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BEST WESTERN PLUS Holland Inn & Suites

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BEST WESTERN PLUS Holland Inn & Suites
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336 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Troy, Michigan
Reviewed 25 July 2016

I stayed here for a wedding because it was cheaper than the hotel where the wedding room block was. I was pleased about the size of the room - it had a fridge and couch in it. The room was clean. The staff was nice. It did take a little extra time to sign in because the very nice lady...

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Helpful?
Thank Colleen C
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Hello Colleen C, Thank you very much for the stellar review! Based on your feedback, it looks like we hit every nail right on the head; nice size rooms, guest room amenities (refrigerator/couch), clean room, the cutest wooden bears outside and in the lobby, but most importantly, the staff was nice. Once again, thank you very much for sharing your...

Reviewed 24 July 2016 via mobile

Not a bad stay. Glad they had elevator which made getting to 2nd floor with luggage much easier. Housekeeping was OK not great. I actually saw a couple of ants in my room. Would be nice to have TV channel guide. You just had to scan channels to figure out what they were. Also would have been nice to have...

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Helpful?
Thank Cynthia W
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Cynthia W Thank you for your comments. I truly thank you for bringing these concerns to my attention from your recent visit. I apologize for the ants in your guestroom and I certainly understand your frustrations regarding the missing TV channel guide. We are typically very quick with responses to problems and work diligently to do whatever we can to...

Saginaw, MI
Reviewed 20 July 2016

Visited on a recent weekend for a softball tournament and my stay was okay overall. I was specifically seeking a hotel that allowed pets as I wanted to bring my new kitten. There was a $20/night extra fee for pets. Check in and out was easy; staff were friendly. Hotel is located off the main drag but close to lots...

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Helpful?
Thank BHOLLING
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

BHOLLING Thank you for your review. Thank you for the wonderful compliment regarding our friendly staff. It is always a delight to hear that a guest recognizes our customer friendly staff. Holland is a great location, and our hotel is located to where you can enjoy all of the local restaurants and shopping. Your review mentioned that you were traveling...

Indianapolis, Indiana
Reviewed 16 July 2016

24 hour pool/hot tub access, wow!! Loved it! They know how to take care of you! Grab and go snack bags available on request (not instead of a meal), just ask and get one. Love it! Clean rooms, nice décor inside and out. Open breakfast area. Apples and snacks always available. Coffee and other drinks 24/7. When I ran them...

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Helpful?
1Thank srose5
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

srose5 Wow, thank you so much for your great review. We really appreciate you choosing us for your lodging needs. We are so happy that you enjoyed the hotel amenities and the grab and go snack. I would like to take this time to thank you for recognizing our staff. We appreciate your kind words, they mean so much to...

Ann Arbor, Michigan
Reviewed 16 July 2016

this is new construction, rooms are large and well laid out and clean. We had a king suite with pull out sofa. breakfast included make your own waffles, eggs, meat and other carb choices. Coffee and water and popcorn in the lobby at all times. pool and good hot tub open 24 hours (!). Standard mid-range hotel - very polite...

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Helpful?
Thank BEE199329556
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

BEE199329556 Thank you for your 4 star review and feedback on your last visit at the Best Western Plus- Holland, Michigan. We appreciate the compliment regarding our large well laid out clean guest rooms, the hot breakfast buffet, the hotel amenities (pool/hot tub/freshly cooked popcorn), but most importantly that our staff was “friendly and helpful”. It is wonderful to hear...

Reviewed 15 July 2016 via mobile

My friend and I drove from Birmingham, Al to Holland,Mi for a wedding. We were extremely tired after the 13hr drive up. When we arrived at the hotel, Jessica was working the front desk. She welcomed us with a big smile and was so friendly. We had booked a double, but when we checked in they no longer had any...

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Helpful?
Thank kuturahT
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

kuturahT What a wonderful review. Thank you so much for your kind words, they mean so much to our team. We are always pleased to receive praise and acknowledgment of such a positive nature. Your review is a highlight of what we want all our guest to mention in reviews, that our staff was friendly and calming. I will make...

East Peoria, Illinois
Reviewed 15 July 2016 via mobile

Do you want to enjoy Holland? Stay here. Pat at the front desk was amazing. He knew all the tourist attractions and local eateries. We visited during major construction and with his guidance we avoided most delays. The staff there goes above and beyond. Rooms very well taken care of. Breakfast was awesome and almost to much. The pool is...

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Helpful?
Thank lish9782
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

lish9782 Thank you so much for your great review on Trip Advisor. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We take pride in our hotel appearance and I agree the “little cub bears climbing the outpost are adorable”. I was excited to hear you enjoyed the local attractions and...

