We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Express Hotel & Suites Grand Rapids Airport

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Holiday Inn Express Hotel & Suites Grand Rapids Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

233 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Express Hotel & Suites Grand Rapids Airport
See the most recent reviews
Showing 232: English reviews
Grand Rapids, Michigan
Reviewed 7 July 2016

Our business conference was here in Grand Rapids again, so I decided to stay at the Holiday Inn Express. I was here last year and had a very pleasant time; so I figured why not again? The staff was friendly, my room was spotless, and the breakfast was better than normal hotels. Everything went perfect and how a hotel night...

 Report
Helpful?
1Thank Kardokh p
Kristan D, Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Thank you for your wonderful review. I'm glad your stay was just as enjoyable as your first one; we love hearing that. Are you signed up with IHG rewards? Its our worldwide rewards system that helps you accumulate points and redeem them once enough points are allocated. If you are not an IHG member, I would love to help sign...

Sterling, Illinois
Reviewed 5 July 2016 via mobile

Positives were that it was clean and nice. The rooms were what you'd expect from a suites hotel. The pool was a little small but otherwise pretty nice. The breakfast was good but we were there on a holiday weekend and there were so many people that there was chaos. We stayed for 4 days and the food ran out...

 Report
Helpful?
Thank Kevin N
Kristan D, Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Kevin, Thank you for you response and feedback. I will make sure that my Breakfast Cook is aware of the situation with refilling food; however, I am glad that you did enjoy your breakfast, it is the most important meal of the day! Also, I will discuss the situation with my maintenance manager and make sure that this doesn't...

Appleton, Wisconsin
Reviewed 15 June 2016

The only thing that stands out to me from our 2 night stay at the Holiday Inn Express is that the security at the hotel was very helpful in breaking up a rambunctious group of teens that decided they wanted to have a party here. Other than that, the hotel is what you would expect for a Holiday Inn Express...

 Report
Helpful?
1Thank gopackgoXO
Kristan D, Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear GopackgoXO, Thank you for your review. We appreciate you recognizing our security and acknowledging their efforts in breaking up the party. Security is very important at our property as we want our guests to feel safe and at home. We hope to see you again at the Holiday Inn Express. Best regards, Hannah B Sales Manager

Reviewed 13 June 2016

Note. The have bottled water only for higher status members and rest of the guest are out of luck even if you say you want to buy one and even if its in the mid night. A/C noisy. horrible service and subpar rooms. Wifi is erratic and hardly works. No point in going on just a terrible experience for even...

 Report
Helpful?
1Thank Mo G
Kristan D, Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Mo, Thank you for your review. A dilemma like this should have never occurred over a bottle of water. I have relayed your message to the worker on duty and our General Manager. We hope that you give us another chance to re-write our wrongs. Please personally contact me for a easy, friendly, and efficient reservation. Best regards, Hannah...

Lansing, Michigan
Reviewed 17 May 2016

I was very disappointed with my stay. Front desk said nothing to welcome me and we're not the slightest bit friendly. That set the tone for my visit. Room was not clean. Thin layer of dust and grime on the furniture. Beds uncomfortable.

 Report
Helpful?
1Thank Joanne S
Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Joanne, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

Reviewed 17 May 2016

It is exactly what one expects from a Holiday Inn Express. It was clean, staff was polite. That is what I was looking for, and what I got. Hotel was quiet. Breakfast was good. Quick commute into Downtown.

 Report
Helpful?
1Thank Christian E
Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Christian, Thank you for your kind review. I am glad that you found what you were looking for at our hotel. We would love to have you back in the future. Sincerely, Kristan D. General Manager

Reviewed 13 May 2016

Small but absolutelly gorgeous for the rate they offer... The style of the West Peninsula with all the hospitality of Holiday Inn's. The service was great and is close to the airport and other places of interest.

 Report
Helpful?
1Thank xahuk
Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear xahuk, Thank you for taking the time to review our hotel. Our staff takes pride in providing great service so I will be sure to give them your feedback. We hope to welcome you back in the future. Sincerely, Kristan D. General Manager

Peru, Indiana
Reviewed 4 May 2016 via mobile

Though just a tad hard to find (if one is not on Google), the location is near the interstate and numerous restaurants/shopping options. The facility is clean and well maintained. The check in was smooth and welcoming. The staff are friendly, professional and accommodating. (They provided a much appreciated late check out.) Our room was comfortable and spacious; providing a...

 Report
Helpful?
1Thank RICART75
Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Ricart75, Thank you so much for your review of our hotel. I am pleased to hear that our rooms were comfortable and spacious enough to provide you with some relation after your lengthy drive. We would love to have you back any time you are in the area again. Sincerely, Kristan D. General Manager

Saint Clair Shores, Michigan
Reviewed 22 April 2016 via mobile

I travel a lot for business. This hotel has very covenient freeway access, but the rooms are quiet. Nice pool area. Friendly staff. I have stayed here several times and had no issues. They now have Kuerigs in room, so easy to make. Can even bring your own K cups.

