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Quality Inn & Suites Banquet Center

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Traveller (18)
Room & Suite (22)
Dining (2)
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Overview
  • Excellent35%
  • Very good20%
  • Average22%
  • Poor16%
  • Terrible7%
Travellers talk about
“fantasy suite”(2 reviews)
“breakfast room”(2 reviews)
“business center”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
2 Star Hotel
All hotel details
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Reviews (77)
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LanguageEnglish
25
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11
6
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1 - 5 of 75 reviews
Reviewed 2 May 2018 via mobile

Shabby room. Loud people in the hall on a Tuesday night. The fire alarm went off three times during the night. The room wasn't very clean. I booked seven days out asking for a first floor room. Did I get one? No. I stay in...More

Thank William S
Response from freeloader73, Manager at Quality Inn & Suites Banquet CenterResponded 2 weeks ago

William, I am truly sorry to hear about your stay. As the new GM of the hotel, I am working non-stop upgrading the hotels amenities and service standards. I would love for you to contact me about your stay.

Reviewed 5 March 2018

I booked this hotel expecting a regular quality inn. But this hotel was above my expectations. The rooms were newly renovated, bright and clean. The linen was fresh. The staff was very helpful and friendly. Will definitely go back.More

Thank Nupur G
Response from Raj B, General Manager at Quality Inn & Suites Banquet CenterResponded 7 March 2018

Dear Nupur, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More

Reviewed 14 February 2018

Upon arrival I was greeted with a warm welcome and the staff was very helpful. The hotel provides a very quiet relaxing atmosphere. The room was clean and all the amenities worked as stated. I will be staying here again.More

Thank crumnl
Response from Raj B, General Manager at Quality Inn & Suites Banquet CenterResponded 15 February 2018

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More

Reviewed 22 January 2018

Nicole, Nikki & Rita, were all very polite & courteous as well as very, very helpful towards me and my employees during our company trip. There was 9 of us from Ohio and we were treated just like we were from Livonia. Very nice and...More

Thank dloc917
Response from Raj B, General Manager at Quality Inn & Suites Banquet CenterResponded 24 January 2018

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More

Reviewed 4 January 2018 via mobile

This is one of those hotels where you get what you pay for. Really the place wasn't bad and would go back. For 80 a night and in a pretty central spot just a short drive to the city, it was perfect. The breakfast was...More

Thank Valerie S
Response from Raj B, General Manager at Quality Inn & Suites Banquet CenterResponded 6 January 2018

Dear Valerie S, We are all thrilled to learn that you enjoyed such a pleasant experience with us. Your five star review is greatly appreciated. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. Thank...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room Service
Dry Cleaning
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$60 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Livonia
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$60 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Livonia
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (18)
Room & Suite (22)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
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ellensue
26 February 2016|
AnswerShow all 2 answers
Response from Danielle S | Reviewed this property |
Thank you very much for your info!! I've cobra contacted the BBB, health department and Choice Hotels!! I'm still pending action!! The hotel has taken no ownership for anything!! It's a disgrace!!
0
Votes
Room Tips
"Choose a room near the reception for good wifi."
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"It is quite far from the front desk to some of the rooms. You might have a wide choice as to how gar from..."
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"No elevators. Handicapped will need ground floor room."
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"keep driving"
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