Westland, United States
Reviewed 14 July 2016

My stay was very nice. I liked the 24hr access to the pool and hot tub. Reservations had booked my stay for the previous night but the front desk staff found me a room for the night and were very helpful with whatever I needed. I would stay again.

Review collected in partnership with Best Western
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Helpful?
Thank Susan H
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Susan H Thank you for your positive feedback regarding the Best Western Plus – Holland, Michigan. I am so pleased to hear that you enjoyed your stay at our hotel. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. I was delighted to hear that you enjoyed the 24 hour pool/hot...

Post, Texas
Reviewed 13 July 2016

I wish I could write a great review but I can't. I stayed three nights, first night there were no wash cloths and no shampoo. It was late so I just made do. Night number 2, lots of little bugs in the bathroom. Went to front desk before leaving for the day, lady with blonde hair stated they "might" be...

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Helpful?
Thank Windy072
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Windy072, Thank you for your direct and honest review. We sincerely apologize for not exceeding your expectations during your stay with us. It appears from your feedback that we most definitely fell short of maintaining our high standards, and because we failed you in that regard is always very disheartening to hear. Rest assured I have addressed all these issue...

Dryden, United States
Reviewed 13 July 2016

We came to Holland, Michigan for the first time ever, to have a short birthday/getaway. The hotel was clean, our room was roomy and clean (a little too over scented with an air freshener odor), and our air conditioner was quiet, but high functioning. The pool and hot tub were also clean and well maintained. Breakfast bar was pleasant, clean...

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Helpful?
Thank Lisa S
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Lisa S Thank you for contacting Trip Advisor regarding your experience during your recent stay. I greatly appreciate all the wonderful compliments regarding our hotel amenities, our clean lobby, the clean and well maintained pool and spa area, and our clean guest rooms. Also, thank you for recognizing the “tasty” hot breakfast buffet we provide every morning. I would like...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience scenic Lake Michigan and the tranquility it offers at our newly renovated beach town hotel. Named one of the happiest places in the U.S., You can discover Holland and its historic Dutch culture with the fascinating Dutch Village shops, restaurants, and galleries located just half a mile from here. There is no better way to begin your relaxing vacation than at our hotel with luxurious amenities that include, oversized guest rooms, pillowtop mattresses, deluxe hot breakfast, indoor pool, hot tub, fitness center and business center. Don't forget your pet can come on vacation with you in our special pet-friendly rooms! From our award-winning downtown to our beautiful lakefront, you'll fall in love with Holland's small town charm and big city amenities. With restaurants in walking distance such as Buffalo Wild Wings(R), Panera Bread(R), and Johnny Carino's(R) and shops nearby this Hope College preferred Holland hotel is in a prime location. Whether you have an adventurous side or if you are looking to unwind during your visit to Holland, there are many fascinating options for everyone. Enjoy your day boating, fishing, hiking, swimming, golfing, shopping, at the museum, or just sunbathing. Holland has many adventurous places to bring the kids as well including Crazy Bounce, Critter Barn, and DeGraaf Nature Center. We are conveniently located near many business travel destinations like Herman Miller, Johnson Controls, Magna Donnelly, Gentex, and Brenner Oil. Book your memorable stay now at the BEST WESTERN PLUS Holland Inn & Suites! ... more   less 

Additional Information about BEST WESTERN PLUS Holland Inn & Suites

Address: 2888 W Shore Dr, Holland, MI 49424-9526 (Formerly Holland Inn & Suites)
Region: United States > Michigan > Ottawa County > Holland
Price Range: €84 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Holland Inn & Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holland Hotel Holland
Holland Inn And Suites
Holland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Holland Inn & Suites staff and other travellers.
4 questions
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Ireland
1 month ago
Norwich
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Holland Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book for groups. Solo travel only.”
 of 5 bubbles Babyjinks, 15 Jan 2017 | Read review
“Rooms on the back side have better views (better than the parking lot on the front)”
 of 5 bubbles 379MikeR, 24 Sep 2016 | Read review
“Ask if you are on the first floor if the outside door works, it is very helpful when packing/unpacking your car.”
 of 5 bubbles 792karac, 8 Sep 2016 | Read review
“Try for an upper level room, I heard someone complain about noise from above.”
 of 5 bubbles srose5, 16 Jul 2016 | Read review
“a 8-10 minute drive to downtown Holland with summer traffic.”
 of 5 bubbles BEE199329556, 16 Jul 2016 | Read review
5 of 5