 Report
Helpful?
1Thank Juli S
Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Juli S, We always enjoy when you stay with us. Thank you for your 5 star review. I am glad our hotel fits all of your requirements for a great stay. We are glad you are taking advantage of the new in-room Kuerig machines. They are great for a busy business travelers like you. Also, great idea about bring...

Marquette, Michigan
Reviewed 20 April 2016 via mobile

This hotel was great for location to the hockey rink. It was a very busy weekend of our stay so we paid a lot for this room, over priced but we had to stay in a handicap room all that was available so maybe those rooms are higher?? Nice breakfast options. Clean and quite and friendly front desk. A mall...

 Report
Helpful?
1Thank K W
Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear K W, Thank you for your positive review! Our hotel is perfect for teams and families and we are glad you were able to expierence this. Our room prices are controlled by demand rather than the type of rooms. The rooms were priced higher beacuse of demand that weekend was very high. We look forward to seeing you again...

52 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (22)
Viewed
Business Centre/Function Rooms (6)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (8)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (13)
Viewed
Pool/Beach Area (2)
Viewed
Dining (3)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Grand Rapids hotels
0.1 km away
Country Inn & Suites By Carlson, Grand Rapids Airport
3.4 km away
Holiday Inn Grand Rapids - Airport
1.3 km away
Courtyard Grand Rapids Airport
Courtyard Grand Rapids Airport
#27 of 52 in Grand Rapids
68 reviews
Show Prices
Show Prices
Show Prices
2.3 km away
Comfort Inn Airport
Comfort Inn Airport
#7 of 52 in Grand Rapids
393 reviews
1.2 km away
DoubleTree By Hilton Grand Rapids Airport
0.4 km away
Drury Inn & Suites Grand Rapids
Drury Inn & Suites Grand Rapids
#3 of 52 in Grand Rapids
82 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Join us at the newest Holiday Inn Express in Grand Rapids, MI!The Holiday Inn Express Grand Rapids Airport Hotel provides quality and comfort with a unique twist...all rooms are suites! The Gerald R. Ford International Airport (GRR) is located only 3 miles from this airport hotel and our complimentary airport shuttle service will have you there in minutes.Amenities abound at the Holiday Inn Express Grand Rapids Airport. Stay Smart with Express Start breakfast served daily (including those irresistible cinnamon buns) and hot coffee offered round the clock. When you arrive, take a dip in our indoor pool or shoot hoops at the backyard sport court. If there is work to be done, you ll love free wireless Internet throughout the hotel and complimentary business center services.The Holiday Inn Express Grand Rapids Airport guests often visit nearby local Grand Rapids businesses including Steelcase Headquarters, Amway, Cascade Engineering, and Meijer among others.Holiday Inn Express Grand Rapids Airport is family and group friendly too, located next door to the MVP Sports Fieldhouse. We are also situated within walking distance of Cascade Meijer and Macaroni Grill, 2 miles from the Woodland Mall and Centerpointe Mall, 2 miles from Celebration Cinema, and only 5 miles away from the Frederik Meijer Gardens. The sandy beaches of the Lake Michigan shore is only a 35 minute drive. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Grand Rapids Airport

Address: 5401 28th Street Ct SE, Grand Rapids, MI 49546-6772
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €90 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Grand Rapids Airport 2.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, IHG, Priceline, Travelocity and Odigeo so you can book your Holiday Inn Express Hotel & Suites Grand Rapids Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Holiday Inn Express Grand Rapids
Hotel Style:
#15 Family Hotel in Grand Rapids
#16 Business Hotel in Grand Rapids
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Grand Rapids Airport staff and other travellers.
4 questions
Ask a question
Lincoln Park, Michigan
8 months ago
Sault Ste. Marie, Michigan
over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Express Hotel & Suites Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We overlooked the parking lot on third floor would ask for room across the hall as the floodlight shone into our room.”
 of 5 bubbles brett2216, 31 Oct 2016 | Read review
“Ask for desired room level and pillow preference.”
 of 5 bubbles 537murrayg, 17 Oct 2016 | Read review
“dinner at the Steak House close to the hot...el”
 of 5 bubbles xahuk, 12 May 2016 | Read review
“Ask for a room away from children if you don't want to hear them in the halls”
 of 5 bubbles 4KarlaV, 25 Mar 2016 | Read review
“Eat the breakfast, it is good!”
 of 5 bubbles rebeccabF8604DI, 18 Sep 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay