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    Clarion Inn & Suites Airport

    4981 28th St SE, Grand Rapids, MI 49512-2046
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$37
    US$114
    US$77
    US$87
    US$87
    Traveller (37)
    Room & Suite (37)
    Dining (2)
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    Country Inn & Suites By Carlson, Grand Rapids Airport
    407 reviews
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    Overview

    • Excellent33%
    • Very good26%
    • Average15%
    • Poor10%
    • Terrible13%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Room Service
    Fitness centre
    Spa
    2.5 Star Hotel
    All hotel details
    Offers from Clarion Inn & Suites Airport
    Special Offer: Choice Privileges Points
    Hotel deals
    BEST WESTERN Hospitality Hotel & Suites
    497 reviews
    #13 of 49 hotels in Grand Rapids
     
    Sleep Inn & Suites
    134 reviews
    #28 of 49 hotels in Grand Rapids
     
    Comfort Inn Airport
    411 reviews
    #8 of 49 hotels in Grand Rapids
     
    Country Inn & Suites By Carlson, Grand Rapids Airport
    407 reviews
    #14 of 49 hotels in Grand Rapids
     
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (189)
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    51 - 55 of 189 reviews

    Reviewed 22 March 2015

    As other reviewers have mentioned, the guest service is terrific. However, rooms that have not been renovated are not worth the price. The carpet in my room was worn and dirty. One of the curtains was stuck and would not open. The heater was old...More

    Thank SuisseGal
    Response from Ami T, Director of Sales at Clarion Inn & Suites Airport

    Dear guest, Thank you for sharing your review. I appreciate your encouraging words to our team and thank you for the sentiment. I regret that we were not able to properly exhibit the value of our property due to its condition. We have renovated since...More

    Reviewed 19 March 2015

    My husband and I were distress passengers and were having a pretty bad day...to say the least. The airport put us at the Clarion and I couldn't have been more pleased with the service and accommodations we were given. The front staff was very friendly...More

    Thank Caitlin V
    Response from Ami T, Director of Sales at Clarion Inn & Suites Airport

    Dear guest, Thank you for your very positive review of our property, team and services! We take great pride in providing our guests with excellent services and sincerely thank you for taking the time to show us your appreciation. Best,

    Reviewed 18 March 2015

    Unbelievable! Arrived home from a business trip (2 hour delay), called the hotel for the shuttle and were told it would be there in a few minutes. Then the trouble started. No shuttle, no shuttle except for Holiday Inn. Called back to the hotel- oh...More

    1  Thank CMEMichigan
    Response from Ami T, Director of Sales at Clarion Inn & Suites Airport

    Dear guest, Thank you for sharing your review with us. I was surprised to hear of the difficulty you had with our complimentary shuttle service. I assure you that this is not a usual circumstance at our facility and I regret that we were not...More

    Reviewed 15 March 2015 via mobile

    Hotel undergoing renovation which it desperately needs. My last stay I hopped in the shower only to find it dirty with used soap and washrag in the shower. The towel I used to dry off with wasn't sure if it was dirty or just stained...More

    1  Thank jgobble
    Response from Ami T, Director of Sales at Clarion Inn & Suites Airport

    Dear guest, Thank you for sharing your review. I was quite shocked to hear about your stay as I assure you this is definitely on the usual circumstance at our facility and certainly not the caliber of quality or service we strive to provide. If...More

    Reviewed 13 March 2015 via mobile

    I travel 3-4 weeks per month conducting training classes in the IT world, so have stayed at a few hotels. Rarely have I run into a staff that was as attentive and willing to serve as the staff here. When I mentioned I wanted cookies...More

    Thank zmckenzie
    Response from Ami T, Director of Sales at Clarion Inn & Suites Airport

    Dear guest, Thank you for your very positive review. I tend to agree that we have a wonderful team here led by a wonderful lady. Deb our manager genuinely cares about you, our guests, and sincerely appreciates you patronage. Thanks again for sharing!

    BEST WESTERN Hospitality Hotel & Suites
    497 reviews
    #13 of 49 hotels in Grand Rapids
     
    Sleep Inn & Suites
    134 reviews
    #28 of 49 hotels in Grand Rapids
     
    Comfort Inn Airport
    411 reviews
    #8 of 49 hotels in Grand Rapids
     
    Country Inn & Suites By Carlson, Grand Rapids Airport
    407 reviews
    #14 of 49 hotels in Grand Rapids
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Room Service
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Breakfast Available
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$94 - US$163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Kitchenette ,
    • Family Rooms
    Photos
    Traveller (37)
    Room & Suite (37)
    Dining (2)
    Pool & Beach (1)
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    Questions & AnswersAsk a question
    Brandee B
    does it have a Jacuzzi in the room?
    22 January 2015|
    Answer Show all 2 answers
    Response from rcowen | Reviewed this property |
    Not that I saw but call them to find out. Unless the price is much lower than elsewhere, I would avoid this hotel until it's undergone a major update.
    0
    Votes
    Room Tips
    "We stayed on the second floor. It's ok, but only has one elevator at one end of the hotel. They only..."
    Read review
    "Use Choice membership to book. Normally will get a complimentary suite room upgrade if available."
    Read review
    "NOISY doors in the hallway of the second floor."
    Read review
    "Don' t ever stay there."
    Read review