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Fairfield Inn & Suites Grand Rapids

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Traveller (14)
Room & Suite (21)
Dining (4)
About
Location
Cleanliness
Service
Value
Our Grand Rapids, MI Marriott hotel offers guests spacious guest rooms with free WiFi, complimentary breakfast daily, and access to our heated indoor pool, hot tub, and our 24-hour fitness center. Our location places us just a few miles from the Gerald R. Ford International Airport (GRR), and only 15 minutes from downtown Grand Rapids. While visiting us be sure to visit the Frederik Meijer Gardens & Sculpture Park, the Grand Rapids Public Museum, or check out nearby Woodland Mall. No matter the reason for staying with us, our staff is always willing to help you with anything you may need during your time with us.
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Property amenities
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
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176Reviews
44Photos
1Q+A
29Room tips
Traveller rating
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Popular mentions
The rooms are nice. it’s an updated place however the back of the building faces a basketball court so if you want to hear that bounce bounce bounce all night this is the place for you. The staff is friendly and this pool and fitness room are nicely done.
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Response from Cameron C, General Manager at Fairfield Inn & Suites Grand Rapids
Responded 7 Sep 2018
Hello, Thank you for taking time to review your stay. I do apologize for the inconvenience encountered regarding the neighboring hotel's basketball court. I can definitely understand how frustrating it is to try and enjoy a quiet relaxing night just to have that outside your window. I am happy to see that our staff was welcoming and you were able to enjoy our other facilities. We would love to have you back next time you are in the area and we can try to ensure you get a room away from the basketball court. Best Regards, Cameron C. General Manager
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Stayed at the Fairfield as I was attending a wedding in the area. Start to finish this experience was excellent. Karen at the front desk was friendly, welcoming, and ensured I was able to get my request honored. Room was clean, a/c was already on (it was 85° out), and the
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Response from Cameron C, General Manager at Fairfield Inn & Suites Grand Rapids
Responded 9 Aug 2018
Hello, Thank you for offering some insights into your recent stay. We are always striving to ensure all of our guests are able to fully enjoy everything that the Fairfield Inn and Suites has to offer and we are happy to see that we exceeded your expectations. We look forward to your next visit to Grand Rapids and hope that you will indeed choose us for your lodging needs! Best Regards,
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This is an older hotel that is still clean and pleasant. It is off a side street and easy to drive by. The breakfast was wonderful and always full dishes. Our hair dryer on the wall didn't work and there was one in the closet. It could use a little updating but the staff is
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Response from Cameron C, General Manager at Fairfield Inn & Suites Grand Rapids
Responded 9 Aug 2018
Greetings, Thank you reviewing your recent stay. We do pride ourselves on a friendly and smiling staff and a clean and quiet stay. We are happy to have succeeded in offering that to you. We would love to have you back and see if we can't improve from 4 to 5 stars! We look forward to that challenge. Sincerely,
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I stay in hotels every week and appreciate the welcoming staff at this property. Great location within walking distance to many restaurants as well as recently updated guest rooms. Will definitely be back on my next trip to Grand Rapids.
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Response from Cameron C, General Manager at Fairfield Inn & Suites Grand Rapids
Responded 12 Jun 2018
Thank you for the kind words! We are always doing what we can to not only meet our guests' expectations, but exceed them. We look forward to having you as our guest when your travels bring you back this way! Best Regards,
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Absolutely appalling service! My mom graciously reserved a room at this hotel using her rewards points so that I could stay closer to a nearby testing center the night before taking my board certification exam. When making the reservation we both ensured that my name was listed
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Response from Cameron C, General Manager at Fairfield Inn & Suites Grand Rapids
Responded 19 Feb 2018
Hello, First, I would like to sincerely apologize for your experience. Although we never like to see negative feedback, it will definitely be a coachable moment for my team. We work very hard to ensure all of our guests have a stress free and relaxing stay and we failed to meet your and our expectations in this instance. I have spoken with the staff members in question and are looking into our procedures and communication processes to prevent this from happening again.
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Suite
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Suite
This was how we found the pullout sheets
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I have a question about the pool, does it have stairs to get in or just ladders?
Hi Roberta S, Our pool only has ladders. Please let me know if you have any other questions. Thanks, Joe H. General Manager
0 votes
"If I HAD to stay there again, I would try for a higher floor."
"Room 326 has a parking lot spotlight shining in the window all night."
"Kid friendly hotel."
"Off of the first floor."
"Picking the higher floors will eliminate overhead noise."
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PRICE RANGE
US$102 - US$208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn grand rapids hotel grand rapidsfairfield grand rapidsgrand rapids fairfield inn
LOCATION
United StatesMichiganGrand Rapids
NUMBER OF ROOMS
80
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