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Comfort Inn Airport

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Comfort Inn Airport
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393 Reviews from our TripAdvisor Community

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Showing 391: English reviews
1 review
Reviewed 6 days ago NEW

The room had everything we needed, was clean and well maintained. The location is perfect for our family visits. The staff at this facility is outstanding. Marie, who was taking care of the breakfast station went above and beyond to make sure all the guests were taken care of. The front desk people were so friendly. It is so refreshing... More 

Helpful?
Thank Gloria K
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Thank you for sharing your 5 Star review! We do strive to deliver excellent customer service and are thrilled that you were able to experience it while staying with us. Your kind words and recommendation mean a great deal to our entire staff. On behalf of Marie, and the rest of us, thank you for staying! We hope to see... More 

1 review
Reviewed 3 weeks ago via mobile

LOLO made it feel at home with fresh baked cookies and great jokes as I walked in the door. Best hotel experience! You will love your stay at the comfort inn. She also gave me toothpaste as i forgot mine.

Helpful?
Thank Tyler K
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Thank you for the 5 Star review! We are thrilled that you enjoyed your stay with us! We strive to create an environment where all of our guests can feel at home and relax. On behalf of Lolo, and the rest of our team, thank you for staying with us! We hope to see you again soon! Kevin C. General... More 

Indianapolis, Indiana
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago

We stayed 2 nights in a king room on the upper floor that had a balcony (although no furniture was on it & fall weather prevented its use). The room was quiet, the bed was comfortable, the wifi was fast & reliable, the microwave, fridge, & cable functioned well, and the room had sufficient outlets for electronic devices. The only... More 

Helpful?
Thank Mary L
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Mary L, Thank you for taking the time to share your experience with us. We appreciate your comments and are happy to hear that you enjoyed your time here. Feedback like yours is very important to us as we use it to continuously improve our hotel in the future. Thanks for staying! And we hope to see you again... More 

2 reviews
Reviewed 4 weeks ago

Our stay was comfortable, the rooms decent and what you would expect. We were only there one night, so not much to report, the main reason for the review is the staff, one in particular. Desk staff was helpful and very nice. The woman handling the breakfast, phenomenal! Her name is Marie. While we were there a school soccer team... More 

Helpful?
Thank Caprice C
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Caprice C, Thank you for the 5 Star review! We are thrilled to hear that you enjoyed your stay with us! Marie is a fantastic employee and a huge asset to our hotel. She works very hard and your compliments are greatly appreciated. I will be sure to share them with her and the rest of the staff. Thanks... More 

Grand Rapids, Michigan
1 review
Reviewed 26 October 2016

Great location, & got a 2.2 mile walk block! I stayed here a couple times before this time and it is an easy off and on 96 with no issues! The breakfast has been very good, and the staff are always very pleasant.

Review collected in partnership with this hotel

Helpful?
Thank joehB5463LE
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Thank you for the 5 Star review! We are thrilled to hear that you enjoyed your stay with us. We love our location in Grand Rapids and we strive to deliver excellent service to all of our guests. Your compliments serve as encouragement for all of us here at Comfort Inn. We hope to see you again soon! Kevin C.... More 

Battle Creek, Michigan
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 October 2016

On Oct.18th 2016 I had a room reserved at Double Tree Hilton. After paying $26.00 to get to Double Tree because they had no shuttle to the airport I found that THEY had changed my reservation date even though I had a confirmation #. Basically, after being stranded and scammed by Double Tree and very upset. I got a hold... More 

Helpful?
1 Thank Vbelly01
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Vbelly01, Thank you for taking the time to share your 5 Star review with us! We are again sorry to hear about the stressful time you had in your travels but happy we were able to assist. We strive for excellence in service and are incredibly grateful for your compliments and kind words. We hope to see you again... More 

