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Causeway Bay Lansing Hotel

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Causeway Bay Lansing Hotel
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321 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Louisville, Kentucky
Reviewed yesterday NEWvia mobile

I was a bit sceptical due to its location and appearance as i drove up at first. I decided to give it a chance anyways. The interior was nice and clean. The staff were polite during my 2 day stay. The room was nice and clean. Comfortable bed and good room size. They have a good selection of food at...

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Helpful?
Thank ESKK4
Reviewed 1 week ago via mobile

Had a wonderful stay , The room was clean and fresh went down to front desk to ask for more towels they were in the room before I got back . On departure I had forgotten my keys Karen in lost and found was more than helpful and easy to speak with, the manager sent my keys at no charge...

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Thank Kieth P
Reviewed 2 weeks ago via mobile

We had a great time at a New Year's Eve party that my friend had reserved the banquet center. Food and service was excellent. Our bartender, Sandy was very professional and courteous. The other staff members were awesome too. We have stayed there before too. Rooms are clean and very affordable. We will be going back for sure!

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1Thank Matt C
Accounting C, Manager at Causeway Bay Lansing Hotel, responded to this review

The Causeway Bay Hotel staff Thanks you for your review, we are happy you had a great time!

Lansing, Michigan, United States
Reviewed 2 weeks ago via mobile

Came to Causeway Bay to celebrate a birthday and New Year's Eve. The banquet hall was beautiful, the food was amazing and the staff was excellent. One staff member in particular, Sandy, did an amazing job of ensuring all the guests were taken care of and she kept things running smoothly all evening. It was a night to remember!

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Thank Tara C
Reviewed 2 weeks ago via mobile

Went to hotel for New Years. What a great banquet facility. I never knew the had such a huge area and beautiful chandlers. The food was very good and sandy was a excellent bartender. Thank you staff for working New Year's Eve and making my husbands and my night perfect.

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Thank Sandy M
New Castle, Indiana
Reviewed 4 weeks ago

I booked my reservation with the intent of having a queen size bed only to have a full size bed. The heater made a terrible noise all night long. The fridge kept making a popping noise. The bedspread and the blankets were very scratchy.

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Thank sdcpets
Accounting C, Guest Relations Manager at Causeway Bay Lansing Hotel, responded to this review

Causeway Bay would like to apologize for the experience you had with your recent stay. All of our beds are kings or queen beds. Please give us a chance to make it right with another stay.

Reviewed 4 weeks ago via mobile

My name is geminii ivy I've been coming here since the end of September I work here in Lansing I travel back and forth to Cincinnati and to Alabama and I return back to this place at least three or four days out of the week it is awesome the staff has been very very helpful the owner is amazing...

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Thank Geminii I
Accounting C, Administrative Assistant at Causeway Bay Lansing Hotel, responded to this review

Thank you for your kind words about Causeway Bay Hotel. We try to exceed our guests expectations by giving them good customer service, clean rooms and breakfast in the morning. It was a pleasure to serve you and look forward to seeing you again.

Reviewed 6 December 2016 via mobile

DO NOT STAY HERE. First off they are rude. And WE FOUND BED BUGS....EEEEEEWWW And the staff already KNEW ABOUT THE BED BUGS... So just DON'T RISK IT! We were staying there for the pool and hot tub but they were both closed down and from what I have heard it has been closed down for a month and a...

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2Thank KayColWol
Accounting C, Administrative Assistant to General Manager at Causeway Bay Lansing Hotel, responded to this review

We apologize for your misfortune involving the bed bug incident. Bed bugs are transported from one hotel to another. As soon as we are reported of an incident like this, we heat the room to 140 degrees for 3 hours. Then the room is cleaned and inspected 3 times before we allow anyone to stay in it. As for the...

Reviewed 29 November 2016 via mobile

We've stayed 5 times and each visit has been great. The rooms are clean, beds are comfortable (we both have bad backs), nice restaurants and bars near by, the staff has been friendly and accommodating (especially Karen at the front desk), easy parking and nice atmosphere. I chose this hotel originally because it was a good halfway point for myself...

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Thank Annitra M
Karen D, Guest Relations Manager at Causeway Bay Lansing Hotel, responded to this review

We are happy to see that you've experienced our First Class Five Star Guest Service and amenities during your stay and glad we exceeded your expectations. Guest satisfaction is our mission and our mission of satisfying you has been completed....until your next stay upon your return of course.......we promise to always provide the highest level of unmatched hospitality .....We do...

Reviewed 21 November 2016

Tried for a month to block off rooms for families traveling to a tournament in that area. We're told they were having problems with their reservation system can't "see" those rooms. Call back later. Defended thme to my families for weeks, give them time, it will work out. Called again to reconfirm week of event was told they we working...

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Thank Carrie S
Karen D, Guest Relations Manager at Causeway Bay Lansing Hotel, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Causeway Bay Hotels (formally Best Western Plus) Lansing has a Romance Package!The Best Western Plus Lansing is promoting a Romance Package which includes: A Queen Whirlpool Bidet Room, Two Complimentary Dinner Entrees, Two Complimentary Continental Breakfast Tickets, and Late Check out until 2pm. You can also choose a Standard King Room as part of our Romance Package. Come share a weekend getaway with your loved one, or be spontaneous at any time! Our Romance package is available 7 days a week, and our Whirlpool Bidet Rooms are the most unique in Michigan!Call our Reservations Department , and ask for The Romance Package that only The Best Western Plus Lansing can offer! ... more   less 

Additional Information about Causeway Bay Lansing Hotel

Address: 6820 S Cedar St # US, Lansing, MI 48911-6907 (Formerly Best Western)
Region: United States > Michigan > Ingham County > Lansing
Price Range: €100 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Causeway Bay Lansing Hotel 3*
Number of rooms: 300
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Questions & Answers

Here's what travellers have asked, with answers from Causeway Bay Lansing Hotel staff and other travellers.
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Questions? Get answers from Causeway Bay Lansing Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less water pressure”
 of 5 bubbles armchi, 14 Nov 2016 | Read review
“Look somewhere else”
 of 5 bubbles r0nessas, 2 Nov 2016 | Read review
“ask for a room away from Cedar Street, lots of traffic there. ask for a room on the courtyard, those are the quietest, very pleasant.”
 of 5 bubbles 475sharlenem, 24 Sep 2016 | Read review
“Better manager skills”
 of 5 bubbles 671laylat, 31 Jul 2016 | Read review
“ask for a room as close to the lobby as you can get, this is a big place!”
 of 5 bubbles cllarson, 20 Jun 2016 | Read review
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