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Comfort Inn Marshall

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222 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Marshall, Michigan, United States
Reviewed 27 September 2016

The Comfort Inn is easily accessible from I-69 and just a mile plus from I-94. Fast food restaurants are close, as is a grocery store and small strip mall. Restaurants are also close. We have no reservations about recommending this hotel.

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Helpful?
Thank DrTrish49068
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear DrTrish49068, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Brighton, Michigan
Reviewed 25 September 2016

Enjoyed our short stay. Very clean rooms, beautiful pool and fun staff. Great breakfast with constant care by a staff member who really took pride in making sure we all had a full stomach before we went on our way.

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Thank claudiasP4440SU
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear claudiasP4440SU, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

National City, Michigan
Reviewed 11 September 2016

we didn't appreciate being woke up at 6:55 am by 2 zero turn lawnmowers 15 ft. from our window. I understand they have a job to do but I don't think it would be unreasonable to start at or after 9 am. If you were paying $115 would you agree?

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1Thank phenige
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear phenige, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am very sorry that the lawn service we used decided to show up way too early and...

Brownstown Township, Michigan
Reviewed 5 September 2016 via mobile

Really enjoyed our stay. We got a room with a hot tub. It was nice!! Room was clean staff was great. The front desk girl Bridgette was very nice. We look forward to coming back next time we are in Marshall. Ohh and it's Really close to the casino. FireKeepers.

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Helpful?
Thank atozqualityhomecare
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear atozqualityhomecare, Thank you for taking the time to complete our online survey. We appreciate your kind words about the staff and our hotel. Please make sure to come back and visit the next time you find yourself near Marshall. Sincerely, Drew L. General Manager Comfort Inn - Marshall 269-789-7890

Lansing, Michigan
Reviewed 3 September 2016

The Staff was Wonderful. General Manager was very very kind. The Breakfast was Wonderful. No reason to go away hungry there that is for sure. I was very impressed with everything. The only thing I can think of that could improve it would be an elevator. and Maybe an Ice Machine on the Second Floor. Other then that was a...

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Helpful?
Thank patriciahY5830BH
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Patriciahy5830BH, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Shelby Twp Mi
Reviewed 29 August 2016

This is nice newly renovated hotel. The staff is excellent very helpful and friendly. They have a nice morning breakfast they offer. The only problem I ran into wanted to pay cash when I checked out and my credit card was charged. The front desk person was unsure how to credit my card back, which was not a big deal....

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Helpful?
Thank Shari S
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Shari S, I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you again for taking the time to let us know how we are doing. Kind regards,...

New Albany, Ohio
Reviewed 28 August 2016

The price of the room way overpriced for the value. Many of the curtains were slit in the windows. Hallways were musty. Room was OK. Not a fan of rooms that have the sink in the room vs. in the bathroom. Bathrooms were very small. Teenage kids did not want to take a shower due to the stall being very...

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Helpful?
Thank footsie119
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Footsie119, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your request of a first floor room on your recent visit. I have shared your feedback with the housekeeping staff to ensure we handle...

Marshall, Michigan
Reviewed 27 August 2016

Clean hotel very friendly staff. Rooms very nice.discount for college families. Recommended great place too eat. Relaxed. Nice pool and hot tub.. breakfast go or. Coffee and cookies great. Snacks available.

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Helpful?
Thank W6825GUdavids
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear W6825GUdavis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Troy, Michigan
Reviewed 23 August 2016

No elevator, old worn carpet and furniture, damp dusty mildew smell in lobby, halls and room. Did I mention no elevator, and I was on the second floor. This was nowhere near up to Comfort Inn standards, and the rate was 149.00. I've stayed in Comforts for a bit more than half that, that were new or like new.

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Helpful?
Thank rogerpage2
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear rogerpage2, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

West Lafayette, Indiana
Reviewed 23 August 2016

I was happy with the staff but the bedding needs to be checked before it is put on bed !Overall breakfast was good the rooms were small compared to other comfort inn suites.. Pool and hot tub was nice.

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Helpful?
Thank H5984RDtracyb
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear H5984RDtracyb, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Comfort Inn Marshall

Address: 204 Winston Dr, Marshall, MI 49068 (Formerly Amerihost Inn)
Region: United States > Michigan > Calhoun County > Marshall
Price Range: €82 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Marshall 2.5*
Number of rooms: 60
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Also Known As:
Marshall Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Marshall staff and other travellers.
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Camp Hill, Pennsylvania

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Questions? Get answers from Comfort Inn Marshall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing. We left in a hurry. ”
518kathyt, 21 Apr 2017 | Read review
“Very clean ,and nothing needed ”
mikestay22, 2 Feb 2017 | Read review
“Extra blanket, different pillow softness. Pillows a little to soft. Maybe offer 2 soft and 2 medium per bed.”
timothyj24, 30 Dec 2016 | Read review
“if you are disabled and want to use the pool, ask to have the pool lift battery charged before your stay.”
cindycH5571FY, 23 Dec 2016 | Read review
“Have ADA compliant rooms!!”
914bettyk, 3 Nov 2016 | Read review
5 of 5