the time to publish a review in regards to your stay. We are happy to see that you enjoyed your stay. We look forward to your next visit with your family.

Sturgis, United States
Reviewed 29 October 2016

We were encouraged to use this location by the host vendor of a conference I was attending, the facility is dated, dingy and not well kept. Several other attendees had a similar experience and have vowed to never return.

Review collected in partnership with Best Western
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Helpful?
Thank Christopher Y
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest We do apologize that you did not enjoy your stay. Cleanliness is our top priority, as well as the happiness of our guests. We hope to see you in the future, we will do our best to provide you great service. If you experience a problem to any property please ask at the front desk we will definitely...

Reviewed 25 October 2016

Peaceful, Clean, Friendly, Plus, lots to do within 15 min of hotel. Thank You to all the staff. This place has two pools a hot tub and sauna indoors. Modern, recently updated rooms. Perfect place to visit with a group, or as a couple.

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Helpful?
Thank Peter P
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest Thank you for the great review. We are happy to see you are so happy with your experience throughout the stay at our property. I am very glad that you enjoy all our amenities. We look forward to your next visit.

Muskegon, Michigan
Reviewed 20 October 2016

I am extremely impressed at the personalized care the entire staff shows when I come every week twice a week to your location in Midland. I am touched at the level of care the employees put into their work. Employees such as Carrie, Lana and jimmy thank you for all you do.The beds are firm the heat works well and...

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Helpful?
Thank fjfedewa
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest, Thank you for your thorough review about our property. Its been always wonderful to hear such a great feedback from our repetitive customer. We look forward to seeing you next time and have a safe trip until we see you again.

Chicago, Illinois
Reviewed 18 October 2016

the place is absolutely fantastic, combinations are always perfect..except for when the eagles are here...then i drink too much..Lana is so personable,and professional at what she does.i like Eric as well, Mitech patel always makes me feel like i am welcome here.

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Helpful?
Thank drbob223
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest, We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued customers and appreciate your continued patronage. We look forward to seeing you again soon!

Reviewed 17 October 2016

Jenna, made the check in quick and easy. She covered all the bases with amenities, wifi password, etc, and was very pleasant. The breakfast is great, many options like waffle maker and pancake maker. Comfortable beds and newly redecorated rooms.

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Helpful?
Thank Ray D
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest, Thank you so much for taking the time to give us your feedback. We are so happy to hear we have been able to take such great care of you and it is our pleasure to do so. Thank you for staying with us and look forward to see you again.

Fruitport, Michigan
Reviewed 17 October 2016

Great place to stay, kind of hard to get to coming from the south, but we found it. Rooms are nice, clean and comfortable. Breakfast we delicious, busy but plenty of room to seat people. Pool looked to be very nice, but didn't use it.

Review collected in partnership with Best Western
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Helpful?
Thank renote
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear guest, Thank you for your review of our hotel. My team and I are very pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to your next visit. Thank you again.

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about BEST WESTERN Valley Plaza Inn

Address: 5221 Bay City Road, Midland, MI 48642
Region: United States > Michigan > Midland
Price Range: €72 - €97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Valley Plaza Inn 2.5*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline and Best Western so you can book your BEST WESTERN Valley Plaza Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Valley Plaza Hotel Midland
Best Western Midland
Midland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Valley Plaza Inn staff and other travellers.
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over a year ago

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Questions? Get answers from BEST WESTERN Valley Plaza Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the expressway side.”
 of 5 bubbles sampierpat, 3 Feb 2017 | Read review
“First floor with slider door right outside.”
 of 5 bubbles gobles74, 16 Nov 2016 | Read review
“upstairs balcony are a nice size and offer a nice look of a well kept yard children safe.”
 of 5 bubbles fjfedewa, 20 Oct 2016 | Read review
“This side of town has lost some of it's attractions, but everything is ten minutes away on the nearby expressway.”
 of 5 bubbles Vangogh61, 20 Sep 2016 | Read review
“courtyard view with balcony or patio.”
 of 5 bubbles kimberlyr469, 20 Aug 2015 | Read review
5 of 5