1 review
Reviewed 22 October 2016 via mobile

Hotel is great but Maria makes you feel like it home ! Very accommodating, very pleasant, her smile makes your day a whole lot brighter, although food is ok she does well with what she has to work with! You should add biscuits and gravy and drop boiled eggs (gross)

Helpful?
Thank Tim S
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Tim S, Thank you for taking the time to share your experience with us. We appreciate your business. Feedback from our guests is incredibly valuable to us as we use comments like yours to further improve on the offerings of our hotel. We are happy to hear that you enjoyed your stay! We hope to see you again soon!... More 

Normal, Illinois
2 reviews
Reviewed 19 October 2016

We enjoyed our two night stay. Comfortable, clean rooms. Great beds, cozy bedding. Quiet, even though the hotel was booked. Loved the daily jokes posted in the elevator, as did many others as we heard the jokes being repeated and retold. Wonderful front desk staff. Good breakfast both mornings. We ready enjoyed the seasonal pumpkin spice waffle batter in addition... More 

Review collected in partnership with this hotel

Helpful?
Thank Tammy H
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Tammy H, Thank you for sharing your 5 Star review! We are thrilled that you enjoyed your time here! We love hearing back from our guests and your compliments mean a great deal to our entire staff here at Comfort Inn. Thank you for staying! We hope to see you again in the future! Kevin C. General Manager More 

Shepherdsville, Kentucky, United States
Level Contributor
111 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 15 October 2016

We came to Grand Rapids to visit the Gerald R Ford Presidential Museum. This was a wonderful place to stay. The staff were very welcoming when checking in. The room was very clean and quiet. In the morning, a breakfast is included and provided. It was very good. All the staff that we encountered were friendly and smiling. They went... More 

Helpful?
Thank John L
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear John L, Thank you so much for the 5 Star review! We are thrilled to hear that you enjoyed your time here during your visit to Grand Rapids. We strive to make all of our guests feel welcome during their stay. Your compliments mean a great deal to us and encourage us to strive for excellence in customer service.... More 

Chicago, Illinois
Level Contributor
3 reviews
Reviewed 12 October 2016 via mobile

It seems like most of the clean hotels in Grand Rapids are expensive. I am glad I didn't have to pay around $144/night thanks to Hotwire. I believe the hotel gives the rooms with issues to Hotwire reservations because of something the front desk clerk said. I got a second floor room right by the stairs where the toilet ran... More 

Helpful?
Thank angeln222
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear angeln222, Thank you for taking the time to share your experience with us. I apologize for any inconveniences you experienced in your room regarding your toilet. Your feedback is greatly appreciated so that we can utilize it to improve upon our services offered to our guests in the future. We hope to see you again soon! Kevin C. General... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Friendly smiling faces, impeccably clean rooms, and a full hot breakfast await you at Grand Rapids Comfort Inn Airport Hotel. ... more   less 

Additional Information about Comfort Inn Airport

Address: 4155 28th St SE, Grand Rapids, MI 49512-1903
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €81 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Airport 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Comfort Inn Airport Hotel Grand Rapids
Comfort Inn Grand Rapids
Grand Rapids Comfort Inn
Hotel Style:
#4 Best Value Hotel in Grand Rapids
#4 Family Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Airport staff and other travellers.
6 questions
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Questions? Get answers from Comfort Inn Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay here, do NOT go to any other hotels in the area!”
 of 5 bubbles Vbelly01, 25 Oct 2016 | Read review
“Avoid third floor due to very slow elevator.”
 of 5 bubbles robertr837, 29 Sep 2016 | Read review
“The third floor has no Ice machine. Rooms on South side face the parking lot and street while the rooms on the north side are quieter.”
 of 5 bubbles 65randyf, 20 Aug 2016 | Read review
“If you want quiet, ask for 3rd floor.”
 of 5 bubbles Snowbank79, 27 Jun 2016 | Read review
“You can request a spacious suite!”
 of 5 bubbles chezshea2015, 7 Jun 2016 | Read review
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