We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Residence Inn Grand Rapids West

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Residence Inn Grand Rapids West
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

139 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 138: English reviews
Reviewed 3 weeks ago

I had booked this restaurant for my recent long term stay. Though the hotel needs a good makeover, the plans for same were in motion and renovations were planned for November 2016. However, the staff was ever helpful in making sure that I had everything that would make my stay comfortable. Additionally, the location of the hotel is close to...

 Report
Helpful?
Thank Milind B
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Hi Milind B, We are so grateful for your review - thank you! Shipments for our renovation are coming in and we are setting up to start the process very soon. Thank you for your kind words, we wish you all the best and hope to see you in the future should your travels bring you back to our area....

Chicago, Illinois
Reviewed 4 weeks ago

I've stayed at a lot of hotels and a lot of Marriott properties and this was one of my favorites!! The hotel was very nice and located near dozens of restaurants and shops. But what really set this hotel above was the staff. All of my "not so common" requests were handled with speed and friendliness. I will definitely be...

 Report
Helpful?
Thank Travis O
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Travis O, Thank you for the awesome review! We're very glad you're able to say such nice things about us. You're kind words are something I will be sure to pass on to my staff - they love hearing these success stories! Safe travels and we'll see you again soon! Kind Regards, Andrew White

Reviewed 27 October 2016 via mobile

My husband and I spent 3 months here. Everything about the stay was perfect. The rooms are clean and taken care of. The staff there is amazing. The front desk will do all they can to make your stay even better. They have a great breakfast every morning. They have special dinners at night. Just a great experience all around....

 Report
Helpful?
Thank Rhiannon M
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Rhiannon, Thank you for this amazing review!! We can't tell you how much we enjoyed having you and your husband with us! We will be sure to read this review aloud at our next daily stand up-I know everyone will enjoy hearing such kind words. We wish you all the best-don't be a stranger! Best Wishes, Andrew White

Reviewed 27 October 2016

The hotel and staff were very helpful, kind and accommodating. Clean rooms, friendly staff and great location. Cassaundra was very helpful with booking a block of 15 rooms off, ensuring guest had an easy check-in and needs were met. The hotel was also in very close proximity of many restaurants, a mall and grocery store. Thank you Residence Inn Staff,...

 Report
Helpful?
Thank Alex C
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Alex C, We enjoyed having you and your group with us earlier this month. I am also delighted to hear that Cassaundra took such good care of you all! We will be sure to pass on all of the kind words to Cassaundra, and hope to see you again next time you seek accommodations in our area! Best Regards, Andrew...

Beavercreek, Ohio
Reviewed 19 October 2016

This hotel was clean and our room was spacious. The area is nice with plenty of shopping and dining close by. All of the staff we encountered were friendly and helpful. We were especially impressed with the breakfast area. The friendly attendant kept the are area well stocked and very clean. I especially enjoyed the nuts and fruits available for...

 Report
Helpful?
Thank BeverlyBeverly
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

BeverlyBeverly, Thank you for the kind words-we love hearing of exceptional experiences our guests have when staying with us. I'm very glad that the suite and breakfast options exceeded your expectations. Thank you for your business! Best wishes, Andrew White

Grand Prairie, Texas
Reviewed 19 October 2016

Very nice and clean. Location was great. We were in the area to visit family so it was centrally located to our families in the Grand Rapids area. Bed was very comfortable and living and dining area was spacious. Suited are needs very well. Breakfast was great and the attendant made sure you had everything you needed.

 Report
Helpful?
Thank hpalmbos
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Hello hpalmbos, Thank you for taking the time to review your experience with us! We are delighted that you enjoyed your time with us and hope to see you again the next time your travels bring you back to Grandville! Kind Regards, Andrew White

Vancouver, Canada
Reviewed 6 October 2016

CBS NBC ABC & WEATHER CHANNEL PROBLEM FIXED ASAP Great hotel located next to restaurants, close to a Mall and a major highway. This is a wonderfully quiet location. Marriot gets what hospitality customer service is all about. They have become masters at the process of delivering consistent customer service. Great breakfast and evening snacks. Room clean and larger as...

