We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewscracker barrelfront deskroom appointmentsdecent valuebreakfast hoursroom was cleanupon checkthe breakfast areashort drivefitness centernice place to stayfree breakfastoff the highwaypropertylobbyelevatortelephone
This hotel was a great place to stay and the staff was EXCEPTIONAL especially a young lady by the name of Amy. Amy was very outgoing and always willing to help. It would be nice to have a lot more people in the world like...More
We stayed in Kalamazoo at the Fairfield West for our daughter’s Collegiate Women’s Hockey Playoffs. The location was convenient to the Wings West ice center as well as local restaurants.
The hotel staff members were all so courteous and seemed sincerely interested in making our...More
Response from Teresa G, Manager at Fairfield Inn Kalamazoo WestResponded 3 weeks ago
I wanted to make sure that we have told you thank you as well. Your kind words have been shared as a rienforcment and continued motivation for the team. It is so important to here the words "good job." Please know that the...More
We came to the Fairfield Inn for our son's hockey tournament in Kalamazoo. The staff was friendly and courteous. Our rooms were a good size and each adult could sleep comfortable with a child in the room with 2 double beds (which were comfy). We...More
I stayed at this hotel for one night with my team as we had a competition in the area. The hotel was a good option for a team because they offer big enough rooms and comfortable beds.The sleeping-coach was not very comfortable. The gym and...More
Thank Nathalie F
Response from Royalyne R, Manager at Fairfield Inn Kalamazoo WestResponded 13 October 2017
Thank you for taking the time to post your review, we truly appreciate your feedback and the opportunities you have provided to help us reach our goal of 100% satisfaction. We have already began adding options to our breakfast and ways to improve...More
We had a nice large room with a good layout. Our daughter had the room next to us and it was much smaller. It depends on where your room is. The room had a fridge and microwave, nice TV with DirecTV. Everything was clean and...More
Response from Royalyne R, General Manager at Fairfield Inn Kalamazoo WestResponded 3 October 2017
Greetings and thank you for the review! We appreciate your feedback, compliments, and suggestions. We look forward to your return!