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Hampton Inn Detroit / Madison Heights / South Troy

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Hampton Inn Detroit \/ Madison Heights \/ South Troy
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515 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Detroit, Michigan
Reviewed 5 days ago NEW

Hampton Inn is my favorite chain of hotels because it's not as pricey as some chains like the flagship Hilton line but it has a lot of good amenities. This one in Madison Heights though was not as good as other Hampton Inns I stayed at. The room was handicap accessible and yet it would be annoying for someone in...

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Helpful?
Thank O227VIpatrickd
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear O227VIpatrickd, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. It saddens us that our property did not meet your expectations of what a Hampton Inn by Hilton should be. We have been made aware of our cable issues and have worked...

Houston, Texas
Reviewed 6 days ago NEW

This "old school" Hampton is conveniently located and priced right. Halls are a bit dim, suggest new LED tube lamps in the hallways. Rooms are small but clean and modern. The friendly professional Hampton staff here REALLY MAKES THE DIFFERENCE!

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Helpful?
Thank RFk900
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear RFk900, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Your satisfaction and exceeding your expectations is our goal and we are pleased to read we didn't miss the mark. Again, thank your for your review and thank you for staying with...

Sarver
Reviewed 1 week ago

Comforter had chunks on it. I was told they are supposed to change every two days. Really? Pubic hairs on top of tub. Staff was really nice. Breakfast good. No fridge in rooms. This is 2016, right? These rooms are not cheap, right? No indoor pool.

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Helpful?
Thank kellydW8565RZ
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear kellydW8565RZ Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Your satisfaction and exceeding your expectations is our goal. Sorry that you encountered some issues regarding your stay. Please contact hotel management directly so that we can help you with the issues...

Canada
Reviewed 1 week ago

We were there for a hockey tournament and it met our needs and I would stay there again. it was close to Malls and restaurants,clean and friendly staff. Breakfast was your typical food as other comp breakfasts

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Helpful?
Thank L6774DQkimm
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear L6774DQkimm Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Great to see that you had a good stay with us. Your decision to stay with us again warms us and lets us know that we are doing our job well. Again,...

Houston, Texas
Reviewed 1 week ago

This particular hotel is a little older and in need of a sprucing up. Very clean and orderly, just older, but that was reflected in the room rate. The staff was outstanding. To a person they were warm, friendly, helpful an welcoming.

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Helpful?
Thank J m
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear J m, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. IT warms us to know that you enjoyed your stay. Just to inform you, we are in the process of planning our next renovation that will take place later this year....

Loganville, Georgia
Reviewed 2 weeks ago

Older facility. No refrigerator or microwave. WiFi supported Netflix streaming. Quiet comfortable night’s sleep. Friendly knowledable staff. Clean room, but halls and elevators needed vacuuming. Breakfast average – fresh cut fruit, scrambled eggs and sausage. Hotel near Oakland Mall and several restaurants. Stationary bike, elliptical, tread mill and a few free weights in the fitness facility.

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Helpful?
Thank Ed0379
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Ed379 Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I'ts great that you had an awesome stay with us. We really appreciate your kind words. Just to let you know we have a renovation scheduled for next year. I am sure...

Grand Blanc, Michigan
Reviewed 2 weeks ago

Overall I am very satisfied with my stay. This hotel meet my standard for what I was looking for during this small trip. The rooms are pretty small but the bathroom was very clean. The front entry staff were very welcoming, the room overall was neat and clean, the complimentary breakfast was perfect and the location was right near the...

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Helpful?
Thank rmitch1215
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear rmitch1215, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I am very happy that you enjoyed your stay. We try to make everything very comfortable for all guests. Im gad we exeeded your expectations. Again, thank your for your review and...

El Paso, Texas
Reviewed 2 weeks ago

This hotel is located near a mall and movie theatre, as well as close proximity to the highways. Because it's off the beaten path, you don't get the large traffic jam. The staff - both desk and room attendants - were friendly.

