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Fairfield Inn Kalamazoo West

146 reviews
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Traveller (8)
Room & Suite (13)
Dining (3)
Overview
  • Excellent31%
  • Very good29%
  • Average23%
  • Poor10%
  • Terrible7%
Travellers talk about
“cracker barrel”(9 reviews)
“front desk”(36 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Multilingual Staff
2.5 Star Hotel
All hotel details
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Reviews (146)Write a Review
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LanguageEnglish
43
43
34
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11
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All reviewscracker barrelfront deskroom appointmentsdecent valueroom was cleanupon checkthe breakfast areashort drivefitness centerwould stay againnice place to stayfree breakfastoff the highwaypropertyelevatortelephonetub
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21 - 25 of 146 reviews
Reviewed 8 October 2016 via mobile

Very disappoint because I attempted to check out early due to a family emergency and was told to call back later about the billing. The next day informed that because we had used the beds (napped on them for 1 hour because we were from...More

Thank Kia B
Reviewed 13 September 2016

Came to spend the night and see a show at the Barn Theater. The hotel is near the I-94 so it was EZ access. Short drive to the theater located in Augusta Michigan. The front desk lady was very friendly , the Breakfast was good...More

Thank bluetree69
Reviewed 2 September 2016

This is an old style FI. Rooms are dated. No fridge or micro in room. I did ask for a fridge and they supplied one. Breakfast was normal FI fare. No fresh oatmeal station. There is a Cracker Barrel within walking distance. This was fine...More

Thank Jeff R
Response from Alexis B, General Manager at Fairfield Inn Kalamazoo WestResponded 6 September 2016

Hello Jeff R, Thank you for taking the time to review your stay with our hotel. I am happy that the staff was able to accommodate your need for a refrigerator as we work very hard to meet our guest requests. I hope that in...More

Reviewed 7 August 2016 via mobile

We stayed here on our way to Sleeping Bear Dunes. The hotel and the rooms are nicely done and clean. The hotel staff was very friendly and helpful. The pool is open late (11pm) which gave the kids an opportunity to swim even though we...More

Thank badlandsbaby
Reviewed 27 June 2016

Hotel was in desperate need of a good cleaning. Pool area had mold around doors and also had mold in my bathroom. Staff was pleasant except for Richard who managed singlehandedly to offend every person in our group in some way. Would have been nice...More

Thank Jmfmom
Response from Alexis B, General Manager at Fairfield Inn Kalamazoo WestResponded 29 June 2016

Hello Jmfmom, I am very sorry for the service issue you encountered with one of our employees. This is not typical of our staff, please know that we will be doing some corrective training with this particular employee so that issues such as this are...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$93 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Kalamazoo
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Kalamazoo
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (8)
Room & Suite (13)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Coliepea
7 November 2016|
AnswerShow all 4 answers
Response from Royalyne R | Property representative |
The pool is currently under renovation, scheduled to be open November 11. It is heated.
1
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Room Tips
"Top floor is quietest."
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"Don't stay there. Go somewhere else."
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"Choose a room away from Interstate 94."
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"Room 312 A/C was broken when we stayed"
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