 Report
Helpful?
Thank canadian175
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Hello Canadian175, Thank you for review of our location. I'm sorry to hear that you had some TV reception issues, but very glad to hear that they were handled promptly and fixed to your satisfaction. We will be sure to pass on this review to our entire team and the maintenance technician responsible for fixing the cable issue! We hope...

Kalamazoo, Michigan
Reviewed 25 September 2016

Room was nice and clean; bed was not overly comfortable, but OK. It would have been nice if the bed was separated from the sink/bath area as the light from the bathroom flooded the bedroom area disturbing the other person's sleep... We used the pool area for a reunion cookout for approx. 50 guests. Staff was very friendly, accommodating and...

 Report
Helpful?
Thank kalamazoogal513
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Kalamazoogal513, Thank you for your review. I'm thankful to hear that your group had an enjoyable time with us. I am sorry to hear, however, that the bed wasn't as comfortable as you'd like and the layout of your room didn't work out great for you. I would love to see you again the next time your travels bring you...

Saugatuck, Michigan
Reviewed 19 September 2016

The location drew me to this hotel, it across the street from Rivertown Crossing Mall and there are excellent restaurants a few steps from the Residence Inn. The staff was welcoming, the room was very comfortable, and the breakfast felt a bit more upscale than the usual Marriott chain breakfasts. Also all the staff was helpful, especially the breakfast manager....

 Report
Helpful?
Thank lindarelenbaas
Andrew W, Manager at Residence Inn Grand Rapids West, responded to this review

Hello lindarelenbaas! Thank you very much for the kind words! We love it when we hear that we've given great service to our guests. We will be sure to pass along the kind words to Lora in breakfast! Please visit us again soon! Kind Regards, Andrew White

Reviewed 17 August 2016

At first glance the hotel seemed great, check-in was fairly quick, however it ended up disappointing us. We had a one bedroom suite which was clean and nice, however the bed was beyond uncomfortable. My kids could not get comfortable on the paper thin pull-out mattress. Also, we visited the pool, which is quite nice but the atmosphere was terrible....

 Report
Helpful?
Thank Stephanie G
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Stephanie s, Thank you for taking the time to review your experience with us. I am very sorry to hear of the issues you had with the uncomfortable mattress, crowded pool area, and poor service while you were with us. Each of these items have been addressed with proper departments at my hotel so that we can eliminate them from...

92 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (8)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (84)
Viewed
Pool/Beach Area (5)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (43)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (9)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Grandville
2.6 km away
Comfort Suites
Comfort Suites
#3 of 5 in Grandville
84 reviews
4.2 km away
Hyatt Place Grand Rapids-South
3.1 km away
Grandvillage Inn
Grandvillage Inn
#4 of 5 in Grandville
100 reviews
Show Prices
Show Prices
Show Prices
7.2 km away
Best Western Executive Inn & Suites
5.8 km away
Hampton Inn Grand Rapids-South
16.3 km away
Country Inn & Suites By Carlson, Grand Rapids East
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Grand Rapids West

Address: 3451 Rivertown Point Ct SW, Grandville, MI 49418-3077
Region: United States > Michigan > Ottawa County > Grandville
Price Range: €147 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Grand Rapids West 3*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Marriott, Travelocity, Expedia, Hotels.com, Booking.com, Orbitz and Priceline so you can book your Residence Inn Grand Rapids West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Grand Rapids West Hotel Grandville
Residence Inn Grandville
Grandville Residence Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Residence Inn Grand Rapids West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the third floor so there no one to make noise above us but it did seem to be very quiet anyway.”
 of 5 bubbles hpalmbos, 19 Oct 2016 | Read review
“room 124 super quiet”
 of 5 bubbles canadian175, 6 Oct 2016 | Read review
“Rooms on the opposite side of the mall are quieter.”
 of 5 bubbles gday2uWMI, 11 Aug 2016 | Read review
“Top floor rooms away from the stairs are quiet.”
 of 5 bubbles bobiec2014, 22 Jun 2016 | Read review
“Room away from the pool and on a top floor was quiet.”
 of 5 bubbles adventureseekerx2, 21 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay