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Clarion Inn & Suites Airport

213 reviews
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Traveller (56)
Room & Suite (58)
Dining (2)
Overview
  • Excellent35%
  • Very good25%
  • Average17%
  • Poor9%
  • Terrible14%
Travellers talk about
“room was clean”(16 reviews)
“an older hotel”(5 reviews)
“choice hotels”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (213)Write a Review
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Traveller rating
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30
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LanguageEnglish
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51 - 55 of 212 reviews
Reviewed 25 March 2016 via mobile

This is the first time that I have been disappointed with my reservation with Hotwire. This Clarion was advertised as a 3 star. After we checked in, we walked down the hall and immediately noticed the stink of cigarettes-the entire hotel smelled of smoke. The...More

3  Thank Haley G
Response from Debbie H, General Manager at Clarion Inn & Suites AirportResponded 8 April 2016

Thank You for responding to our survey. Sorry for your disappointment in our Hotel. We are currently in the process of renovations. We look forward to you trying us again. Have a nice day!

Reviewed 23 March 2016

Ever hiked half a day, then it started raining so you trek back to camp and the rain starts to turn to a steady downpour. Trail is muddy, your soaked and cold. You get to camp and crawl into your tent all grimy, wet, and...More

Thank Dave S
Response from Debbie H, General Manager at Clarion Inn & Suites AirportResponded 8 April 2016

Good Morning, Thank You for responding to our survey. We are in the middle of renovations at this point. The next time you come see us you will be surprised.

Reviewed 28 February 2016 via mobile

My son and I were staying here and had an unpleasant surprise. Happened to see a bed bug crawling up wall then discovered several more on edge of mattress and in beds! We caught some in a bowl and brought to see front desk. Front...More

1  Thank Jenifer M
Response from Debbie H, General Manager at Clarion Inn & Suites AirportResponded 8 April 2016

Thank You for responding to our survey, We have taken care of this problem and are in the middle of renovations. Please consider staying again. We take great pride in our hotel.

Reviewed 18 February 2016

I used the Clarions park and fly service over this past week, and I have to say this is the best experience I have ever had. Not only were they very accommodating at the hotel, but their shuttle drivers were the best I have ever...More

Thank Stephanie C
Response from Debbie H, General Manager at Clarion Inn & Suites AirportResponded 8 April 2016

Thank You for the kind words. They are always appreciative.

Reviewed 11 February 2016

We have stayed in at least four other hotels in Grand Rapids at a similar price point in the past and this was, by far, the worst of experiences. We were in town to visit an aging relative in hospice and booked, what we thought...More

1  Thank MaryKayDelavan_WI
Response from Debbie H, General Manager at Clarion Inn & Suites AirportResponded 8 April 2016

Thank You for responding to our survey. I am sorry you had a disappointing visit. We do what ever we can to make our guest happy. We are in the middle of renovations at this point. This is a safe area filled with shopping and...More

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About
Amenities
Top amenities
Free Parking
Pool
Room Service
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$71 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$71 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (56)
Room & Suite (58)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Brandee B
22 January 2015|
AnswerShow all 2 answers
Response from rcowen | Reviewed this property |
Not that I saw but call them to find out. Unless the price is much lower than elsewhere, I would avoid this hotel until it's undergone a major update.
0
Votes
Room Tips
"Check mechanical units before unpacking."
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"would not recommend anything about this hotel!"
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"There's only ONE ENTRANCE, get a room close to it or you'll be walking quite a distance. Park in..."
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"we love our room"
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