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Hampton Inn & Suites Kalamazoo - Oshtemo

385 reviews
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Traveller (5)
Room & Suite (33)
Dining (5)
Overview
  • Excellent51%
  • Very good27%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Kalamazoo - Oshtemo
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (385)Write a Review
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All reviewspool and hot tubroom was cleanstaff was friendly and helpfulwestern michigan universitynice sizebusiness stayexercise roomfront desk staffcomplimentary breakfastthe breakfast areadecent hotelminute drivefitness centeroff the highwayoatmealwould definitely stay here againgreat place to stay
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11 - 15 of 384 reviews
Reviewed 31 October 2017

Pleasant stay for an overnight visit. Staff was friendly and helpful. The front desk staff offered suggestions for dining. The rooms are needing a bit of an update, but it was clean which is most important.

Review collected in partnership with Hampton
Thank David C
Response from Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - OshtemoResponded 2 November 2017

Hello David C, Thank you for taking time to review our hotel on TripAdvisor. I am glad to hear that you had a positive stay with our property. We hope to see you again soon! Sincerely, Alexis Bosler General Manager

Reviewed 31 October 2017

Staff was unfriendly and unprofessional. They upgrading my room, but raised my rate. The TV didn't work and bugs were in the room upon arrival. The breakfast was good, and the beds were comfortable. Thanks

Review collected in partnership with Hampton
Thank B7101MJmatth
Response from Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - OshtemoResponded 2 November 2017

Hello B7101MJmatth, I am very sorry that you experienced issues during your stay at our hotel. Please do not hesitate to reach out to me directly to discuss this matter further. Thank you, Alexis Bosler General Manager 269-372-1010

Reviewed 30 October 2017

This is not a place I would stay again. The front desk was often unattended. When it was, the staff was surly and unhelpful. I reported an issue with our toilet twice before anyone responded. The manager said that he thought it was a “prank”....More

Review collected in partnership with Hampton
Thank kevinsO3128AK
Response from Alexis B, Manager at Hampton Inn & Suites Kalamazoo - OshtemoResponded 5 weeks ago

Hello kevinsO3128AK, I am very sorry that you experienced issues during your stay at our hotel. Please know that we have addressed with our staff the proper way to handle these situations and are working hard to ensure that this is an isolated issue. I...More

Reviewed 22 October 2017

We paid a premium for our weekend stay due to Western Michigan's Homecoming weekend. The ceiling in our room leaked in the rain. The fitness center is barebones aerobic equipment. Many items were depleted at breakfast.More

Review collected in partnership with Hampton
Thank 808lenp
Management response:Responded 23 October 2017

I am so sorry you had this experience with us! It is very unfortunate that this has happened to you during your stay. I will contact you via email so we can discuss the issues further. It is always our intention to have guests feeling...More

Reviewed 17 October 2017

the location for a visit to WMU was great! Breakfast was a nice variety! Daughter did use workout room! They raise the cost for nothing for these college weekends and its terrible! Checkin was very alarming as we had to look for an employee and...More

Review collected in partnership with Hampton
Thank F2273UHcarolm
Response from Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - OshtemoResponded 18 October 2017

Hi F2273UHcarolm, Thank you for staying with us for WMU Family weekend. This is a very busy weekend in Kalamazoo and we are honored to have hosted you. I am very sorry for the delay with your check in, we will be re-evaluating our staffing...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$84 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Kalamazoo
#3 Business Hotel in Kalamazoo
#5 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Kalamazoo
#3 Business Hotel in Kalamazoo
#5 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (33)
Dining (5)
Pool & Beach (1)
Hotel & Grounds (26)
Business Centre & Event Rooms (4)
Bathroom (1)
Questions & Answers
Ask a question
Jenni A
3 May 2017|
Answer
Response from Alexis B | Property representative |
Hi Jenni A, At check in, we require a credit card. This card is authorized for the full room & tax plus incidentals, if you are using a debit card this will show up in your pending transactions until the actual charge is... More
0
Votes
Amanda L
11 January 2016|
Answer
Response from Alexis B | Property representative |
Hello Amanda L, Both our pool and hot tub are located indoors to allow our guests to enjoy these amenities year round.
0
Votes
Michaelene H
17 June 2015|
Answer
Response from Alexis B | Property representative |
Hi Michaelene H, Paw Paw is just 12 miles west on I-94 from our hotel. It's less than a 15 minute drive. Please let me know if I can be of further assistance. Alexis Bosler General Manager Hampton Inn & Suites... More
0
Votes
Room Tips
"Maybe try a "King" room, perhaps those beds would be more comfortable."
Read review
"All are very nice."
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"If you want to find places to eat, drive north on 9th St, cross N st., and turn right on Stadium."
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"We had a 2 queen suit and there was a ton of room"
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