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Quality Suites Hotel

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Traveller (56)
Room & Suite (39)
Dining (9)
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Overview
  • Excellent72%
  • Very good20%
  • Average4%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
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Reviews (358)
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Traveller rating
254
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11
4
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LanguageEnglish
254
72
14
11
4
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All reviewshot breakfastmade to order breakfastsocial hourpocket doorhash brownsjo jopark and flymeatballsfree happy hourdrinks and appetizerslansing airportbreakfast crewcocktail hourfree drinksa hootsitting areaexcellent breakfast
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1 - 5 of 355 reviews
Reviewed 3 weeks ago

Much neater and cleaner than some other hotels in Lansing. The decor screams early 90s business hotel but at least they are keeping things neat and clean, as well as the mattresses and room furnishings reasonably up to date. Service is very good. If you...More

Thank JMW999123
Response from QualitySuitesMgr, General Manager at Quality Suites HotelResponded 2 weeks ago

Thank you for taking the time to provide us with such a detailed review of your recent stay in Lansing. I am glad that you were able to take advantage of so many of our amenities. I hope the next time you travel to the...More

Reviewed 18 March 2018

Recently stayed for a weekend. The hotel layout is nice, and had the feel of a hotel that was trying to do better. There was a manager's reception, which was appreciated. Breakfast is served by staff. You walk through the line and pick off a...More

1  Thank FiveFreaks
Response from QualitySuitesMgr, General Manager at Quality Suites HotelResponded 23 March 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 17 March 2018 via mobile

I like this hotel...... I want to rate it higher than average, but there are some problems. Housekeeping is an issue. After my first night I only had a pizza box for the housekeeper to take away. My picture will show the box that she...More

Thank Cindy E
Response from QualitySuitesMgr, General Manager at Quality Suites HotelResponded 19 March 2018

Dear Cindy, Thank you for taking the time to complete the survey about your recent stay in Lansing. I am sorry to hear that we were not able to exceed your expectations during that stay. I will have a word with the food and beverage...More

Reviewed 16 March 2018

Booked an overnight stay to take the shuttle to the airport the next morning for a week long trip. Check In was seamless, beautiful, clean, spacious room. Loved the complimentary drinks at the evening social hour. After a delicious full breakfast, our shuttle dropped us...More

Thank Mary Lou N
Response from QualitySuitesMgr, General Manager at Quality Suites HotelResponded 19 March 2018

Dear Mary Lou, Thank you for taking the time to fill out the survey about your recent stay in Lansing. I am so glad to hear that you had such a great experience with our park and fly program. We look forward to the next...More

Reviewed 10 March 2018

This hotel was what we got after selecting a Hotwire "secret pricing" hotel. They billed it as a 2.5 star hotel for $60 ($75 after fees & taxes). It was way better and way worth it. I don't have much to add that other reviewers...More

Thank MichiganFloyd
Response from QualitySuitesMgr, General Manager at Quality Suites HotelResponded 13 March 2018

Thank you so much for taking the time to review your recent stay in Lansing. I am glad that you were able to enjoy so many of our amenities. We look forward to your next stay in the Lansing area. Sincerely, Aimee Wright General Manager...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$103 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Lansing
#2 Romantic Hotel in Lansing
#3 Family Hotel in Lansing
#6 Business Hotel in Lansing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Lansing
#2 Romantic Hotel in Lansing
#3 Family Hotel in Lansing
#6 Business Hotel in Lansing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (39)
Dining (9)
Business Centre & Event Rooms (3)
Questions & Answers
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lillyluv099
31 May 2017|
AnswerShow all 5 answers
Response from Judy R | Reviewed this property |
Unfortunately this location does NOT. Not sure why others think so. I specifically asked. They have a small workout room with a sauna. That's it. But the breakfast service is like non other.
0
Votes
Room Tips
"Some rooms are adjacent to the dining/gathering area. Might be quieter on an upper level."
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"Stayed in first room on main floor"
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"We had a ground floor room and were surprised at how quiet it was"
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"AARP gives a better discount than military..."
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