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Courtyard Lansing

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Courtyard Lansing
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204 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Powder Springs, Georgia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

Their facilities like indoor pool and workout are great for all guest. The staff was excellent and went out of their way to ensure we had a great experience. Especially Kathy Smith. The rooms were comfortable and the food in the restaurant and drinks at the bar were generous.

Helpful?
Thank Chris R
ConcordHospitality, General Manager at Courtyard Lansing, responded to this review

Dear Christ R, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service and amenities. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Julie Traskos General Manager More 

Indian River, Michigan
1 review
Reviewed 1 week ago

We stayed one night on Thanksgiving. Had our Alaskan Malamute with us and he was welcome. The lobby area was recently redone and it was beautiful. Our room was very clean and the beds were very comfortable. Every staff member we interacted with was extremely polite and professional. Would definitely recommend and would definitely return.

Helpful?
Thank tdandteyah
ConcordHospitality, General Manager at Courtyard Lansing, responded to this review

Dear tdandteyah, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Julie Traskos General Manager More 

Parker, Colorado
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

First experience at check in was great, the host was pleasant and accommodating. He explained all the options that were around as well as the hours of the bistro. Later that evening, went down to find a place to eat and was again, greeted with insightful information of the area and reviews that the staff frequents. On the second day,... More 

Helpful?
Thank JST300
ConcordHospitality, General Manager at Courtyard Lansing, responded to this review

Dear JST300, I'm so glad you enjoyed your stay. It is wonderful to know that you found our hotel comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Julie Traskos General Manager More 

East Jordan, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

We were NOT happy with our stay at the Courtyard!! They did not have the room that I had booked. Was told one price and then changed the price for a King room. We were visiting our son who had just moved to Lansing. We will NOT stay there again.

Helpful?
Thank Kim O
ConcordHospitality, General Manager at Courtyard Lansing, responded to this review

Dear Kim O, We appreciate you taking the time to share your experience. My heartfelt apologies for your disappointment in the room type you were assigned. Additionally, I regret any confusion regarding your room rate. We honor all rates with accompanying confirmation numbers. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank... More 

1 review
Reviewed 4 weeks ago via mobile

I have stayed at this hotel twice this year and had a wonderful experience both times. The staff is really great, both helpful and accommodating with requests. I went down for breakfast a little late one morning and Kathy at the restaurant was amazing. She kept the kitchen open past 10:00 to make sure I was able to order and... More 

Helpful?
Thank kristi s
ConcordHospitality, General Manager at Courtyard Lansing, responded to this review

Dear kristi s, Welcome back! We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our ample breakfast. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Sincerely, Julie Traskos General Manager More 

Boone, United States
2 reviews
Reviewed 4 weeks ago via mobile

Enjoyable and comfortable stay. Clean, nice size room in a very convenient location. GREAT STAFF!!! Kathy went well beyond what could be expected. She was attentive and caring! A huge asset to hotel. She compassionately assisted me when I slammed the car door on my thumb and her attention helped avoid great pain, swelling and bruising!

Helpful?
Thank Bryan W
ConcordHospitality, General Manager at Courtyard Lansing, responded to this review

Dear Bryan W, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear that Kathy was able to assist. I appreciate you choosing our hotel while in the area and we hope to see you again on... More 

Roswell, Georgia
Level Contributor
275 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 22 October 2016

From the time I checked in till the time I checked out two days later, this hotel was great. the lady who checked me in was professional and very helpful. My room was on the first floor. It was clean, spacious and quiet. My only problem at this hotel was with the housekeeping. They really didn't do too good of... More 

Helpful?
Thank Brad A
ConcordHospitality, General Manager at Courtyard Lansing, responded to this review

Dear Brad A, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement; this fosters change for future stays. We look forward to hosting you again. Best, Julie Traskos General... More 

Charlotte, North Carolina, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

The team of people working at the Marriott Courtyard in Lansing have been well trained in customer service. I've never been to a hotel where the staff went above and beyond the normal service...from the moment you walked in until you departed. I especially want to give a shout out to Kathy Smith who excelled in customer service to all!

Helpful?
Thank djackson52
ConcordHospitality, General Manager at Courtyard Lansing, responded to this review

Dear djackson52, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Julie Traskos General Manager More 

ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2016

As a family, we have spent many a football weekend at this hotel. However, its been a few years time since we have stayed here. This past weekend we decided to revisit the place of so many happy times. Back in May we booked a suite so that there would be plenty of room for all to gather. We had... More 

Helpful?
Thank valleycitylyn
ConcordHospitality, General Manager at Courtyard Lansing, responded to this review

Dear valleycitylyn, We sincerely apologize that we were unable to provide your family with the exceptional stay you've come to expect from past visits. I regret that the design of our suite was not to your liking. We appreciate all your feedback and will take it under consideration. Thank you for your time in sharing your review and we appreciate... More 

Richmond, Michigan
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 August 2016 via mobile

We checked in the Courtyard very late on a Saturday night coming from a long day at the MSU Horse Show. We we only in the the hotel for 8 hours, just long enough to sleep. The front desk staff was very friendly and helpful at 11pm. The rooms were very modern and clean. We were up very early and... More 

Helpful?
Thank 357Rwdh
ConcordHospitality, General Manager at Courtyard Lansing, responded to this review

Dear 357Rwdh, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Courtyard Lansing is among the best hotels in Lansing, MI and we are pleased to welcome you to Michigan's capital city. We offer guests top amenities at an affordable price. During your stay with us, visit our on-site fitness center or business center and enjoy a swim in our hotel pool. We are one of the most pet friendly Lansing, MI hotels and are happy to welcome your four-legged friends, as our spacious rooms and suites have plenty of room for everyone. Lansing is a bustling college town featuring plenty of dining, shopping and entertainment, and our Marriott hotel is close to all that the city has to offer. We are also just 15 minutes from Capital Region International Airport and near several major companies. Play a round of golf at one of the many nearby courses, such as Forest Akers West Golf Course. ... more   less 

Additional Information about Courtyard Lansing

Address: 2710 Lake Lansing Rd, Lansing, MI 48912-3622
Region: United States > Michigan > Ingham County > Lansing
Price Range: €115 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lansing 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Courtyard By Marriott Lansing Hotel Lansing
Lansing Courtyard
Lansing Marriott
Hotel Style:
#4 Business Hotel in Lansing
#5 Family Hotel in Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Lansing staff and other travellers.
1 question
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9 months ago

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Questions? Get answers from Courtyard Lansing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor rooms quiet with good courtyard views”
 of 5 bubbles jsJ7771NZ, 8 Aug 2016 | Read review
“The bed in the suite was great, pull out not so comfy”
 of 5 bubbles terryaleardi, 3 Aug 2016 | Read review
“There is only one elevator, quite a distance from lobby. Would request first floor and close to lobby.”
 of 5 bubbles nkmretired, 25 May 2016 | Read review
“We were in a room at the very back of the building so no freeway noise and no street noise.”
 of 5 bubbles I4192DQmichaelb, 17 May 2016 | Read review
“Rooms on the east side border the highway but they're still very quiet.”
 of 5 bubbles stevelujan, 13 Apr 2016 | Read review
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