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Holiday Inn Kalamazoo-West

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Traveller (66)
Room & Suite (50)
Pool & Beach (10)
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Overview
  • Excellent38%
  • Very good29%
  • Average14%
  • Poor10%
  • Terrible9%
Travellers talk about
“ping pong”(19 reviews)
“pool area”(29 reviews)
“hot tub”(35 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Reviews (309)
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Traveller rating
108
91
46
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29
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108
91
46
32
29
Show reviews that mention
All reviewsping pongpool areahot tubbunk bedsrestaurant staffarcade roomlarge poolpicnic tablesbreakfast buffetfront desk staffhotel managementthe staff was friendly and helpfullittle thingsking roomfitness centerholidomepoolside
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1 - 5 of 306 reviews
Reviewed 2 weeks ago via mobile

The staff is very friendly. Rooms have been remodeled just recently. Remodeling still in progress but they control the work hours to a tee. I didn’t not hear any loud noises from surrounding rooms. Beds very comfortable.

Thank John H
Hotel's Favourite
Reviewed 6 December 2017

Tony Flanders, sales manager, took care of our group block, customer issues and provided headache free weekend for our ice skating club. Our skating club has used this hotel every November for the past few years, and we are always looking forward to our stay....More

Thank R G
Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 15 December 2017

Thank you so much R G, we love to hear all feedback about our guests stays especially when its as great as yours! We hope to host your team next year as well and thank you for taking the time to rate us 5 out...More

Reviewed 2 weeks ago via mobile

This hotel is currently under going a remodel and we were able to stay in one of the new rooms. It was very modern and clean and the bed was very comfortable. The bathroom had a unique mirror that when you shower the center part...More

Thank Kyle H
Reviewed 4 weeks ago

We had a wonderful stay at the hotel while on a very long cross country drive. Our children appreciated the pool, as did we, it was a great way to unwind after being stuck in a car for so long. The beds were comfortable, the...More

Thank Benjwool
Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 3 weeks ago

Thank you Benjwool, We are happy to hear about how much you enjoyed your stay. We hope you come back this way on your next family trip and check out the property once we finish renovating.

Reviewed 5 weeks ago

We had an entire kids hockey team book rooms at the Holiday Inn West - Kalamazoo. The Front Office Manager, Abigail Whitmore and her staff were VERY focused on customer service, which is a rarity these days. The hotel was recently updated and very comfortable....More

Thank dissel77
Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 4 weeks ago

Thank you dissel77, we truly appreciate all of our guests and try to make every stay a great stay. We hope you and your hockey team return to our property the next time you are in town, we would love to have you again!

View more reviews
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (50)
Pool & Beach (10)
Dining (2)
Questions & Answers
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Room Tips
"All rooms face the pool and play area so it could be a little noisy."
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"Kids enjoyed the bunk beds in the pool side rooms."
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"We enjoyed the pool side rooms but due to noise others may not prefer the first 2 floors."
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"Families may enjoy rooms that are over the atrium. Otherwise stay towards the exits."
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