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Residence Inn Detroit Troy/Madison Heights

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92 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Detroit Troy/Madison Heights
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Showing 90: English reviews
traverse city
Reviewed 1 September 2016

The room was clean, comfortable and quiet.The staff was very friendly and efficient.The parking was more than adequate.I thought the breakfast was very good with a very decent selection.We have family in area and will more than likely stay here again.

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Helpful?
Thank michigander917
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Hello Michigander917, Thank you very much for taking the time to leave your feedback on your most recent stay. We take pride in our hotel and the service that we deliver to our guests. We are glad to hear that you thoroughly enjoyed your stay and hope that when you are in the area again, you will choose to stay...

Saint Louis MO
Reviewed 3 August 2016 via mobile

I like Marriott Residence Inns for both business trips and family travel. This location is a little "long in the tooth", but is well located and offers what I would term "plus" amenities. I like to be able to fix my own dinner many nights on the road. Restaurants can get old when you travel as much as I do.

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Helpful?
Thank Tug1104
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Hello Tug1104, Thank you very much for taking the time to complete an online review about your recent stay at the Residence Inn Troy/Madison Heights. We are happy that we are able to meet your needs with our fully equipped suites. We hope that when you are in the area again, you will choose to stay with us. Kindest Regards,...

Arlington, Virginia
Reviewed 1 June 2016

I don't know why they don't charge more at Marriott Residence Inns - you get so much! A suite that includes a kitchen and living room area, free wifi, plus free hot buffet breakfast. In addition, there was a secluded pool (meaning did not but up against the main street) and a tennis court. Our suite was clean and quiet....

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Helpful?
Thank Ceelie
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Ceelie, Thank you for taking the time to leave your feedback on your most recent stay at the Residence Inn Troy/Madison Heights. We have shared your feedback with our team and look forward to having you stay with us when you are in the Troy/Madison Heights area in the future. Kindest regards, M. Puzio

Tulsa
Reviewed 18 May 2016 via mobile

My husband and I recently spent 6 nights at this hotel, and although the food offerings were limited, we'd definitely stay there again! The staff were friendly, and went out of their way to make our stay enjoyable. Room was clean, and the hotel well kept!

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Helpful?
Thank Feliciastruth
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Feliciastruth, Thank you for taking the time to post a response on our social media site. We are very happy that you enjoyed your stay with us at the Residence Inn Troy/Madison Heights. Your feedback has been shared with all of our team members. We look forward to having you stay with us in the future when you are...

Pentwater, Michigan
Reviewed 10 May 2016

I'm a frequent Marriott patron, and try to review fairly, since I always read reviews myself. I was in the area for personal business, which is why I chose this location. I checked in and my 1st impression was the bowl of over-ripe bananas (mostly blackish instead of yellow) on the reception counter. The staff is very courteous and friendly....

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Helpful?
Thank J S
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Hello J.S., I want to first thank you for taking the time to review our property. I am very sorry that we fell short of your expectations. All feedback is shared with our team and we use it as a learning experience so that we can improve for all of our travelers. On a positive note I am glad to...

Ypsilanti, Michigan
Reviewed 10 May 2016 via mobile

The property-Excellent location near the freeway, malls, restaurants and Krispy Kreme donuts. The bed was comfortable the room was clean BUT the bathroom. I've never seen such a small bathroom. Ridiculously small. The swing of the door is inches from the toilet. Seriously what was that bathroom in its former life...a closet? The staff-Super staff. A special thanks to Steve...

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Helpful?
Thank Denise L
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Denise L, Thank you for taking the time to leave your feedback from your stay with us. We greatly appreciate you taking the time and we are glad that we were able to meet your expectations throughout your stay. We hope that you will choose to stay with us again when you are in the Troy/Madison Heights area. Kindest...

Fort Worth, Texas
Reviewed 4 May 2016

Stayed in a bi-level suite, plenty of room and work space, they provided snacks in the evening and breakfast in the morning. I did have breakfast and it was nicely presented. The room was a bit outdated and could have used an amenity update. Specifically, they provided a desk however no lighting or phone, plugs, etc. One other thing to...

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Helpful?
Thank Chris E
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Chris, Thank you very much for taking the time to leave your response on TripAdvisor. I am glad to see that you enjoyed part of your stay and we take every response as a training opportunity. We have shared your response with the team we are very sorry for the poor lighting as the desk should have a lamp....

Chicago, Illinois
Reviewed 25 April 2016

The check in was smooth and fast, room was clean and I love that fact that you can bring your canine child, they have an area for you to walk your dogs, and a baggies canister. In a nice area of town and next to a mall

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Helpful?
Thank Andrea W
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Hello Andrea, Thank you so much for taking the time to leave your feedback on your stay with us. Every feedback we receive we use as a training opportunity. We are glad to hear that you enjoyed your stay and will continue to deliver the same level of service to future reservations. Kindest regards, Meghan P.

Reviewed 18 April 2016 via mobile

I was very pleased with my room, except the sofa bed was a little uncomfortable, everything else was up to par. The staff was friendly and the breakfast was delicious. The room decor was up to date and very fashionable. The landscaping was nice, we took a few pictures of the flowers. Overall it was an enjoyable and pleasant stay,...

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Helpful?
Thank Zabrina D
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Zabrina, Thank you very much for taking the time to post a response about your stay with us. We are very pleased that we exceeded your expectations. When you are in the area again, we hope that you will choose to stay with us again. Kindest regards, Meghan P.

East Lansing, Michigan
Reviewed 3 April 2016

I have no complaints about this hotel. Staff was very friendly. Bed was wonderful. Room was clean. Breakfast was good. The only thing that could be improved is the signage. Arriving late at night, it was difficult to locate the correct building. Would definitely stay here again.

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Helpful?
Thank MIgal1981
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Hello Deshawn, Thank you so much for your feedback from your stay with us. We greatly appreciate it and use the feedback we get as learning and training experiences for all of our team members. I am very happy to see that the team went above and beyond to make your stay memorable. We hope that if you are in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Whether staying a day, a week, a month or more, you will have room to relax, room to work and room to breathe at the Residence Inn by Marriott – Troy/Madison Heights. Each suite includes a fully equipped kitchen and a spacious living room. Our suites offer 50% more space than an ordinary hotel room. Come stay with us and see for yourself that the Residence Inn by Marriott is your home away from home ... more   less 

Additional Information about Residence Inn Detroit Troy/Madison Heights

Address: 32650 Stephenson Highway, Madison Heights, MI 48071
Region: United States > Michigan > Madison Heights
Price Range: €100 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Detroit Troy/Madison Heights 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Detroit Troy/Madison Heights Hotel Madison Heights
Residence Inn Madison Heights
Madison Heights Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Detroit Troy/Madison Heights staff and other travellers.
2 questions
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New York City, New York
over a year ago
10 months ago

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Questions? Get answers from Residence Inn Detroit Troy/Madison Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Say away from rooms closer to highway (at the back of the Hotel)”
 of 5 bubbles 438georgev, 22 Feb 2017 | Read review
“Get away from the freeway traffic noise.”
 of 5 bubbles 586cindyi, 5 Dec 2016 | Read review
“Room 123 next to the pool. Safe & great sunset views”
 of 5 bubbles 929sharons, 21 Nov 2016 | Read review
“Keep in mind that if your room is on the second floor you must use the stairs.”
 of 5 bubbles MIgal1981, 3 Apr 2016 | Read review
“Avoid this hotel unless there is a complete revamp of the staff, service and facility!”
 of 5 bubbles Capri67, 14 Aug 2015 | Read review
5 of 5