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Holiday Inn Express Mackinaw City

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Traveller (77)
Room & Suite (51)
Dining (7)
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Overview
  • Excellent41%
  • Very good31%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“pancake machine”(8 reviews)
“hi express”(9 reviews)
“front desk”(70 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Mackinaw City
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Mackinaw City
Special Offer: Book Direct and Save
Hotel deals
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Reviews (559)
There are newer reviews for Holiday Inn Express Mackinaw City
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LanguageEnglish
217
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90
43
31
Show reviews that mention
All reviewspancake machinehi expressfront deskcinnamon rollsroom was cleanthe breakfast areapool areanice stayshort drivesmall balconyupper peninsulaoff seasonhot tubwould definitely stay here againfirst floordowntown areabiscuits and gravy
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171 - 175 of 556 reviews
Reviewed 30 May 2016

Sammy and another young blonde girl were at the desk when we checked in. Sammy was very rude, the other young girl I wasn't able to catch her name as she was busy texting on her phone. Check in took longer than any other HIE...More

Thank marty480
Management response:Responded 11 June 2016

Thank you Marty for your review. I appreciate your comments and will share these with our team AND Sammy, so that we can continue to improve our services. I do hope to have the opportunity to welcome you back in the future, so that we...More

Reviewed 28 May 2016

Good comfortable, quiet, and cleaned room. Average breakfast (no fruit included), but outstanding service from the server (Betty). Good (Brittany) and Bad (Samira) clerk service. Samira (blondy lady) was very rude at our check in. We didn't know why she was so upset and short/rude...More

Thank Carlos A
Management response:Responded 30 May 2016

Hello Carlos...I'm sorry you missed the fruit selection...it's placed next to the pancake maker. But I'm glad you recognized Betty, Brittni and even Sammy. Customer Service is very important and we will strive to do much better in the future. We hope to see you...More

Reviewed 27 May 2016

We always stay here when passing through. The rooms are big enough to move around. There is a frig and microwave in the room. The hotel is clean and the free breakfast is nice. The only glitch I have ever run into was dealing with...More

Thank TheRubberKitty
Management response:Responded 29 May 2016

Thank you RubberKitty for that 5 Star Review...I'm glad you choose the Holiday Inn Express to be your choice hotel when visiting Mackinaw City. Clean and comfortable rooms. I will remind our staff that we are in the customer service industry. We look forward to...More

Reviewed 25 May 2016

The location of the Holiday Inn Express is great for any visit to Mackinaw. The room was clean and comfortable. The employees were friendly and helpful. This was our last hotel on an 8500 mile trip around the USA. We stayed at many Holiday Inn...More

Thank HHHappy
Management response:Responded 27 May 2016

What a "Road Trip"...8500 miles...dotting the USA! I'm so glad you enjoyed your last day of vacation with us, in Mackinaw City. You had a clean and comfortable room and a better than average breakfast. Thank you HHHappy for that wonderful review and we look...More

Reviewed 24 May 2016

We stayed here overnight. The accommodations are what you would expect for a holiday inn. The staff is friendly. The hotel is close to the highway so if you are sensitive to road noise you might want to ask for a room the furthest away....More

Thank Cathy E
Management response:Responded 26 May 2016

Highway noise...yes, we are very close to I 75 and the higher the room number, the closer you are to the highway. Our friendly staff and close proximiety to downtown make the Holiday Inn Express a great place to stay when visiting Mackinaw City. Thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$128 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$128 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (77)
Room & Suite (51)
Dining (7)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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ckyllek
12 April 2018|
AnswerShow all 2 answers
Response from 978less | Reviewed this property |
Its probably about a mile..maybe a bit more. Buses run from the hotel to the ferry dock. Check with the front desk.
0
Votes
nshippey
8 November 2017|
AnswerShow all 6 answers
Response from JENELLE J | Reviewed this property |
I don’t think that would be a problem. We’ve done it before.
0
Votes
nshippey
8 November 2017|
AnswerShow all 5 answers
Response from Mitch M | Property representative |
You may bring your breakfast back to your room. We have trays in the kitchen to help carry items back to your room.
0
Votes
Room Tips
"This place is near the majestic Mackinaw bridge, an easy walk to the downtown shopping or restaurants."
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"close to attractions"
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"All rooms I saw were great"
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"It is louder the closer to the highway"
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