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Helpful?
Thank DBROOKS51
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear DBROOKS51, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Your satisfaction and exceeding your expectations is our goal and we are pleased to read we didn't miss the mark. Please come back and visit with us again soon! Again, thank your...

Glenview, United States
Reviewed 3 weeks ago

The staff was very,very nice but the rooms are small and worn out. Beds need replacing and I may have gotten bug bites. This is simply an out-of-date facility. Not the typically quality that one would expect from Hampton. Lots of positive reviews for this hotel but I can't figure out why. Maybe Detroit area doesn't offer many nice hotels....

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Helpful?
Thank 877gordonk
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear 877gordnk Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. It saddens us that you were not completely satisfied with your stay. I want to take the time to send a very sincere apology for the issues you had during your stay....

Osseo, United States
Reviewed 3 weeks ago

I stay at this Hampton every time I'm in town for weekend long training sessions. The rooms are the perfect size, always clean and feel modern. The lobby is fresh and they have the best (free) breakfasts.

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Helpful?
Thank Amy C
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Amy C, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. We here are so glad that you enjoyed your stay. We hope that you will recommend us to your friends and family who may come to the Detroit area. We would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a home on the Detroit road, ideally positioned for everything downtown and beyond, at Hampton Inn Detroit/Madison Heights/South Troy. Just off I-75, in the high-tech hub city of Madison Heights, MI, this modern hotel is within 20 minutes of the bright lights, corporations and casinos of downtown Detroit. Indulge your sporting and family passions from our Madison Heights hotel—it’s minutes on the freeway to the lions and tigers of Detroit Zoo in Royal Oak, MI, or the Lions and Tigers of Ford Field and Comerica Park in downtown Detroit. Enjoy warm cookies at check-in and a warm welcome always at Hampton Inn Detroit/Madison Heights/South Troy.Relax in a spacious guest room—they all offer our clean and fresh Hampton bed ®. Accessible rooms are designed for your comfort. Stay connected from your room or from our lobby – where there’s free coffee 24-hours – with free WiFi access throughout this Madison Heights hotel. Host a meeting for up to 40 on the doorstep of Madison Heights’ tech companies, in our Hospitality Suite. There’s free printing in our business center for your notes, schedules and agendas.Start the day right with Hampton’s free hot breakfast and choose favorite toppings for oatmeal and fresh waffles to accompany hot and cold selections. Don’t miss out if you’ve got early meetings, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Consult our local experts – the friendly Hampton Inn Detroit/Madison Heights/South Troy team - for Madison Heights restaurant recommendations and local attraction information - all available right at the front desk. ... more   less 

Additional Information about Hampton Inn Detroit / Madison Heights / South Troy

Address: 32420 Stephenson Hwy, Madison Heights, MI 48071-5517
Region: United States > Michigan > Madison Heights
Price Range: €67 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Detroit / Madison Heights / South Troy 2.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Orbitz, Booking.com, Priceline, Travelocity, Odigeo, HotelsforEveryone and Expedia so you can book your Hampton Inn Detroit / Madison Heights / South Troy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Detroit / Madison Heights / South Troy Hotel Madison Heights
Hampton Inn Madison Heights
Madison Heights Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Detroit / Madison Heights / South Troy staff and other travellers.
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Questions? Get answers from Hampton Inn Detroit / Madison Heights / South Troy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 408 - not a good mattress, nor 402 or 400. 410 had a fridge, microwave and sofa.”
 of 5 bubbles Floridagirl968, 29 Sep 2016 | Read review
“all about same”
 of 5 bubbles kirkeeddddp, 4 May 2016 | Read review
“Ground floor has a lot of traffic”
 of 5 bubbles jamiekC1645NR, 24 Mar 2016 | Read review
“Higher level rooms away from elevator is best to have quiet.”
 of 5 bubbles timothyw116, 18 Mar 2016 | Read review
“If you need something, Just Ask Them, The Staff Is Great!!!”
 of 5 bubbles richardrK773FO, 31 Dec 2015 | Read review
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