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Comfort Inn Airport

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Traveller (43)
Room & Suite (37)
Dining (2)
Overview
  • Excellent59%
  • Very good26%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(60 reviews)
“room was clean”(37 reviews)
“park and fly”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2 Star accommodation
All hotel details
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Rooms
28 Aug29 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (476)
Filter reviews
474 results
Traveller rating
278
124
58
10
4
Traveller type
Time of year
LanguageEnglish
278
124
58
10
4
Show reviews that mention
All reviewsfront deskroom was cleanpark and flywafflescookieshot breakfastthe breakfast areawould stay here againan early flightcalvin collegeupon checkgreat place to stayfirst floorfree breakfastnice breakfastexercise roomgrand rapids area
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1 - 5 of 474 reviews
Reviewed 3 days ago

I stayed here with my family and during our time at breakfast I was amazed by Marie. It was her job to keep the food, coffee, and eating wear stocked as well as clean up dishes, wipe tables, and answer questions. She was working her...More

Thank mattparks44
Response from David C, Manager at Comfort Inn AirportResponded yesterday

Thank you for taking the time to leave your review. Happy that you enjoyed your stay and our great breakfast. We are lucky to have Marie on our team and glad that she gets the recognition she deserves. We hope to see you again if...More

Reviewed 1 week ago

We stayed there twice in July, 2018, on a Saturday night flying into Grand Rapids, and then the next week on a Friday night flying out of Grand Rapids. (We were visiting the area for a family reunion.) The hotel has a courtesy van that...More

1  Thank 4forFun
Response from David C, Manager at Comfort Inn AirportResponded 6 days ago

I apologize that we did not meet your expectations in regards to your ADA rooms, we are compliant with ADA regulations, we do have the hearing and sight impaired kits at the front desk if they are needed for our ADA guests. Again we do...More

Reviewed 1 week ago via mobile

The staff were excellent and professional. The overall experience was better than expected. The room was larger than expected. Very clean and well stocked. breakfast was ample and area was kept clean. We will go back next time.

Thank denniswebmail44
Response from David C, Manager at Comfort Inn AirportResponded 6 days ago

Thank you for taking the time to leave your review. We are happy to hear that you had a great stay with us. We look forward to seeing you again soon!

Reviewed 1 week ago

The rooms are just OK. Not great, not terrible. But the real problem for me was the internet. As one who travels for a living, I need a good internet connection, and this hotel does not have it. I'd be connected and then the next...More

Thank Timothy B
Response from David C, Manager at Comfort Inn AirportResponded 1 week ago

I apologize for the problem you had with the internet at the hotel. As you said we did reset the wireless routers on your floor and did try everything we could to get your internet working better, you can be assured your complaints were not...More

Reviewed 1 week ago

The staff was very nice and helpful at this Comfort Inn. A number of us booked at the same hotel for a wedding we were attending and they were able to put us all on the same floor. The hotel was pretty full for the...More

Thank Mark B
Response from David C, Manager at Comfort Inn AirportResponded 1 week ago

Thank you for taking the time to leave your review. We are glad that you enjoyed the hotel and our great breakfast. We are very lucky to have Marie, she does a fantastic job of taking care of our guests at breakfast. We hope to...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$97 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Grand Rapids
#5 Best Value Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$97 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Grand Rapids
#5 Best Value Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (43)
Room & Suite (37)
Dining (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
TCP48
27 January 2018|
Answer
Response from Leisha N | Reviewed this property |
Have no clue
0
Votes
Pamela M
15 August 2017|
AnswerShow all 4 answers
Response from David C | Property representative |
Hello, Yes, we do provide a free shuttle to and from the airport for all of our guests.
0
Votes
Georgia W
11 May 2017|
AnswerShow all 3 answers
Response from MI393 | Property representative |
Our pet fee is $15.00 per pet per night. Pets are only allowed in designated rooms, so please let us know when making your reservation if you're traveling with a pet. We would be happy to make the appropriate... More
0
Votes
Room Tips
"Not very ADA accessible for wheelchairs."
4forFun
2 million years ago
Read review
"Make sure you check your room first before unpacking!!!!!"
gigi615
2 million years ago
Read review
"Stay on top floor so you do not hear foot steps on the room above you."
nearpar
2 million years ago
Read review
"good room very comfortable just not enough tv channels"
riccwat
2 million years ago
Read review
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