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BEST WESTERN PLUS Kalamazoo Suites

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281 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Kalamazoo Suites
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Showing 280: English reviews
Dunlap, Tennessee
Reviewed 8 December 2015 via mobile

For all that it's worth the remodel has been positive compared with my stay a year or so ago. The room was comfortable. What I dinged this hotel for on the rating was the housekeeping. I should have known from the start after seeing a tip envelope in the room that it was going to be lackluster at best. I...

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Helpful?
1Thank ThatPilotTech
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear ThatPilotTech, Thank you for your feedback regarding your most recent stay at our hotel. We are glad to hear that you have found the renovations and upgrades to be an improvement, and that your room was comfortable during your stay. We appreciate your comments regarding the housekeeping department, and will be using your suggestions in our efforts to provide...

Grand Haven, Michigan
Reviewed 5 December 2015

The room was spacious with refrigerator, microwave, sink and a Jacuzzi (I was not expecting that!). Shower was good -- temperature and pressure was controllable. Housekeeping didn't stop by after first night of two-night stay. I didn't need anything so it wasn't a real big deal.

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Helpful?
Thank H3540GDrobertas
StevenHatto, General Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Valued Guest, Thank you very much for your comments, we appreciate your feedback. I am happy to hear that you enjoyed a clean and comfortable stay in one of our spacious guest suites, and took advantage off all of the amenities offered. I apologize that housekeeping did not stop by during your stay, the only reason that the room...

Troy, Michigan
Reviewed 1 December 2015 via mobile

Stayed at this hotel for three nights 27-29th. 1. The hotel towels were filthy to the point that we kept asking them to bring us up clean towels. 2. We were told that the towels were as clean as they will get because they are in the process of getting new washing machines. 3. Room 219 bed appeared to never...

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Helpful?
Thank Raw6
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Valued Guest, Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

West Allis, Wisconsin, Usa
Reviewed 15 November 2015

As we have shared...great service, friendly staff, great room, and a super quiet night. We had been meeting at this hotel for three years and have had a #10 rating each time. The other couple really enjoyed it as well!

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Helpful?
Thank Les T
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Les, Thank you for leaving such a kind review of our hotel and staff, we greatly appreciate it. I am very happy to hear that you continue to enjoy your stays with us, thank you for your continued business over the past several years. Have a wonderful Thanksgiving, we look forward to seeing you during your next visit to...

Brooklyn, Michigan, United States
Reviewed 10 November 2015

couldn't get any sleep, too noisy neighbors, called and called, the people next to me still were noisy, screaming and yelling and loud music. Very inconsiderate and rude people. Its hard to believe that the manager ever asked them to stop.

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Thank Angela T
Wisconsin
Reviewed 4 November 2015

I have stayed here twice over the past year. In both instances my room was clean and the hotel was quiet. Internet worked fine, as I streamed Netflix the whole night without problem. The rooms though just felt dated between the furniture and finishing in the room. With that being said, I would stay here again without hesitation.

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Thank GS2764
kalamazoo, United States
Reviewed 25 October 2015

I rented this room for visiting lecturer for our group. They found the room dirty, bedding dirty, coffee maker gross. IDue to ongoing renovations,, They were unable to provide them with a comparable room. I hesitate to rebook for future guests

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1Thank Carolyn M
Reviewed 24 October 2015

I had my pet with me: the first room we were given had horrible carpets and smelled like animals. We moved to another room which was better, but still poor carpets, broken bed and curtains. Overall cleanliness and condition of hotel could be better. The STAFF was great; the breakfast bar nothing spectacular, but very adequate. The small gym had...

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Thank kimberlyd709
Algonac, Michigan
Reviewed 20 October 2015

Stayed one night and was very disappointed. Rugs and elevator were dirty. Really needs update which we were told they are starting. Difficult in closing room door. No hot water for a shower and a manager who does not return customer calls.

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Thank Retired8415
South Bend, United States
Reviewed 14 October 2015

Over all a very nice stay. For those coming in the next few months be prepared for some noise as they are remodeling. The parking is located at one end of the facility. The lobby is very well welcoming and the staff very friendly and helpful. Breakfast while not 5 star has a nice selection and seating is nice. The...

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Helpful?
Thank George P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Kalamazoo Suites, a newly renovated all-suites property located in southwest Michigan. This Kalamazoo hotel features 64 well-appointed suites, each fully-equipped with cable satellite television, microwave, refrigerator, and free high-speed Internet access. Guests will enjoy a delicious complimentary deluxe breakfast each morning before taking a dip in the indoor heated swimming pool and hot tub. Additional amenities include a fitness center, guest laundry, full business services and meeting/banquet facilities. ... more   less 

Additional Information about BEST WESTERN PLUS Kalamazoo Suites

Address: 2575 S 11th St, Kalamazoo, MI 49009-2105
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: €87 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Kalamazoo Suites 2.5*
Number of rooms: 64
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Also Known As:
Best Western Plus Kalamazoo Hotel Kalamazoo
Hotel Style:
#1 Green Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Kalamazoo Suites staff and other travellers.
3 questions
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Ann Arbor, Michigan
9 months ago

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Questions? Get answers from BEST WESTERN PLUS Kalamazoo Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor is best on Friday and Saturday because it is quieter..”
 of 5 bubbles penguin2k, 10 Sep 2016 | Read review
“Desk clerk was kind and helpful !!”
 of 5 bubbles 358larryl, 11 Aug 2016 | Read review
“Fourth floor king rooms are huge”
 of 5 bubbles hasbeanshockey, 28 Jul 2016 | Read review
“Avoid all rooms ending in 08, this is the elevator hallway”
 of 5 bubbles Beachambassor, 15 May 2016 | Read review
“The elevators can be a bit noisy, so you may wish to avoid certain rooms (e.g. 308) that are in their immediate proximity.”
 of 5 bubbles 445benjamink, 8 May 2016 | Read review
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