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Comfort Inn

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404 Reviews from our TripAdvisor Community

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Showing 401: English reviews
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Rockford, Michigan
Reviewed 4 days ago NEW

Although the hotel was under some renovation, it really didn't disrupt our stay. We stayed over on a Saturday night as we were in town for a basketball tournament. The hotel was probably full with multiple teams and some there due to the large power outage across the state. They were very accomodating to the teams to use the breakfast...

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Helpful?
Thank Familytravels8799
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for choosing our hotel to host your team during the tournaments taking place in the Greater Lansing Area! We are thrilled to provide the best service and amenities possible. I would like to apologize for the pool have to be shut down during your stay, however we have since then made the repairs to the pool floor and...

Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 10 August 2016 via mobile

Bed felt great, nice pillows, soft linens, very clean. Air conditioning worked very well, and has option for constant fan along with cooling so the sound of the compressor going on and off is not so noticeable. Just right bathroom, all self-contained, with working fan, sunlight bulb for morning, and great showerhead with solid pressure. Nice, big, soft towels. The...

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Helpful?
1Thank Jeff-and-Kelley
About Hotel's Favourite Review
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

I am glad you had such a great experience during your recent stay with us. Thank you for the 5 star review. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive such...

Sault Ste. Marie, Michigan
Reviewed 1 week ago via mobile

We stayed here in the past and were very pleased. This last visit was comfortable but they were well into a complete remodel. The pool was out of order although we could use the hot tub. The rooms were very clean but many of the common areas were torn up due to the construction. They still had their free Tuesday...

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Helpful?
Thank Tmclain5
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for your loyalty to our hotel! We appreciate your business and we utilize your feedback in what ever ways we can. I would like to apologize on behalf of our team to the condition of our common areas during our tile renovation. We are nearly complete with the invasive construction work and our team is working diligently to...

Mt Eliza, Australia
Reviewed 1 week ago

A great night's sleep is always a good thing, but that's Comfort Inn's only other selling point (besides location). The beds are SUPER comfortable and they are perfectly located just off the hiway so if you only need a stop-over, than this is a perfect one. That said, the place is looking a but run-down, stuck in a late 90's...

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Helpful?
Thank TheSurfchaser
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Your feedback is very important to us and we over overjoyed to see we could provide a very nice and comfortable stay! Our hotel is currently under room renovations that will be providing new carpet, wall vinyl, bathroom tile and bathroom vanities, new light fixtures and even all the public areas will be spruced up to provide a new and...

Lansing
Reviewed 2 weeks ago

My family just stayed the last two nights at comfort in and there was a lot of construction it was really inconvenient at times my 2 year old daughter and I had to walk outside to get to the pool and we left it early because they kept on hauling scrap out the door and we had a very cold...

Review collected in partnership with this hotel
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Thank mikey_616mgk
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for choosing the Comfort Inn Lansing. We are truly sorry for any inconveniences that were caused during your stay. As we had the tile renovation in full swing, we were hoping to continue to have our swimming pool and hot tub open however it required the access to be made through an outside exit. Again this is not...

Reviewed 2 weeks ago

We were absolutely exhausted when we pulled into the Comfort Inn. Laura was quick, friendly and efficient. She was a delight to chat with and we will definitely be staying here when we come back to Lansing!

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Helpful?
Thank Jennifer T
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your recent stay at our hotel. Laura is a outstanding member of our team! Our team takes pride in our hotel's amenities and service that we can provide and I will be sure to relay your kind words to her. Thank you again for your time and your business and we look...

Fargo
Reviewed 4 weeks ago

This hotel was perfect for my 3 day stay in Lansing. All of the staff were friendly and accommodating. I overheard other guests commenting on how much nicer this hotel was than other places they had stayed the previous 2 nights.

Review collected in partnership with this hotel
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Helpful?
Thank tjcircle
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave such a positive review! Your feedback is very important to us and we are overjoyed to see that our staff could not only provide friendly and accommodating service, but also other guests were noticing the value our hotel has to offer. Thanks again for your business and we look forward to providing...

Reviewed 12 February 2017

My family and I drove from Detroit to check out the Jurassic Quest exhibit in Mason (Ingham County fairgrounds) and decided to spend the night at an inexpensive hotel. I'm a bit of a hotel snob and had some apprehensions about staying in a Comfort Inn. Fortunately, I was needlessly worried, and this hotel did not disappoint. The staff was...

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Helpful?
Thank Kyle C
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for choosing the Comfort Inn Lansing! Your feedback means the world to us and we will use this survey to continue our efforts in providing the best experience possible. We are glad to be part of your Jurassic Quest adventure and look forward to providing the same excellent accommodations the next time you are in town! Sincerely, Jessika...

Reviewed 12 February 2017 via mobile

Let me start by saying Tasha , who checked us in was super nice, she even gave our dog some treats to welcome us to the hotel!! That being said this hotel is dog friendly. The hotel room was well maintained and beds were comfortable. The breakfast options were sufficient and plenty of room to sit in the breakfast area....

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Helpful?
Thank familytraveler1K
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for sharing our kind words about Tasha! She is a wonderful team member and she really takes pride in her service provided. Our team is overjoyed to see that you enjoyed the many amenities we have to offer and that we are also a pet-friendly hotel! We appreciate your business and we hope to see you again very...

Traverse City, MI
Reviewed 4 January 2017 via mobile

Needed one night to attend a family gathering, somewhere our dogs would be welcome. The Comfort Inn on Canal Street in Lansing went above and beyond in making us and our dogs feel welcome and comfortable. Each our dogs even got a gift bag of treats upon arrival. Our room was spacious, clean, and comfortable with easy access to the...

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Helpful?
Thank InTheHeart
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your recent stay at our hotel. It is always a pleasure to receive positive feedback! We love to spoil pets when they come to stay at our facility so thank you for giving us the opportunity to do so. The next time you are in the Greater Lansing Area, we would love...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room

Additional Information about Comfort Inn

Address: 525 N Canal Rd, Lansing, MI 48917-7710 (Formerly Hampton Inn Lansing)
Region: United States > Michigan > Ingham County > Lansing
Price Range: €82 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn Lansing Hotel Lansing
Lansing Hampton Inn
Hotel Style:
#1 Business Hotel in Lansing
#1 Romantic Hotel in Lansing
#2 Best Value Hotel in Lansing
#2 Family Hotel in Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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Portland, OR

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“family friendly”
 of 5 bubbles I9842NCkylec, 12 Feb 2017 | Read review
“Very nice!”
 of 5 bubbles ClaraK846, 28 Dec 2016 | Read review
“Third floor was nice and quiet”
 of 5 bubbles WalmartCustomer, 1 Nov 2016 | Read review
“Balcony rooms are nothing special, 3rd floor was quiet”
 of 5 bubbles KeyshawnW, 20 Oct 2016 | Read review
“no comment - room was quiet”
 of 5 bubbles 110ronaldn, 30 Sep 2016 | Read review
5 of 5