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Holiday Inn Express Marshall

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86 Reviews from our TripAdvisor Community

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Showing 85: English reviews
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Windsor
Reviewed 3 days ago NEW

The hotel is nice for a 3 star p[lace. Rooms were well equipped and comfortable. The staff was very friendly and very upbeat about their home town of Marshall. They could tell my wife and I were genuinely interested in the heritage of their town and proceeded to tell us about their place in the history of Michigan. They also...

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Helpful?
Thank Steve-n-Max
Sunfield
Reviewed 1 week ago via mobile

Located just off from expressway. Quiet rooms with comfortable beds. Room was clean, however the shower had a couple of dark stains in it. Free breakfast was just okay. Scrambled eggs were strange texture, and chewy, so I ate a couple of hard boiled eggs instead. Meat and biscuits / gravy were also offered, as well as usual continental breakfast...

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Helpful?
Thank David T
Napoleon, Ohio
Reviewed 16 February 2017 via mobile

I was told at check in that the cost of my room was $91. When I checked my account I had two charged taken out of my account. One for $122 and one for $14.99. I left my iPad and a reading book in the room at check out. I called to see if they found it. First of all,...

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Helpful?
Thank mary_detmer
IHGService, Guest Relations Manager at Holiday Inn Express Marshall, responded to this review

Hi mary_detmer, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. I regret to read that your experience was not as pleasant as it should have been. I would like to follow-up on your billing concern and...

Waukesha, Wisconsin
Reviewed 11 February 2017 via mobile

The room was clean and had no issues. The breakfast was good as is typical of most Holiday Inn Express hotels. I was disappointed that I was unable to use either of the two treadmill machines in the fitness room. Cheap brand that skips when you step (I'm 190 lbs). I was able to use the cheap stationary bike to...

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Helpful?
Thank Ryan468
Indianapolis, Indiana
Reviewed 23 November 2016 via mobile

On a good note, the staff were helpful and friendly. However, they asked for a rating of 10 on a survey I still haven't received, but I cannot give it to them. The first thing I noticed was stains on the outside of the tub that appeared to be splashes from a dirty mop, or something like that. I thought...

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Helpful?
Thank Lady_Tee12
HIE213, Front Office Manager at Holiday Inn Express Marshall, responded to this review

Lady_Tee 12, Thank you for your review of the Holiday Inn Express of Marshall. I am so sorry that you had been given a room that was not up to standards. We have made sure to let the housekeeping staff aware that even the slightest splash can make a big difference. We make sure that if you need something we...

New York City, New York
Reviewed 12 November 2016

This HIE functions above average. The hotel is super clean, in good repair, tastefully updated without being ultramodern. We stayed in a 2-queen room with comfy beds, nice linen and towels. Breakfast was the standard fare for this chain, served hot with fresh fruit. Despite the facility being near the road and our room in the front, noise, including from...

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Helpful?
Thank Kay M
HIE213, Front Office Manager at Holiday Inn Express Marshall, responded to this review

Kay M, Thank you for choosing to stay with us here at Holiday Inn Express of Marshall. We are thrilled that you had an excellent stay with us. We take pride in how our hotel looks, as well as making sure that we can be modern with out all of the modern looks as well. We are always committed to...

Kitchener, Canada
Reviewed 29 October 2016

All of the staff that I met here were helpful and pleasant. Their business centre is located directly across from the registration desk. Room was clean, comfortable, quiet and well appointed. The breakfast offered had offerings from a hot breakfast through cereals or items for a light, continental type of breakfast. Fresh coffee available in the lobby 24 hours a...

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Helpful?
Thank Larry M
HIE213, Front Office Manager at Holiday Inn Express Marshall, responded to this review

Larry M, I am glad to hear that you had a wonderful stay with us at Holiday Inn Express of Marshall MI. We do take pride in making sure that we have your coffee ready to go at all times of the day, and that we have an easily accessible business center for your use. We look forward to your...

peru, il
Reviewed 26 August 2016

If you are going to stay in Marshall, Michigan I would stay anywhere OTHER than this property. I am with a motor coach company and had a signed contract with this property since February 2016 and they contact me TWO days prior to inform me that I do not have any rooms. I have 30 ladies on a bus coming...

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1Thank buslady
HIE213, Front Office Manager at Holiday Inn Express Marshall, responded to this review

Thank you for your candid review. We do apologize that your recent stay did not meet your expectations. We were really looking forward to your visit and do sincerely apologize that we were not able to accommodate you. We do wish that the accommodations that we did try to provide you with would have worked out better and that this...

Mayville, Michigan
Reviewed 23 August 2016

The room was pretty close to casino with easy access on and off the highway. Rooms were clean and comfortable and the staff was very friendly. The morning breakfast was also a plus with many options to choose from.

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Thank teresalsoper
Rancho Cordova, California
Reviewed 17 August 2016

Sad as it is, we were treated nicer at the Hampton inn the night before. Check in was ok. clearly the gal was being trained, and her trainer was more worried about her watching something than giving us customer service. got to our room, and we are fime with that. Clean, good sized and everything working. This is where is...

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Helpful?
Thank leahtots
IHGService, Guest Relations Manager at Holiday Inn Express Marshall, responded to this review

Dear leahtots, Thank you for bringing your experience to our attention and for choosing to stay with us for your lodging needs. It was very rewarding to hear that the check in service and clean accommodation exceeded your expectation. I apologize for the issues you encountered with the level of customer service received and if your request for a late...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Marshall Hotel is just minutes east of Battle Creek and offers guest rooms that are beautifully appointed and feature many highly requested items for this mid-market hotel. We have the 'Simply Smart' Free Deluxe Breakfast, High Speed Internet, Fitness Center, In-Room Coffee Makers, Voicemail, In-Room Irons and Ironing Board and Hair Dryers, Indoor Pool, Spa Rooms, and Kids Suites all bring you back to your Home Away From Home in Historic Marshall, Michigan. ... more   less 

Additional Information about Holiday Inn Express Marshall

Address: 329 Sam Hill Dr, Marshall, MI 49068-8616
Region: United States > Michigan > Calhoun County > Marshall
Price Range: €88 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Marshall 2.5*
Number of rooms: 66
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Also Known As:
Holiday Inn Express Marshall Hotel Marshall
Holiday Inn Marshall
Marshall Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Marshall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer a room away from the elevator.”
 of 5 bubbles teresalsoper, 23 Aug 2016 | Read review
“The third floor has wonderful views.”
 of 5 bubbles Car0lynnN, 28 Oct 2015 | Read review
“318 is a nice room”
 of 5 bubbles Bob1789, 18 Jul 2015 | Read review
“Stay somewhere else.”
 of 5 bubbles dsandy, 5 Jun 2015 | Read review
“Just do not stay here”
 of 5 bubbles psa954, 12 Dec 2014 | Read review
5 of 5