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The rooms reeked of cigarette smoke, and dust lined the corners of the room from around the bed to the bathroom to inside the shower. There were cigarette burns in every layer of bedding, and the toilet wasn't flushed when we first entered. There were...More
We were moved around to 4 different rooms. We finally settled for the 4th one because we were very tired. First room smelled and had a dirty toilet. The second room smelled so strongly of cigarette smoke that my kids gagged. Third one stunk, had...More
I had come into town to visit some of my family. When i got there I was asking them about a hotel close by to stay at and they told me about the Red Roof Inn. So i went and stayed there. during my visit...More
1 Thank Sam S
Response from AKuhens12, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 9 February 2016
Thank you so much for taking the time to review our property. I am pleased to hear how well i am doing. My employees and myself strive to make our property a very welcoming place for all of our guest. I am so glad to...More
I stayed late January with my fiance... And I received wonderful service! Gabby was amazing! Made sure our room was spic and span!! I would definitely stay here again...And I will be recommending this wonderful service to my friends! I think the clerks name was...More
Thank Gabrielle Y
Response from AKuhens12, Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 7 February 2016
Thank you so much for taking the time review our property. I am so glad to hear that you where pleased with your service provided by Leah and Gabby. I will be sure to let them know how well they are doing. We cant wait...More
Was told by management when visiting Kalamazoo they would work out the problem to compensate me for damage to my car but at the last minute they backed out. This hotel is a dump and the help can not be trusted. They are cheap and...More
Response from Alyssa M | Property representative |
No absolutely not, there is no charge for pets whatsoever. We love having our guests able to bring their pets with them when traveling. If you bring in the animals to the front lobby or even mention you have a pet with you... More
No absolutely not, there is no charge for pets whatsoever. We love having our guests able to bring their pets with them when traveling. If you bring in the animals to the front lobby or even mention you have a pet with you they hand out treats for them.